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Predictive analytics, machine learning, governments, customer service, customer experience, citizen services

Improving Customer Empathy With Machine Learning

13-Jun-2018 | Ryan van Leent | Asia Pacific

Austrailia tax office uses machine learning to better understand each taxpayer's circumstances and provide personalized solutions that increase revenue.

How Asian Startups Drive Digital Disruption

24-May-2018 | Dilipkumar Khandelwal | Asia Pacific

Companies are building multi-cloud environments as part of their digitization, IoT or industry 4.0 while optimizing their local infrastructure costs. What is the role of Asia’s startups to drive digital transformation.

Five Benefits To Adopting Blockchain In New Zealand’s Retail Sector

12-Apr-2018 | Steve Letford | Asia Pacific

Is it time for New Zealand's retail sector to embrace blockchain technology? Here are 5 potential benefits.

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