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marketing, marketing strategy, customer experience

We Need To Talk About Customer Experience

19-Jan-2018 | Rita Shapiro-Das | Asia

Creating outstanding customer experiences means making each step of the consumer journey a memorable one, complete with personalization and outstanding service, across all mediums.

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Digitalist Flash Briefing: Will Komatsu And IoT Resolve Japan’s Labor Shortage?

3-Jan-2018 | Bonnie D. Graham | Asia

The world’s second-biggest earth-moving equipment maker is confronting Japan’s impending labor shortage by improving workforce efficiency and productivity.

Technologies That Will Propel India In 2018

26-Dec-2017 | Reema Jose | Asia

Convenience, affordability, and inclusivity will be key innovation drivers in India in 2018. 10 industry leaders offer insight on which technologies will lead.

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