Digital Economy

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How AI Can End Bias

16-Jan-2017 | Yvonne Baur, Brenda Reid, Steve Hunt, and Fawn Fitter

We humans make sense of the world by looking for patterns, filtering them through what we think we already know, and making decisions accordingly. When we talk about handing decisions off to artificia

How to Weave Social Media Into the Fabric of the Business

11-Jan-2017 | Christopher Koch | Digital Economy

  What Drove KLM to become a Social Business   On April 14, 2010, Iceland’s Eyjafjallajökull volcano erupted, spewing ash into the skies and triggering the biggest disruption in Euro

Latest Research | Customer Experience

affective computing 5 Steps to Your Customer’s Heart with Emotionally Aware Co
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Empathy: The Killer App for Artificial Intelligence
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Is Personalization Killing Your Relationships With Customers
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Latest Research | Future of Work

A Boy Looking at a Toy Dinosaur with a Magnifying Glass How to Avoid the Most Dangerous Barrier to Good Decision Mak
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An AI Shares My Office
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Robotics_EBOOK_pg3-300x200 3 Ways Robots Will Co-Evolve with Humans
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Latest Research | Digital Supply Networks

emotionally aware computing How Emotionally Aware Computing Can Bring Happiness to Your
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Rewiring Hope
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Live Business: Creating Digital Supply Networks
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Latest Research | Internet of Things

The Strategic Attributes of Algorithms
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Live Business: The Importance of the Internet of Things
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Go to Internet of Things research