Sales & Marketing

Top Stories


It's A Small World After All: Disney Revamps Online And In-Store Retail To Boost CX

20-Oct-2017 | Amy Hatch

Its no longer enough to offer unique experiences only in person. No amount of magic can transform a bottom line that doesn’t recognize the power of digital.

sentiment analysis, machine learning, artificial intelligence, data mining

Machine Learning With Heart: How Sentiment Analysis Can Help Your Customers

18-Oct-2017 | Lance Hughes

Sentiment analysis derives meaning and tone from what people are writing about your business.

omnichannel, customer experience, CX, airlines

Arriving At A New Destination: Airline Industry Needs To Focus On CX

17-Oct-2017 | Jenn Vande Zande

The customer experience makes all the difference in the world, because at the end of the day, we are all consumers.

Latest Stories

Retail Banking: Lions And Bankers And Fintechs, Oh My!
Learn More

automotive, services, car ownership Automotive Steered A New Way: The Rise Of Subscription Services
Learn More

B2B Manufacturing: Fueled By Omnichannel
Learn More

retail, mobile commerce, marketing, m-commerce, customer engagement Mobile Messaging: Key Component Of Digitally Transforming Retail Customer Engagement
Learn More

Social Selling Manners And Etiquette
Learn More

How To Reach The Anytime, Anywhere Customer
Learn More

The Two Sides Of Digitalization
Learn More

Seven Facts In Retail That Demand Change
Learn More

Load more stories
← Older posts