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How Quickly Are Industries Adopting the Internet of Things?

Kai Görlich

Science fiction writer William Gibson is credited with saying, ”The future is already here—it’s just not evenly distributed.” Such is the case with the Internet of Things (IoT).

Digital business requires both data and the equipment to capture, store, manage, and analyze that data before enterprises can better inform their decisions, automate actions, and improve operations. IoT technology provides a way.

According to IDC, companies are ramping up their IoT investments rapidly, which can be seen in seven major industries with high levels of physical products or assets. Overall, the market research firm forecasts that IoT spending will increase 19% on average through 2018. Some industries, such as discrete manufacturing, have already invested significantly; others, such as healthcare, have spent less to date but are expected to expand quickly in the future.

Opportunities for Connection

The IoT is poised for rapid growth across a wide variety of industries that are connecting physical assets 2016_Q1_charted_09
Download the infographic here.

The IoT Creates New Revenue Models

The Internet of Things represents a new course for automation and data-enabled decision making. Companies can use data collected from sensors on machines to create new business processes and revenue models.

It’s no wonder the numbers that researchers at Gartner cite—6.4 billion connected things in use in 2016, an increase of 30% over 2015—sound both large (billions, up 30%) and small at the same time (we’re just getting started). The future is being distributed unevenly, but it will reach just about everywhere, eventually.

2016_Q1_charted_02Utilities

Utilities are still in the early stages of connecting their physical assets, a McKinsey Global Institute analysis finds. Deregulation and new market entrants are expected to prompt greater investments in the future. For example, smart metering systems and renewable energy sources, both growing activities in this industry, require IoT connections.

And to compete, utilities will need to invest in systems that monitor and analyze data from smart devices at homes and businesses, Tata Consultancy Services notes. IDC predicts that eventually this industry will see a high impact from its IoT investments because both utility companies and consumers have a stake in making energy production and use more efficient.

2016_Q1_charted_03Healthcare

The industry as a whole has been slowed by regulatory and privacy concerns, Tata Consultancy Services research finds. But as healthcare providers install more equipment to connect medical devices to networks, they, too, will adopt more data-driven devices. Ultimately, IDC suggests that the IoT will have a high impact through monitoring applications and sensors that enable patients to manage their health and fitness.

2016_Q1_charted_04Wholesale

The IoT promises to bring new capabilities to distributors, including new opportunities to sell goods through industrial vending machines and automated transportation systems. However, the industry as a whole has been what McKinsey Global Institute calls a medium-level player on
the road to digitization.

 

2016_Q1_charted_05Discrete Manufacturing

Companies ranging from consumer goods makers to industrial manufacturers are applying IoT investments to monitor production and the flow of goods. Sensors enable predictive applications to schedule maintenance for jet engines, for example. And consumer goods makers are starting to experiment with marketing applications enabled by machine sensors and smartphones, Tata Consultancy Services notes.

2016_Q1_charted_06Retail

As VDC Research Group points out, the drive to digitize business has been going on since well before 2013. Prices for RFID transponders have dipped over the past decade, which has enabled retailers to affix tags to goods, speeding up inventory tracking and shipments processing and reducing shrinkage, RFID Journal reports.

 

2016_Q1_charted_07Logistics

Logistics firm DHL and networking vendor Cisco predict that there will be 50 billion connected devices by 2020, while making the point that this “represents only a tiny fraction of what could be connected—something on the order of 3% of all connectable things.” The resulting connectivity will reshape how decisions are made about the way goods are stored, monitored, serviced, and delivered. According to IDC, the IoT will have a high impact on the logistics industry because the benefits are clear and easy to measure.

2016_Q1_charted_08Process Manufacturing

Companies in process industries have been heavy investors in technologies that make their assets more productive, including enterprise resource planning and supply chain management software. Leading players see the IoT as a way to extend the value of these investments. For example, Deloitte researchers note that oil and gas companies can wring more efficiency from resource processing and distribution by collecting and analyzing data from sensors and by monitoring equipment to reduce unplanned equipment outages.

By Michael S. Goldberg and Kai Goerlich

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Kai Görlich

About Kai Görlich

Kai Goerlich is the Idea Director of Thought Leadership at SAP. His specialties include Competitive Intelligence, Market Intelligence, Corporate Foresight, Trends, Futuring and ideation. Share your thoughts with Kai on Twitter @KaiGoe.

IoT Can Keep You Healthy — Even When You Sleep [VIDEO]

Christine Donato

Today the Internet of Things is revamping technology. IoT image from American Geniuses.jpg

Smart devices speak to each other and work together to provide the end user with a better product experience.

Coinciding with this change in technology is a change in people. We’ve transitioned from a world of people who love processed foods and french fries to people who eat kale chips and Greek yogurt…and actually like it.

People are taking ownership of their well-being, and preventative care is at the forefront of focus for both physicians and patients. Fitness trackers alert wearers of the exact number of calories burned from walking a certain number of steps. Mobile apps calculate our perfect nutritional balance. And even while we sleep, people are realizing that it’s important to monitor vitals.

According to research conducted at Harvard University, proper sleep patterns bolster healthy side effects such as improved immune function, a faster metabolism, preserved memory, and reduced stress and depression.

Conversely, the Harvard study determined that lack of sleep can negatively affect judgement, mood, and the ability retain information, as well as increase the risk of obesity, diabetes, cardiovascular disease, and even premature death.

Through the Internet of Things, researchers can now explore sleep patterns without the usual sleep labs and movement-restricting electrode wires. And with connected devices, individuals can now easily monitor and positively influence their own health.

EarlySense, a startup credited with the creation of continuous patient monitoring solutions focused on early detection of patient deterioration, mid-sleep falls, and pressure ulcers, began with a mission to prevent premature and preventable deaths.

Without constant monitoring, patients with unexpected clinical deterioration may be accidentally neglected, and their conditions can easily escalate into emergency situations.

Motivated by many instances of patients who died from preventable post-elective surgery complications, EarlySense founders created a product that constantly monitors patients when hospital nurses can’t, alerting the main nurse station when a patient leaves his or her bed and could potentially fall, or when a patient’s vital signs drop or rise unexpectedly.

Now EarlySense technology has expanded outside of the hospital realm. The EarlySense wellness sensor, a device connected via the Internet of Things, mobile solutions, and supported by SAP HANA Cloud Platform, monitors all vital signs while a person sleeps. The device is completely wireless and lies subtly underneath one’s mattress. The sensor collects all mechanical vibrations that the patient’s body emits while sleeping, continuously monitoring heart and respiratory rates.

Watch this short video to learn more about how the EarlySense wellness sensor works:

The result is faster diagnoses with better treatments and outcomes. Sleep issues can be identified and addressed; individuals can use the data collected to make adjustments in diet or exercise habits; and those on heavy pain medications can monitor the way their bodies react to the medication. In addition, physicians can use the data collected from the sensor to identify patient health problems before they escalate into an emergency situation.

Connected care is opening the door for a new way to practice health. Through connected care apps that link people with their doctors, fitness trackers that measure daily activity, and sensors like the EarlySense wellness sensor, today’s technology enables people and physicians to work together to prevent sickness and accidents before they occur. Technology is forever changing the way we live, and in turn we are living longer, healthier lives.

To learn how SAP HANA Cloud Platform can affect your business, visit It&Me.

For more stories, join me on Twitter.

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Christine Donato

About Christine Donato

Christine Donato is a Senior Integrated Marketing Specialist at SAP. She is an accomplished project manager and leader of multiple marketing and sales enablement campaigns and events, that supported a multi million euro business.

Size Doesn't Matter For Businesses In The Digital Economy

Christine Donato

SAP_Talks_Banner_2When I first entered the job market, I interviewed at a few different companies, one of which was a small insurance firm outside Philadelphia. My interviewer was a C-level executive, and he gave me a piece of advice I’ll never forget. He said, “You know, at a large corporation, you’re going to learn a lot about a little. Here with us, at a small business, you will learn a lot about a lot.”

He meant, of course, that employees of small to mid-sized companies wear many hats.  And usually, their organizational leaders are accessible resources and serve as CEO, CMO, CIO, CFO, and more all at one time.

Size doesn’t matter

Today, small businesses can be just as successful as, if not more successful than, their larger competitors. Why? Because with the right technology, small businesses can easily cause positive disruption in the market.

Within the boom of the digital economy, small businesses now have the power to reshape their markets and industries. A couple popular examples of this are Uber disrupting the transportation industry and Airbnb disrupting the hospitality industry.

Both have significantly shaken their larger competitors because they are successfully leveraging the Internet of Things to provide customers with a simple and easy way to purchase a service. And according to a recent blog by Vivek Bapat, 70% of consumers will recommend brands that offer a simpler experience.  And 38% of consumers will pay a premium for it (The Digitalist).

Learn more… Listen to #SAPTalks

According to a recent Economist Intelligence Unit study, 59% of executives agree that in order for their businesses to survive with today’s customers, their businesses must embrace and adapt to hyperconnectivity.

To learn more about numerous small and mid-sized businesses that are ditching legacy processes and inside-the box thinking to become disruptive forces in their markets, check out the new podcast series, #SAPTalks…Small to Midsized Business, hosted by David Trites.

In about 20 minutes per episode, guest speakers from small and mid-sized companies share their unscripted and in-depth digital transformation experiences. They explain their industries, challenges, current technology projects, best practices, and lessons learned along the journey.

The first episode will air on the Voice America Channel on Tuesday October 13th and will feature Paula Muesse, CIO and CFO of Zhena’s Gypsy Tea. On the show, Paula will explain how Zhena’s adopted new technology to best sell organic, fair-trade, and competitive teas.

You can follow the conversation on Twitter by hash tagging #SAPTalks and by following @SAPSmallBiz.

Follow the blog series

Read about more companies that have broken the myth that SAP is only for big business:

How to be a World-Leading Publisher in a Digital World

Franklin Valve Shows How Small Business Tackles Rapid Growth

Who is Feeding China’s Half Billion Pigs?

How Prime Meats Cuts Through Business Complexity

High-Tech ERP Helps EvoShield Protect Athletes and Grow Business

Stick to Basics in Family Recipes and the Sausage Business

For more on how you can successfully sell into the small and mid-sized market, please click here.

For more stories, follow me on Twitter and LinkedIn.

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Christine Donato

About Christine Donato

Christine Donato is a Senior Integrated Marketing Specialist at SAP. She is an accomplished project manager and leader of multiple marketing and sales enablement campaigns and events, that supported a multi million euro business.

More Than Noise: 5 Digital Stories From 2016 That Are Bigger Than You Think

Dan Wellers, Michael Rander, Kai Göerlich, Josh Waddell, Saravana Chandran, and Stephanie Overby

These days it seems that we are witnessing waves of extreme disruption rather than incremental technology change. While some tech news stories have been just so much noise, unlikely to have long-term impact, a few are important signals of much bigger, longer-term changes afoot.

From bots to blockchains, augmented realities to human-machine convergence, a number of rapidly advancing technological capabilities hit important inflection points in 2016. We looked at five important emerging technology news stories that happened this year and the trends set in motion that will have an impact for a long time to come.

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Immersive experiences were one of three top-level trends identified by Gartner for 2016, and that was evident in the enormous popularity of Pokémon Go. While the hype may have come and gone, the immersive technologies that have been quietly advancing in the background for years are ready to boil over into the big time—and into the enterprise.

The free location-based augmented reality (AR) game took off shortly after Nintendo launched it in July, and it became the most downloaded app in Apple’s app store history in its first week, as reported by TechCrunch. Average daily usage of the app on Android devices in July 2016 exceeded that of the standard-bearers Snapchat, Instagram, and Facebook, according to SimilarWeb. Within two months, Pokémon Go had generated more than US$440 million, according to Sensor Tower.

Unlike virtual reality (VR), which immerses us in a simulated world, AR layers computer-generated information such as graphics, sound, or other data on top of our view of the real world. In the case of Pokémon Go, players venture through the physical world using a digital map to search for Pokémon characters.

The game’s instant global acceptance was a surprise. Most watching this space expected an immersive headset device like Oculus Rift or Google Cardboard to steal the headlines. But it took Pikachu and the gang to break through. Pokémon Go capitalized on a generation’s nostalgia for its childhood and harnessed the latest advancements in key AR enabling technologies such as geolocation and computer vision.

sap_q416_digital_double_feature1_images8Just as mobile technologies percolated inside companies for several years before the iPhone exploded onto the market, companies have been dabbling in AR since the beginning of the decade. IKEA created an AR catalog app in 2013 to help customers visualize how their KIVIK modular sofa, for example, would look in their living rooms. Mitsubishi Electric has been perfecting an AR application, introduced in 2011, that enables homeowners to visualize its HVAC products in their homes. Newport News Shipbuilding has launched some 30 AR projects to help the company build and maintain its vessels. Tech giants including Facebook, HP, and Apple have been snapping up immersive tech startups for some time.

The overnight success of Pokémon Go will fuel interest in and understanding of all mediated reality technology—virtual and augmented. It’s created a shorthand for describing immersive reality and could launch a wave of technology consumerization the likes of which we haven’t seen since the iPhone instigated a tsunami of smartphone usage. Enterprises would be wise to figure out the role of immersive technology sooner rather than later. “AR and VR will both be the new normal within five years,” says futurist Gerd Leonhard, noting that the biggest hurdles may be mobile bandwidth availability and concerns about sensory overload. “Pokémon is an obvious opening scene only—professional use of AR and VR will explode.”

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Blockchains, the decentralized digital ledgers of transactions that are processed by a distributed network, first made headlines as the foundation for new types of financial transactions beginning with Bitcoin in 2009. According to Greenwich Associates, financial and technology companies will invest an estimated $1 billion in blockchain technology in 2016. But, as Gartner recently pointed out, there could be even more rapid evolution and acceptance in the areas of manufacturing, government, healthcare, and education.

By the 2020s, blockchain-based systems will reduce or eliminate many points of friction for a variety of business transactions. Individuals and companies will be able to exchange a wide range of digitized or digitally represented assets and value with anyone else, according to PwC. The supervised peer-to-peer network concept “is the future,” says Leonhard.

But the most important blockchain-related news of 2016 revealed a weak link in the application of technology that is touted as an immutable record.

In theory, blockchain technology creates a highly tamper-resistant structure that makes transactions secure and verifiable through a massively distributed digital ledger. All the transactions that take place are recorded in this ledger, which lives on many computers. High-grade encryption makes it nearly impossible for someone to cheat the system.

In practice, however, blockchain-based transactions and contracts are only as good as the code that enables them.

Case in point: The DAO, one of the first major implementations of a “Decentralized Autonomous Organization” (for which the fund is named). The DAO was a crowdfunded venture capital fund using cryptocurrency for investments and run through smart contracts. The rules that govern those smart contracts, along with all financial transaction records, are maintained on the blockchain. In June, the DAO revealed that an individual exploited a vulnerability in the company’s smart contract code to take control of nearly $60 million worth of the company’s digital currency.

The fund’s investors voted to basically rewrite the smart contract code and roll back the transaction, in essence going against the intent of blockchain-based smart contracts, which are supposed to be irreversible once they self-execute.

The DAO’s experience confirmed one of the inherent risks of distributed ledger technology—and, in particular, the risk of running a very large fund autonomously through smart contracts based on blockchain technology. Smart contract code must be as error-free as possible. As Cornell University professor and hacker Emin Gün Sirer wrote in his blog, “writing a robust, secure smart contract requires extreme amounts of diligence. It’s more similar to writing code for a nuclear power reactor, than to writing loose web code.” Since smart contracts are intended to be executed irreversibly on the blockchain, their code should not be rewritten and improved over time, as software typically is. But since no code can ever be completely airtight, smart contracts may have to build in contingency plans for when weaknesses in their code are exploited.

Importantly, the incident was not a result of any inherent weakness in the blockchain or distributed ledger technology generally. It will not be the end of cryptocurrencies or smart contracts. And it’s leading to more consideration of editable blockchains, which proponents say would only be used in extraordinary circumstances, according to Technology Review.

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Application programming interfaces (APIs), the computer codes that serve as a bridge between software applications, are not traditionally a hot topic outside of coder circles. But they are critical components in much of the consumer technology we’ve all come to rely on day-to-day.

One of the most important events in API history was the introduction of such an interface for Google Maps a decade ago. The map app was so popular that everyone wanted to incorporate its capabilities into their own systems. So Google released an API that enabled developers to connect to and use the technology without having to hack into it. The result was the launch of hundreds of inventive location-enabled apps using Google technology. Today, millions of web sites and apps use Google Maps APIs, from Allstate’s GoodHome app, which shows homeowners a personalized risk assessment of their properties, to Harley-Davidson’s Ride Planner to 7-Eleven’s app for finding the nearest Slurpee.

sap_q416_digital_double_feature1_images6Ultimately, it became de rigueur for apps to open up their systems in a safe way for experimentation by others through APIs. Technology professional Kin Lane, who tracks the now enormous world of APIs, has said, “APIs bring together a unique blend of technology, business, and politics into a transparent, self-service mix that can foster innovation.”

Thus it was significant when Apple announced in June that it would open up Siri to third-party developers through an API, giving the wider world the ability to integrate Siri’s voice commands into their apps. The move came on the heels of similar decisions by Amazon, Facebook, and Microsoft, all of which have AI bots or assistants of their own. And in October, Google opened up its Google Assistant as well.

The introduction of APIs confirms that the AI technology behind these bots has matured significantly—and that a new wave of AI-based innovation is nigh.

The best way to spark that innovation is to open up AI technologies such as Siri so that coders can use them as platforms to build new apps that can more rapidly expand AI uses and capabilities. Call it the “platformication” of AI. The value will be less in the specific AI products a company introduces than in the value of the platform for innovation. And that depends on the quality of the API. The tech company that attracts the best and brightest will win. AI platforms are just beginning to emerge and the question is: Who will be the platform leader?

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In June, Swiss citizens voted on a proposal to introduce a guaranteed basic income for all of its citizens, as reported by BBC News. It was the first country to take the issue to the polls, but it won’t be the last. Discussions about the impact of both automation and the advancing gig economy on individual livelihoods are happening around the world. Other countries—including the United States—are looking at solutions to the problem. Both Finland and the Netherlands have universal guaranteed income pilots planned for next year. Meanwhile, American startup incubator Y Combinator is launching an experiment to give 100 families in Oakland, California, a minimum wage for five years with no strings attached, according to Quartz.

The world is on the verge of potential job loss at a scale and speed never seen before. The Industrial Revolution was more of an evolution, happening over more than a century. The ongoing digital revolution is happening in relative hyper speed.

No one is exactly sure how increased automation and digitization will affect the world’s workforce. One 2013 study suggests as much as 47% of the U.S workforce is at risk of being replaced by machines over the next two decades, but even a conservative estimate of 10% could have a dramatic impact, not just on workers but on society as a whole.

The proposed solution in Switzerland did not pass, in part because a major political party did not introduce it, and citizens are only beginning to consider the potential implications of digitization on their incomes. What’s more, the idea of simply guaranteeing pay runs contrary to long-held notions in many societies that humans ought to earn their keep.

Whether or not state-funded support is the answer is just one of the questions that must be answered. The votes and pilots underway make it clear that governments will have to respond with some policy measures. The question is: What will those measures be? The larger impact of mass job displacement, what future employment conditions might look like, and what the responsibilities of institutions are in ensuring that we can support ourselves are among the issues that policy makers will need to address.

New business models resulting from digitization will create some new types of roles—but those will require training and perhaps continued education. And not all of those who will be displaced will be in a position to remake their careers. Just consider taxi drivers: In the United States, about 223,000 people currently earn their living behind the wheel of a hired car. The average New York livery driver is 46 years old, according to the New York City Taxi and Limousine Commission, and no formal education is required. When self-driving cars take over, those jobs will go away and the men and women who held them may not be qualified for the new positions that emerge.

As digitization dramatically changes the constructs of commerce and work, no one is quite sure how people will be impacted. But waiting to see how it all shakes out is not a winning strategy. Companies and governments today will have to experiment with potential solutions before the severity of the problem is clear. Among the questions that will have to be answered: How can we retrain large parts of the workforce? How will we support those who fall through the cracks? Will we prioritize and fund education? Technological progress and shifting work models will continue, whether or not we plan for their consequences.

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In April, a young man, who was believed to have permanently lost feeling in and control over his hands and legs as the result of a devastating spine injury, became able to use his right hand and fingers again. He used technology that transmits his thoughts directly to his hand muscles, bypassing his injured spinal cord. Doctors implanted a computer chip into the quadriplegic’s brain two years ago and—with ongoing training and practice—he can now perform everyday tasks like pouring from a bottle and playing video games.

The system reconnected the man’s brain directly to his muscles—the first time that engineers have successfully bypassed the nervous system’s information superhighway, the spinal cord. It’s the medical equivalent of moving from wired to wireless computing.

The man has in essence become a cyborg, that term first coined in 1960 to describe “self-regulating human-machine systems.” Yet the beneficiary of this scientific advance himself said, “You’re not going to be looked on as, ‘Oh, I’m a cyborg now because I have this big huge prosthetic on the side of my arm.’ It’s something a lot more natural and intuitive to learn because I can see my own hand reacting.”

As described in IEEE Spectrum, the “neural-bypass system” records signals that the man generates when thinking about moving his hand, decodes those signals, and routes them to the electric sleeve around his arm to stimulate movement: “The result looks surprisingly simple and natural: When Burkhart thinks about picking up a bottle, he picks up the bottle. When he thinks about playing a chord in Guitar Hero, he plays the chord.”

sap_q416_digital_double_feature1_images5What seems straightforward on the surface is powered by a sophisticated algorithm that can analyze the vast amounts of data the man’s brain produces, separating important signals from noise.

The fact that engineers have begun to unlock the complex code that controls brain-body communication opens up enormous possibilities. Neural prostheses (cochlear implants) have already reversed hearing loss. Light-sensitive chips serving as artificial retinas are showing progress in restoring vision. Other researchers are exploring computer implants that can read human thoughts directly to signal an external computer to help people speak or move in new ways. “Human and machine are converging,” says Leonhard.

The National Academy of Engineering predicts that “the intersection of engineering and neuroscience promises great advances in healthcare, manufacturing, and communication.”

Burkhart spent two years in training with the computer that has helped power his arm to get this far. It’s the result of more than a decade of development in brain-computer interfaces. And it can currently be used only in the lab; researchers are working on a system for home use. But it’s a clear indication of how quickly the lines between man and machine are blurring—and it opens the door for further computerized reanimation in many new scenarios.

This fall, Switzerland hosted its first cyborg Olympics, in which disabled patients compete using the latest assistive technologies, including robot exoskeletons and brainwave-readers. Paraplegic athletes use electrical simulation systems to compete in cycling, for example. The winners are those who can control their device the best. “Instead of celebrating the human body moving under its own power,” said a recent article in the IEEE Spectrum, “the cyborg games will celebrate the strength and ingenuity of human-machine collaborations.” D!

Read more thought provoking articles in the latest issue of the Digitalist Magazine, Executive Quarterly.

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Dan Wellers

About Dan Wellers

Dan Wellers is the Global Lead of Digital Futures at SAP, which explores how organizations can anticipate the future impact of exponential technologies. Dan has extensive experience in technology marketing and business strategy, plus management, consulting, and sales.

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The Future Of Work Is Now

Stefan Ries

Far beyond collaboration, the digitization of work determines how we work and engage people. Technologies – such as artificial intelligence, machine learning, robotics, analytics, and cloud technologies – change the way we recruit, develop talent, and make our workforce more inclusive. They also introduce new jobs, largely with different skill set requirements. Some of the most-wanted jobs today did not exist five years ago – and many jobs we wouldn’t even imagine today will arise in the near future. Our workplace is changing at light speed.

“Beyond collaboration, the digitization of work determines how we work and engage people”

Technology accelerates the transformation of businesses and industries. We need to prepare our businesses for the future, anticipate skills requirements and workforce changes. While some of the developments are unpredictable, it is up to thought and industry leaders like us to take control and shape the future of work.

SAP Future Factor, an interactive Web series: Engaging with thought leaders about the future of work

Welcome to the SAP Future Factor Web Salon, an interactive Web series featuring perspectives of thought leaders from academia, business, and government about the workplace of the future. The series drives a continuous exchange about the impacts of digitization on organizations and shares insight on innovative practices already in place.

The inaugural episode features SAP chief human resources officer Stefan Ries and Kevin Kruse, leadership expert and author of the New York Times best-seller “We: How to Increase Performance and Profits Through Full Engagement.” The two thought leaders exchange views on the opportunities and challenges of a digitized workplace and business culture. Their discussion will touch on the rising digital workplace, new ways to collaborate, the role technology plays to foster diversity and inclusion, employee engagement, and talent development.

Choose the topics that match your needs

Tomorrow’s workplace is all about choices – and so is the format of the SAP Future Factor Web series. All episodes are fully interactive, giving you the opportunity to interact with the content of the video by choosing topics of interest to you and your business. You determine what you would like to view and learn about, and in what order.

Episode 1 features the following topics:

  • Impacts of Digitization
  • HR’s Role in a Digitized World
  • Cloud Culture
  • Business Beyond Bias
  • Man vs. Machine
  • Rise of Social Intelligence

The future is now. Engage with us in the SAP Future Factor!

We hope you will enjoy the first episode. Tell us what you think.

Are the biggest trends from the last year on your radar screen? See More Than Noise: 5 Digital Stories From 2016 That Are Bigger Than You Think.

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Stefan Ries

About Stefan Ries

Stefan Ries is Chief Human Resources Officer (CHRO), Labor Relations Director, and a member of the Executive Board of SAP SE. Stefan was born in Bavaria and raised in Constance, Germany, where he spent most of his youth. After receiving his masters of business in economics from the University of Constance in 1991, he moved to Munich. He started his career as HR Manager at Microsoft, overseeing HR duties in Austria, Switzerland, and East European countries. In July 1994, he went on to lead the HR function for Compaq Computer in Europe, Middle East, and Africa. Following the company’s acquisitions of Tandem Computers and Digital Equipment Corporation in 1999 and 2000, Stefan led the entire HR organization for Compaq in Germany. Stefan first joined SAP in 2002 and later became responsible for various HR functions, heading up the HR business partner organization and overseeing all HR functions on an operational level. To support innovation, Stefan attaches great importance to a diverse working culture. He is convinced that appreciating the differences among people, their unique backgrounds and personalities is a key success factor for SAP.