Retail


Top Stories


retail, omnichannel, e-commerce, digital strategy

Retail Has Outgrown Its Platform (Here's Why)

14-Nov-2017 | Stephen Henly

If the consumer brand experience is to be holistic, then surely mustn't be the platform behind it? Here's what to look for in your next retail platform.

How Technology Enhances The Customer Experience

7-Nov-2017 | Andre Smith

Here are just a few of the ways technology makes everyday life easier for consumers.

customer service, AI

Whatever The Question, AI Is The Answer Because Nobody Likes Calling Customer Service

3-Nov-2017 | Susan Galer

Artificial intelligence can deliver more personalized attention to customers and get to the point faster than humans.

Latest Stories

retail, mobile commerce, marketing, m-commerce, customer engagement Mobile Messaging: Key Component Of Digitally Transforming Retail Customer Engagement
Learn More

Seven Facts In Retail That Demand Change
Learn More

Food Delivery Apps Need To Pursue Customer Engagement
Learn More

Defeating Poverty In Ghana, One Shoe At A Time
Learn More

Using Multiple Online Stores To Improve E-Commerce Sales
Learn More

Mastering The Third Generation of E-Commerce: Six Core Capabilities For Retailers
Learn More

CIO Turn The Page: Amazon Bookstores Mean Retailers Must Focus On CX
Learn More

Omnichannel Vs. Multichannel: What’s The Difference And Who Is Doing It?
Learn More

Load more stories
← Older posts
Newer posts →