Top Stories

retail, omnichannel, e-commerce, digital strategy

Retail Has Outgrown Its Platform (Here's Why)

14-Nov-2017 | Stephen Henly

If the consumer brand experience is to be holistic, then surely mustn't be the platform behind it? Here's what to look for in your next retail platform.

How Technology Enhances The Customer Experience

7-Nov-2017 | Andre Smith

Here are just a few of the ways technology makes everyday life easier for consumers.

customer service, AI

Whatever The Question, AI Is The Answer Because Nobody Likes Calling Customer Service

3-Nov-2017 | Susan Galer

Artificial intelligence can deliver more personalized attention to customers and get to the point faster than humans.

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