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24 Apr 2012 --- Friends outside cafe looking down at smart phone. --- Image by © Hero Images/Corbis

3 Reasons Why Consumer-Driven Communities Will Change The Retail Game In 2016

10-Feb-2016 | Carolyn Beal | Retail

Here are three ways retailers can drive revenue with community content optimized for commerce

08 Mar 2013, Tustin, California, USA --- Cashier and customer at grocery store checkout --- Image by © Erik Isakson/Blend Images/Corbis

Here’s What The New Circuit City Needs To Survive

9-Feb-2016 | Danielle Beurteaux | Retail

Some retailers are investing in sales associates again, recognizing that customers appreciate personal service and knowledgeable assistance from specialists.

Woman shopping --- Image by © Oliver Rossi/Corbis

What Is Design Thinking And Why Should Retailers Care About It?

1-Feb-2016 | Maria Morais | Retail

Design thinking: Smart retailers know that it’s not just about interface, usability, or customer service. It’s about the experience and the customer journey.

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