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Transform Citizen Engagement For A Digital Age

15-Jun-2017 | Kathleen O'Brien

Greater access to streamlined, efficient government services online increases customer satisfaction and boosts engagement. Here are three strategies.

Customer Engagement For The Public Sector: Keep It Simple

14-Jun-2017 | Kathleen O'Brien

As digital disruption drives government agencies to offer more online and on-demand services, a citizen-centered approach increases engagement.

roadway infrastructure

It’s Time To Replace The Aging Roadway Infrastructure

30-May-2017 | Megan Ray Nichols

Technology is crucial to developing maintenance and repair plans for bridges and roads throughout the U.S. But how will we fund this necessary work?

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