CFOs’ Optimism About China’s And Europe’s Economies Hits New High

Olivia Berkman

“I would say this is the most optimistic survey we’ve ever had,” said Sandy Cockrell, Deloitte’s Global CFO program leader, speaking about Deloitte’s quarterly CFO Signals survey.

Following the 2016 U.S. presidential election, CFOs started off 2017 on a very positive note, and the positive outlook continued in the second and third quarters, even as CFOs voiced steadily growing concerns about geopolitical conflict and U.S. political turmoil.

“If I go back over the last number of years, the U.S. economy was really the only bright spot when you think about regional and macro economies,” said Cockrell. “My view is what’s really driving the own-company optimism is the views of the European economy and the Chinese economy.”

Here are four big takeaways from Deloitte’s fourth-quarter report.

CFOs’ economic expectations rose sharply

Survey results from the fourth quarter show that CFOs overwhelmingly expect stronger economic performance in the U.S., 74% rating current conditions as good, up from 64% last quarter.

CFOs’ assessments of Europe’s and China’s economies hit new survey highs. On China’s economy, 49% of CFOs say current conditions are good (up from 32% and a new high), and 41% expect better conditions in a year (up sharply from 30% and also a new high).

Perceptions of Europe’s current state and trajectory both hit new survey highs. Thirty-five percent of CFOs say current conditions are good (up from 29%, and well above the levels registered over the past five years), and 33% expect better conditions in a year.

Cockrell explained the significance, “What we have seen in the last couple years is optimism was really hinged on the North American economy, but now that the rest of the world is really beginning to improve, I think people are feeling a lot better about their prospects because of where their footprints are.”

Own-company optimism surged

Rising optimism in these economies appears to be translating to own-company optimism, which, in turn, is encouraging CFOs to consider taking “above-normal risks” to achieve higher returns. Nearly 40% of CFOs say their company will take “above-normal risks,” up from 25% a year ago.

“The majority of CFOs are saying they’re going to grow with existing products and services as opposed to new products and services. They’re going to grow in existing markets as opposed to new markets or geographies. They’re going to grow organically as opposed to inorganically,” said Cockrell. “But you can still take on additional risks even with those strategies by doubling down on sales and distribution and focusing on marketing and advertising. But the 25 to 40 [percent] is driven by the fact that CFOs are just a lot more confident about their outlooks.”

80% of CFOs expected corporate tax rates to decline

Though the survey closed November 17 (before the U.S. tax bill), more than 80% of CFOs expected corporate taxes rates to decline (up from 66% a year ago).

Cockrell shared that recent conversations with clients, many of which have money offshore and trade in regions around the world, are around assessing what the international tax provisions will do for them or to them.

“The most important thing is, for the first time in years, companies now have some clarity as to what their tax posture will be because we’re not speculating around legislation. Even though there may be some winners and losers here, I think especially for CFOs, having to forecast and having to plan your business when it’s very unclear as to how tax provisions or tax legislation may affect you, that’s extremely difficult.”

Data/analytics is a top disruptor

61% of CFOs say that data analytics is top trend impacting longer-term business strategies.

CFOs are spending more time thinking through which solutions they want to use. There is enormous pressure to educate themselves on what the solutions can provide and what they can’t. Many are overwhelmed with data analytics, robotics, and artificial intelligence, which is evident in the report.

According to Cockrell, this connects to concerns around talent. “What I’m seeing is that finance organizations, and many times more broadly throughout an enterprise, there are not enough people with the skills to actually use all these new tools. It’s a combination of picking new, better, more productive technologies, but also in some ways reconfiguring elements of the workforce so that you have a workforce and a talent pool that can use these things effectively. That is what will be happening over the next couple of years.”

Another challenge for CFOs will be prioritization. “Companies will never be able to afford everything that might be wanted. So there are real capital allocation decisions here that have to be made. What that requires is for CFOs today to get educated about stuff that they really didn’t have to in the past.”

For more insight, see The Future Of Global Businesses.

This article originally appeared in FEI Daily and is republished with permission.


Olivia Berkman

About Olivia Berkman

Olivia Berkman is the managing editor of FEI Daily, Financial Executives International’s daily newsletter delivering financial, business, and management news, trends, and strategies.

A Mix-and-Match Approach To Leadership

Susan Walker

Building the right leadership team is essential for business agility. With the complexity of the business environment these days, the composition and skill set of the leadership team leadership during a meetingare crucial factors in determining the level of agility in any organization.

One successful leadership method gaining momentum in global businesses is the ‘mix-and-match’ approach. Leading companies are mixing up their leadership teams — not just in terms of gender or nationality, but in terms of industry experience, skill sets, and perspectives.

A recent study on business agility by Accenture Strategy shows that leading companies are “mixing things up” in the boardroom almost twice as much as their laggard counterparts.

  • 41% of leading companies have recently introduced leadership members from other industries
    (only 20% of laggard companies have done the same)
  • 48% of leading businesses have changed the leadership team to incorporate a broader range of perspectives and skills (as opposed to only 25% of laggard businesses)

This research shows that having a dedicated leadership team with cross-cultural and cross-industry representation, plus a variety of skills, experience, and perspectives can create a successful, diverse, and agile business environment. Seeking leaders from outside of your industry also adds an effective variety of perspectives to the mix.

Some tips to ensure your leadership team has a diverse perspective:

  • Seek leaders from outside your industry
  • Involve relevant staff from across the organization in critical discussions
  • Pursue outside perspectives to avoid being in an echo chamber or a silo

The C-suite isn’t the only place focused on diversity. The study found that leading organizations actively build seasoned, diverse leadership teams across the organization. This ensures that executives and managers at all levels are fully accountable and have the right mix of competencies to help their teams handle diverse situations.

The study also found that senior leaders often come together in cross-functional teams to solve a variety of challenges. They increasingly mix up the cross-functional teams to get the global benefits of an international outlook and the diverse benefits of different perspectives and experiences.

Taking a ‘mix-and-match’ approach to leadership can increase your business value and agility through developing a variety of different perspectives and new business practices. This makes your business more agile, which leads to faster decision-making, more flexible operations, and more collaborative ventures.

Learn more about how your business can become more agile. Read 5 Things That Will Increase Your Business Agility and The Top 5 Business Agility Traits.

The above information is based on the Accenture Strategy study, “Traits of Truly Agile Businesses” – Copyright ©2014 Accenture. Accenture Strategy surveyed 1300 C-Suite and senior-level executives in 13 industries and 16 countries in mature and emerging markets about business agility.

For an in-depth look at the business and technology forces driving digital transformation, download the SAP eBook, Digital Disruption: How Digital Technology is Transforming Our World.

For more information on how the digital age is affecting business, download the SAP eBook, The Digital Economy: Reinventing the Business World.

Want more insight on effective management strategies? See 6 Managing Skills That Companies Take for Granted.


Greg Peterson

About Greg Peterson

Greg Peterson is Vice President at IBM Global Business Services. He leads the SAP Practice For Energy and Utilities in the US. He has a 20 year plus track record of Client, People and Business success in large enterprise application consulting, sales, industry based Go-to-Market (GTM) and project delivery. Greg is a proven Business Architect that drives Digital Reinvention using a value based agile strategy, operating model and process design methodology.

A Mix-and-Match Approach To Leadership

Susan Walker

Building the right leadership team is essential for business agility. With the complexity of the business environment these days, the composition and skill set of the leadership team leadership during a meetingare crucial factors in determining the level of agility in any organization.

One successful leadership method gaining momentum in global businesses is the ‘mix-and-match’ approach. Leading companies are mixing up their leadership teams — not just in terms of gender or nationality, but in terms of industry experience, skill sets, and perspectives.

A recent study on business agility by Accenture Strategy shows that leading companies are “mixing things up” in the boardroom almost twice as much as their laggard counterparts.

  • 41% of leading companies have recently introduced leadership members from other industries
    (only 20% of laggard companies have done the same)
  • 48% of leading businesses have changed the leadership team to incorporate a broader range of perspectives and skills (as opposed to only 25% of laggard businesses)

This research shows that having a dedicated leadership team with cross-cultural and cross-industry representation, plus a variety of skills, experience, and perspectives can create a successful, diverse, and agile business environment. Seeking leaders from outside of your industry also adds an effective variety of perspectives to the mix.

Some tips to ensure your leadership team has a diverse perspective:

  • Seek leaders from outside your industry
  • Involve relevant staff from across the organization in critical discussions
  • Pursue outside perspectives to avoid being in an echo chamber or a silo

The C-suite isn’t the only place focused on diversity. The study found that leading organizations actively build seasoned, diverse leadership teams across the organization. This ensures that executives and managers at all levels are fully accountable and have the right mix of competencies to help their teams handle diverse situations.

The study also found that senior leaders often come together in cross-functional teams to solve a variety of challenges. They increasingly mix up the cross-functional teams to get the global benefits of an international outlook and the diverse benefits of different perspectives and experiences.

Taking a ‘mix-and-match’ approach to leadership can increase your business value and agility through developing a variety of different perspectives and new business practices. This makes your business more agile, which leads to faster decision-making, more flexible operations, and more collaborative ventures.

Learn more about how your business can become more agile. Read 5 Things That Will Increase Your Business Agility and The Top 5 Business Agility Traits.

The above information is based on the Accenture Strategy study, “Traits of Truly Agile Businesses” – Copyright ©2014 Accenture. Accenture Strategy surveyed 1300 C-Suite and senior-level executives in 13 industries and 16 countries in mature and emerging markets about business agility.

For an in-depth look at the business and technology forces driving digital transformation, download the SAP eBook, Digital Disruption: How Digital Technology is Transforming Our World.

For more information on how the digital age is affecting business, download the SAP eBook, The Digital Economy: Reinventing the Business World.

Want more insight on effective management strategies? See 6 Managing Skills That Companies Take for Granted.


Maricel Cabahug

About Maricel Cabahug

As Chief Design Officer, Maricel is responsible for SAP’s overall design strategy and product design. At the heart of everything she is does is her goal to improve people's lives by making work delightful. She and her organization are passionate about co-innovation with customers to realize greater business value through technology that works for people. Maricel graduated with a Bachelor of Science in Mathematics and Computer Science from the Ateneo De Manila University in Manila (Philippines). She has an MBA from Lake Forest Graduate School of Management (Illinois, USA), where she graduated with honors. She also completed the program for high performers at the Harvard Business School.

A Mix-and-Match Approach To Leadership

Susan Walker

Building the right leadership team is essential for business agility. With the complexity of the business environment these days, the composition and skill set of the leadership team leadership during a meetingare crucial factors in determining the level of agility in any organization.

One successful leadership method gaining momentum in global businesses is the ‘mix-and-match’ approach. Leading companies are mixing up their leadership teams — not just in terms of gender or nationality, but in terms of industry experience, skill sets, and perspectives.

A recent study on business agility by Accenture Strategy shows that leading companies are “mixing things up” in the boardroom almost twice as much as their laggard counterparts.

  • 41% of leading companies have recently introduced leadership members from other industries
    (only 20% of laggard companies have done the same)
  • 48% of leading businesses have changed the leadership team to incorporate a broader range of perspectives and skills (as opposed to only 25% of laggard businesses)

This research shows that having a dedicated leadership team with cross-cultural and cross-industry representation, plus a variety of skills, experience, and perspectives can create a successful, diverse, and agile business environment. Seeking leaders from outside of your industry also adds an effective variety of perspectives to the mix.

Some tips to ensure your leadership team has a diverse perspective:

  • Seek leaders from outside your industry
  • Involve relevant staff from across the organization in critical discussions
  • Pursue outside perspectives to avoid being in an echo chamber or a silo

The C-suite isn’t the only place focused on diversity. The study found that leading organizations actively build seasoned, diverse leadership teams across the organization. This ensures that executives and managers at all levels are fully accountable and have the right mix of competencies to help their teams handle diverse situations.

The study also found that senior leaders often come together in cross-functional teams to solve a variety of challenges. They increasingly mix up the cross-functional teams to get the global benefits of an international outlook and the diverse benefits of different perspectives and experiences.

Taking a ‘mix-and-match’ approach to leadership can increase your business value and agility through developing a variety of different perspectives and new business practices. This makes your business more agile, which leads to faster decision-making, more flexible operations, and more collaborative ventures.

Learn more about how your business can become more agile. Read 5 Things That Will Increase Your Business Agility and The Top 5 Business Agility Traits.

The above information is based on the Accenture Strategy study, “Traits of Truly Agile Businesses” – Copyright ©2014 Accenture. Accenture Strategy surveyed 1300 C-Suite and senior-level executives in 13 industries and 16 countries in mature and emerging markets about business agility.

For an in-depth look at the business and technology forces driving digital transformation, download the SAP eBook, Digital Disruption: How Digital Technology is Transforming Our World.

For more information on how the digital age is affecting business, download the SAP eBook, The Digital Economy: Reinventing the Business World.

Want more insight on effective management strategies? See 6 Managing Skills That Companies Take for Granted.


Jennifer Horowitz

About Jennifer Horowitz

Jennifer Horowitz is a journalist with over 15 years of experience working in the technology, financial, hospitality, real estate, healthcare, manufacturing, not for profit, and retail sectors. She specializes in the field of analytics, offering management consulting serving global clients from midsize to large-scale organizations. Within the field of analytics, she helps higher-level organizations define their metrics strategies, create concepts, define problems, conduct analysis, problem solve, and execute.

A Mix-and-Match Approach To Leadership

Susan Walker

Building the right leadership team is essential for business agility. With the complexity of the business environment these days, the composition and skill set of the leadership team leadership during a meetingare crucial factors in determining the level of agility in any organization.

One successful leadership method gaining momentum in global businesses is the ‘mix-and-match’ approach. Leading companies are mixing up their leadership teams — not just in terms of gender or nationality, but in terms of industry experience, skill sets, and perspectives.

A recent study on business agility by Accenture Strategy shows that leading companies are “mixing things up” in the boardroom almost twice as much as their laggard counterparts.

  • 41% of leading companies have recently introduced leadership members from other industries
    (only 20% of laggard companies have done the same)
  • 48% of leading businesses have changed the leadership team to incorporate a broader range of perspectives and skills (as opposed to only 25% of laggard businesses)

This research shows that having a dedicated leadership team with cross-cultural and cross-industry representation, plus a variety of skills, experience, and perspectives can create a successful, diverse, and agile business environment. Seeking leaders from outside of your industry also adds an effective variety of perspectives to the mix.

Some tips to ensure your leadership team has a diverse perspective:

  • Seek leaders from outside your industry
  • Involve relevant staff from across the organization in critical discussions
  • Pursue outside perspectives to avoid being in an echo chamber or a silo

The C-suite isn’t the only place focused on diversity. The study found that leading organizations actively build seasoned, diverse leadership teams across the organization. This ensures that executives and managers at all levels are fully accountable and have the right mix of competencies to help their teams handle diverse situations.

The study also found that senior leaders often come together in cross-functional teams to solve a variety of challenges. They increasingly mix up the cross-functional teams to get the global benefits of an international outlook and the diverse benefits of different perspectives and experiences.

Taking a ‘mix-and-match’ approach to leadership can increase your business value and agility through developing a variety of different perspectives and new business practices. This makes your business more agile, which leads to faster decision-making, more flexible operations, and more collaborative ventures.

Learn more about how your business can become more agile. Read 5 Things That Will Increase Your Business Agility and The Top 5 Business Agility Traits.

The above information is based on the Accenture Strategy study, “Traits of Truly Agile Businesses” – Copyright ©2014 Accenture. Accenture Strategy surveyed 1300 C-Suite and senior-level executives in 13 industries and 16 countries in mature and emerging markets about business agility.

For an in-depth look at the business and technology forces driving digital transformation, download the SAP eBook, Digital Disruption: How Digital Technology is Transforming Our World.

For more information on how the digital age is affecting business, download the SAP eBook, The Digital Economy: Reinventing the Business World.

Want more insight on effective management strategies? See 6 Managing Skills That Companies Take for Granted.


David Cruickshank

About David Cruickshank

David Cruickshank is senior director for strategy and operations for the SAP Co-Innovation Lab. He leads the lab's efforts in Silicon Valley to enable ecosystem-driven co-innovation between SAP, its partners, and customers. Additionally, he manages all operational aspects necessary to run a multimillion-dollar data center to provision private cloud infrastructures to deliver productive SAP landscapes consumed by co-innovation projects seeking a faster track to market for commercially successful innovations.

A Mix-and-Match Approach To Leadership

Susan Walker

Building the right leadership team is essential for business agility. With the complexity of the business environment these days, the composition and skill set of the leadership team leadership during a meetingare crucial factors in determining the level of agility in any organization.

One successful leadership method gaining momentum in global businesses is the ‘mix-and-match’ approach. Leading companies are mixing up their leadership teams — not just in terms of gender or nationality, but in terms of industry experience, skill sets, and perspectives.

A recent study on business agility by Accenture Strategy shows that leading companies are “mixing things up” in the boardroom almost twice as much as their laggard counterparts.

  • 41% of leading companies have recently introduced leadership members from other industries
    (only 20% of laggard companies have done the same)
  • 48% of leading businesses have changed the leadership team to incorporate a broader range of perspectives and skills (as opposed to only 25% of laggard businesses)

This research shows that having a dedicated leadership team with cross-cultural and cross-industry representation, plus a variety of skills, experience, and perspectives can create a successful, diverse, and agile business environment. Seeking leaders from outside of your industry also adds an effective variety of perspectives to the mix.

Some tips to ensure your leadership team has a diverse perspective:

  • Seek leaders from outside your industry
  • Involve relevant staff from across the organization in critical discussions
  • Pursue outside perspectives to avoid being in an echo chamber or a silo

The C-suite isn’t the only place focused on diversity. The study found that leading organizations actively build seasoned, diverse leadership teams across the organization. This ensures that executives and managers at all levels are fully accountable and have the right mix of competencies to help their teams handle diverse situations.

The study also found that senior leaders often come together in cross-functional teams to solve a variety of challenges. They increasingly mix up the cross-functional teams to get the global benefits of an international outlook and the diverse benefits of different perspectives and experiences.

Taking a ‘mix-and-match’ approach to leadership can increase your business value and agility through developing a variety of different perspectives and new business practices. This makes your business more agile, which leads to faster decision-making, more flexible operations, and more collaborative ventures.

Learn more about how your business can become more agile. Read 5 Things That Will Increase Your Business Agility and The Top 5 Business Agility Traits.

The above information is based on the Accenture Strategy study, “Traits of Truly Agile Businesses” – Copyright ©2014 Accenture. Accenture Strategy surveyed 1300 C-Suite and senior-level executives in 13 industries and 16 countries in mature and emerging markets about business agility.

For an in-depth look at the business and technology forces driving digital transformation, download the SAP eBook, Digital Disruption: How Digital Technology is Transforming Our World.

For more information on how the digital age is affecting business, download the SAP eBook, The Digital Economy: Reinventing the Business World.

Want more insight on effective management strategies? See 6 Managing Skills That Companies Take for Granted.


Mashhour Bedaiwi

About Mashhour Bedaiwi

Mashhour Bedaiwi is a Senior HR Technologist at SAP, focused on connecting people to their organization’s purpose through industry-leading solutions.

A Mix-and-Match Approach To Leadership

Susan Walker

Building the right leadership team is essential for business agility. With the complexity of the business environment these days, the composition and skill set of the leadership team leadership during a meetingare crucial factors in determining the level of agility in any organization.

One successful leadership method gaining momentum in global businesses is the ‘mix-and-match’ approach. Leading companies are mixing up their leadership teams — not just in terms of gender or nationality, but in terms of industry experience, skill sets, and perspectives.

A recent study on business agility by Accenture Strategy shows that leading companies are “mixing things up” in the boardroom almost twice as much as their laggard counterparts.

  • 41% of leading companies have recently introduced leadership members from other industries
    (only 20% of laggard companies have done the same)
  • 48% of leading businesses have changed the leadership team to incorporate a broader range of perspectives and skills (as opposed to only 25% of laggard businesses)

This research shows that having a dedicated leadership team with cross-cultural and cross-industry representation, plus a variety of skills, experience, and perspectives can create a successful, diverse, and agile business environment. Seeking leaders from outside of your industry also adds an effective variety of perspectives to the mix.

Some tips to ensure your leadership team has a diverse perspective:

  • Seek leaders from outside your industry
  • Involve relevant staff from across the organization in critical discussions
  • Pursue outside perspectives to avoid being in an echo chamber or a silo

The C-suite isn’t the only place focused on diversity. The study found that leading organizations actively build seasoned, diverse leadership teams across the organization. This ensures that executives and managers at all levels are fully accountable and have the right mix of competencies to help their teams handle diverse situations.

The study also found that senior leaders often come together in cross-functional teams to solve a variety of challenges. They increasingly mix up the cross-functional teams to get the global benefits of an international outlook and the diverse benefits of different perspectives and experiences.

Taking a ‘mix-and-match’ approach to leadership can increase your business value and agility through developing a variety of different perspectives and new business practices. This makes your business more agile, which leads to faster decision-making, more flexible operations, and more collaborative ventures.

Learn more about how your business can become more agile. Read 5 Things That Will Increase Your Business Agility and The Top 5 Business Agility Traits.

The above information is based on the Accenture Strategy study, “Traits of Truly Agile Businesses” – Copyright ©2014 Accenture. Accenture Strategy surveyed 1300 C-Suite and senior-level executives in 13 industries and 16 countries in mature and emerging markets about business agility.

For an in-depth look at the business and technology forces driving digital transformation, download the SAP eBook, Digital Disruption: How Digital Technology is Transforming Our World.

For more information on how the digital age is affecting business, download the SAP eBook, The Digital Economy: Reinventing the Business World.

Want more insight on effective management strategies? See 6 Managing Skills That Companies Take for Granted.


Peter Klee

About Peter Klee

Peter Klee has 23 years of professional IT experience and 10 years in enterprise architecture. He joined SAP in 2011 and works in SAP Digital Business Services as Chief Service Architect. Peter’s current focus is developing and delivering strategic roadmap services, helping customers to transition towards modern digital enterprise architectures.

A Mix-and-Match Approach To Leadership

Susan Walker

Building the right leadership team is essential for business agility. With the complexity of the business environment these days, the composition and skill set of the leadership team leadership during a meetingare crucial factors in determining the level of agility in any organization.

One successful leadership method gaining momentum in global businesses is the ‘mix-and-match’ approach. Leading companies are mixing up their leadership teams — not just in terms of gender or nationality, but in terms of industry experience, skill sets, and perspectives.

A recent study on business agility by Accenture Strategy shows that leading companies are “mixing things up” in the boardroom almost twice as much as their laggard counterparts.

  • 41% of leading companies have recently introduced leadership members from other industries
    (only 20% of laggard companies have done the same)
  • 48% of leading businesses have changed the leadership team to incorporate a broader range of perspectives and skills (as opposed to only 25% of laggard businesses)

This research shows that having a dedicated leadership team with cross-cultural and cross-industry representation, plus a variety of skills, experience, and perspectives can create a successful, diverse, and agile business environment. Seeking leaders from outside of your industry also adds an effective variety of perspectives to the mix.

Some tips to ensure your leadership team has a diverse perspective:

  • Seek leaders from outside your industry
  • Involve relevant staff from across the organization in critical discussions
  • Pursue outside perspectives to avoid being in an echo chamber or a silo

The C-suite isn’t the only place focused on diversity. The study found that leading organizations actively build seasoned, diverse leadership teams across the organization. This ensures that executives and managers at all levels are fully accountable and have the right mix of competencies to help their teams handle diverse situations.

The study also found that senior leaders often come together in cross-functional teams to solve a variety of challenges. They increasingly mix up the cross-functional teams to get the global benefits of an international outlook and the diverse benefits of different perspectives and experiences.

Taking a ‘mix-and-match’ approach to leadership can increase your business value and agility through developing a variety of different perspectives and new business practices. This makes your business more agile, which leads to faster decision-making, more flexible operations, and more collaborative ventures.

Learn more about how your business can become more agile. Read 5 Things That Will Increase Your Business Agility and The Top 5 Business Agility Traits.

The above information is based on the Accenture Strategy study, “Traits of Truly Agile Businesses” – Copyright ©2014 Accenture. Accenture Strategy surveyed 1300 C-Suite and senior-level executives in 13 industries and 16 countries in mature and emerging markets about business agility.

For an in-depth look at the business and technology forces driving digital transformation, download the SAP eBook, Digital Disruption: How Digital Technology is Transforming Our World.

For more information on how the digital age is affecting business, download the SAP eBook, The Digital Economy: Reinventing the Business World.

Want more insight on effective management strategies? See 6 Managing Skills That Companies Take for Granted.


Mario Farag

About Mario Farag

Mario Farag is senior director of product marketing with SAP. With 15+ years of experience in the software industry, Mario has served in various functions from business operations to product management and go to market. Currently Mario is responsible for SAP’s analytics mobile strategy and HR line of business.

A Mix-and-Match Approach To Leadership

Susan Walker

Building the right leadership team is essential for business agility. With the complexity of the business environment these days, the composition and skill set of the leadership team leadership during a meetingare crucial factors in determining the level of agility in any organization.

One successful leadership method gaining momentum in global businesses is the ‘mix-and-match’ approach. Leading companies are mixing up their leadership teams — not just in terms of gender or nationality, but in terms of industry experience, skill sets, and perspectives.

A recent study on business agility by Accenture Strategy shows that leading companies are “mixing things up” in the boardroom almost twice as much as their laggard counterparts.

  • 41% of leading companies have recently introduced leadership members from other industries
    (only 20% of laggard companies have done the same)
  • 48% of leading businesses have changed the leadership team to incorporate a broader range of perspectives and skills (as opposed to only 25% of laggard businesses)

This research shows that having a dedicated leadership team with cross-cultural and cross-industry representation, plus a variety of skills, experience, and perspectives can create a successful, diverse, and agile business environment. Seeking leaders from outside of your industry also adds an effective variety of perspectives to the mix.

Some tips to ensure your leadership team has a diverse perspective:

  • Seek leaders from outside your industry
  • Involve relevant staff from across the organization in critical discussions
  • Pursue outside perspectives to avoid being in an echo chamber or a silo

The C-suite isn’t the only place focused on diversity. The study found that leading organizations actively build seasoned, diverse leadership teams across the organization. This ensures that executives and managers at all levels are fully accountable and have the right mix of competencies to help their teams handle diverse situations.

The study also found that senior leaders often come together in cross-functional teams to solve a variety of challenges. They increasingly mix up the cross-functional teams to get the global benefits of an international outlook and the diverse benefits of different perspectives and experiences.

Taking a ‘mix-and-match’ approach to leadership can increase your business value and agility through developing a variety of different perspectives and new business practices. This makes your business more agile, which leads to faster decision-making, more flexible operations, and more collaborative ventures.

Learn more about how your business can become more agile. Read 5 Things That Will Increase Your Business Agility and The Top 5 Business Agility Traits.

The above information is based on the Accenture Strategy study, “Traits of Truly Agile Businesses” – Copyright ©2014 Accenture. Accenture Strategy surveyed 1300 C-Suite and senior-level executives in 13 industries and 16 countries in mature and emerging markets about business agility.

For an in-depth look at the business and technology forces driving digital transformation, download the SAP eBook, Digital Disruption: How Digital Technology is Transforming Our World.

For more information on how the digital age is affecting business, download the SAP eBook, The Digital Economy: Reinventing the Business World.

Want more insight on effective management strategies? See 6 Managing Skills That Companies Take for Granted.


James Krouse

About James Krouse

James Krouse is the director of Global Solutions Marketing at SAP. He is the global strategic marketing lead for the healthcare and higher education industry groups and is responsible for tailoring GTM strategies, analyst relations, government relations, positioning, and messaging.

A Mix-and-Match Approach To Leadership

Susan Walker

Building the right leadership team is essential for business agility. With the complexity of the business environment these days, the composition and skill set of the leadership team leadership during a meetingare crucial factors in determining the level of agility in any organization.

One successful leadership method gaining momentum in global businesses is the ‘mix-and-match’ approach. Leading companies are mixing up their leadership teams — not just in terms of gender or nationality, but in terms of industry experience, skill sets, and perspectives.

A recent study on business agility by Accenture Strategy shows that leading companies are “mixing things up” in the boardroom almost twice as much as their laggard counterparts.

  • 41% of leading companies have recently introduced leadership members from other industries
    (only 20% of laggard companies have done the same)
  • 48% of leading businesses have changed the leadership team to incorporate a broader range of perspectives and skills (as opposed to only 25% of laggard businesses)

This research shows that having a dedicated leadership team with cross-cultural and cross-industry representation, plus a variety of skills, experience, and perspectives can create a successful, diverse, and agile business environment. Seeking leaders from outside of your industry also adds an effective variety of perspectives to the mix.

Some tips to ensure your leadership team has a diverse perspective:

  • Seek leaders from outside your industry
  • Involve relevant staff from across the organization in critical discussions
  • Pursue outside perspectives to avoid being in an echo chamber or a silo

The C-suite isn’t the only place focused on diversity. The study found that leading organizations actively build seasoned, diverse leadership teams across the organization. This ensures that executives and managers at all levels are fully accountable and have the right mix of competencies to help their teams handle diverse situations.

The study also found that senior leaders often come together in cross-functional teams to solve a variety of challenges. They increasingly mix up the cross-functional teams to get the global benefits of an international outlook and the diverse benefits of different perspectives and experiences.

Taking a ‘mix-and-match’ approach to leadership can increase your business value and agility through developing a variety of different perspectives and new business practices. This makes your business more agile, which leads to faster decision-making, more flexible operations, and more collaborative ventures.

Learn more about how your business can become more agile. Read 5 Things That Will Increase Your Business Agility and The Top 5 Business Agility Traits.

The above information is based on the Accenture Strategy study, “Traits of Truly Agile Businesses” – Copyright ©2014 Accenture. Accenture Strategy surveyed 1300 C-Suite and senior-level executives in 13 industries and 16 countries in mature and emerging markets about business agility.

For an in-depth look at the business and technology forces driving digital transformation, download the SAP eBook, Digital Disruption: How Digital Technology is Transforming Our World.

For more information on how the digital age is affecting business, download the SAP eBook, The Digital Economy: Reinventing the Business World.

Want more insight on effective management strategies? See 6 Managing Skills That Companies Take for Granted.


Birgit Starmanns

About Birgit Starmanns

Birgit Starmanns is a senior director in the Global Center of Excellence for Finance and Risk at SAP. She is focused on the go-to-market for new solutions, and the business benefits they can bring to organizations, such as cloud solutions for finance and applications based on SAP Leonardo technologies such as machine learning. Birgit has over 27 years of experience across solution marketing, solution management, and strategic customer communities. Prior to SAP, she was a principal in management consulting organizations, including Price Waterhouse and several boutique firms. Birgit holds a BA and MBA from the College of William and Mary. She is the author of many articles for the Financials Expert, the coauthor of the SAP Press book Accelerated Financial Closing with SAP, and the SAP Labs guidebook Product Costing Scenarios Made Easy. In addition, she is a regular presenter at various SAP events.

A Mix-and-Match Approach To Leadership

Susan Walker

Building the right leadership team is essential for business agility. With the complexity of the business environment these days, the composition and skill set of the leadership team leadership during a meetingare crucial factors in determining the level of agility in any organization.

One successful leadership method gaining momentum in global businesses is the ‘mix-and-match’ approach. Leading companies are mixing up their leadership teams — not just in terms of gender or nationality, but in terms of industry experience, skill sets, and perspectives.

A recent study on business agility by Accenture Strategy shows that leading companies are “mixing things up” in the boardroom almost twice as much as their laggard counterparts.

  • 41% of leading companies have recently introduced leadership members from other industries
    (only 20% of laggard companies have done the same)
  • 48% of leading businesses have changed the leadership team to incorporate a broader range of perspectives and skills (as opposed to only 25% of laggard businesses)

This research shows that having a dedicated leadership team with cross-cultural and cross-industry representation, plus a variety of skills, experience, and perspectives can create a successful, diverse, and agile business environment. Seeking leaders from outside of your industry also adds an effective variety of perspectives to the mix.

Some tips to ensure your leadership team has a diverse perspective:

  • Seek leaders from outside your industry
  • Involve relevant staff from across the organization in critical discussions
  • Pursue outside perspectives to avoid being in an echo chamber or a silo

The C-suite isn’t the only place focused on diversity. The study found that leading organizations actively build seasoned, diverse leadership teams across the organization. This ensures that executives and managers at all levels are fully accountable and have the right mix of competencies to help their teams handle diverse situations.

The study also found that senior leaders often come together in cross-functional teams to solve a variety of challenges. They increasingly mix up the cross-functional teams to get the global benefits of an international outlook and the diverse benefits of different perspectives and experiences.

Taking a ‘mix-and-match’ approach to leadership can increase your business value and agility through developing a variety of different perspectives and new business practices. This makes your business more agile, which leads to faster decision-making, more flexible operations, and more collaborative ventures.

Learn more about how your business can become more agile. Read 5 Things That Will Increase Your Business Agility and The Top 5 Business Agility Traits.

The above information is based on the Accenture Strategy study, “Traits of Truly Agile Businesses” – Copyright ©2014 Accenture. Accenture Strategy surveyed 1300 C-Suite and senior-level executives in 13 industries and 16 countries in mature and emerging markets about business agility.

For an in-depth look at the business and technology forces driving digital transformation, download the SAP eBook, Digital Disruption: How Digital Technology is Transforming Our World.

For more information on how the digital age is affecting business, download the SAP eBook, The Digital Economy: Reinventing the Business World.

Want more insight on effective management strategies? See 6 Managing Skills That Companies Take for Granted.


Bonnie D. Graham

About Bonnie D. Graham

Bonnie D. Graham is the creator, producer and host/moderator of 29 Game-Changers Radio series presented by SAP, bringing technology and business strategy thought leadership panel discussions to a global audience via the Business Channel on World Talk Radio. A broadcast journalist with nearly 20 years in media production and hosting, Bonnie has held marketing communications management roles in the business software, financial services, and real estate industries. She calls SAP Radio her "dream job". Listen to Coffee Break with Game-Changers.

Top 52 #HumanResources Twitter Influencers

Jen Cohen Crompton

We are aimed at becoming an authority on business innovation and want to help you identify the top influencers so you can follow the latest trends, news and opinions of these influencers in the field of Human Resources.

We’ve already published some great lists of Twiter influencers in big data, cloud computing, analytics and enterprise mobility and we heard you wanted more. So, here is the list of Top 52 Human Resources Influencers on Twitter.

Note: Human Resources Twitter influencers were determined based on tweeted topics, influence as measured by Klout, number of followers, and number of tweets. Below are the “top” influencers at this time based on the combination of factors.

@hrbartender – Sharlyn Lauby
Workplace tips and advice served up in a friendly place. Corporate blog of @itmgroup by @sharlyn_lauby. Cheers! – South Florida –  http://www.hrbartender.com/

@lruettimann – Laurie Ruettimann
Human Resources. Social Media. Cat Lady. Pixie of the Apocalypse. – Raleigh, NC – http://thecynicalgirl.com/

@stelzner – Mark Stelzner
Leading HR consultant and strategic advisor. IA (@voiceofhr) and @jobangels founder. Determined runner. Traveling fool. – San Francisco, CA – ihttp://inflexionadvisors.com/

@SHRM_Research – Society for Human Resource Management
SHRM provides original research on emerging workplace issues and their implications for the HR profession and business leaders. – Alexandria, VA – http://www.shrm.org/Pages/default.aspx

@hrdotcom– HR.com dmcgrath
CEO of HR.com and mom of 5 – Toronto – http://www.hr.com

@thelance – Lance Hauden
Editor for SourceCon.com. Recovering HR/recruiting pro. Former Portland guy (Go Blazers!) and Wazzu alum (Go Cougs!). All about #SourceCon & #RIS12 – Seattle, WA – http://lancehaun.com/

@PHRSPHR – Nora Burns, SPHR
HR Pro (20+yrs!) Helping HR Professionals Prep for and Maintain PHR/SPHR Certification 140 Characters at a time. – Denver, CO – http://www.insightfulendeavors.com

@SHRMPress – SHRM Public Affairs
SHRM’s Public Affairs staff – Amy, Curtis, Ciara, Fred, Mary, Julie, Jenny, and Kate – Alexandria, VA – http://www.shrm.org

@hrworldtoday – HR World Today
HR World Today is a complete reference guide aimed at employers and employees; one-stop destination to catch the latest buss on Human Resources. Follow Twitter! – Worldwide – http://hrworldtoday.blogspot.com/

@HalogenSoftware – Halogen Software
Sharing and exchanging resources on HR, Performance and Talent Management. Tweets by Connie (^CC,) Melany (^MG), Maggie (^MP) & Vicki (^VF). – http://www.HalogenSoftware.com

@KurtKennedy – Kurt Kennedy
CEO/Kennedy Communications. I work with global companies to harness the power of an internal culture that’s aligned with their external customer promise. – Portland, OR; Burbank, CA – http://www.kennedyglobal.com/

@adowling – April Dowling
Wife, avid reader of anything that will hold my attention, perpetual student, geek, works in HR – Vestavia, AL – https://www.linkedin.com/in/aprildowling

@hrreview – HR Review
HR related news and analysis, blogs and much more. Towers Watson’s HR online publication of the year 2012 – London – http://www.hrreview.co.uk

@effortlesshr – HR Software
We provide HR software solutions for small business – Tucson, AZ – http://www.effortlesshr.com/

@Devoted2HR – Traci Deveau
Sales Director with Dovetail Software–20+ yrs experience in Human Resources, technology, and marketing. A true New Englander at heart–love all Boston teams! – Orlando, Fl – http://www.linkedin.com/pub/1/b13/161

@HRClubSyd – HR Club Sydney, Jessica Booth
This is a community for Human Resources Professionals in Sydney to network and learn from others in the field, also @JessicaBooth – Sydney, Australia – http://hrclubsyd.wordpress.com/

@Peoplemgt – People Management
All the latest in Hr news and analysis – United Kingdom – http://www.peoplemanagement.co.uk/pm/

@oldshep – David Shepherd
XpertHR content and platform director – employment law, HR good practice, benchmarking, pay, benefits, labour market, all views my own – Highbury, London, UK – http://www.xperthr.co.uk/

@hrwhisperer – Heather Vogel
HR/OD guru who rehabilitates organizations and nurtures talent…and yes I’m a chock full of calm, assertive energy. – Tampa Bay, FL – http://www.twovogels.com/

@SusanHeathfield – Susan Heathfield
HR expert, writer, consultant, cooking enthusiast, conservative. Love change, challenge, learning. Also, @aboutcomhr Notable, forward-thinking HR/blog: – Mid-Michigan – http://humanresources.about.com/

@dailyhrtips – dailyhrtips
Daily Human Resources Tips – New York City – http://www.dailyhrtips.com/

@CourageHR – Guy Ellis
HR professional who is passion about changing the way we see ourselves in HR and the rike we can do. UK; global; HR Business Partner; HR transformation – England – http://www.courageoushr.com/

@BenBaran – Ben Baran
Ph.D., SPHR | Researcher, author, consultant. Organizational behavior, human resources, strategy. Management prof at Northern Kentucky University. – Cleveland/Akron, Cincinnati – http://benbaran.com/

@hrlawyer – Diane Pfadenhauer
Employment Attorney, MBA Professor, Publisher, Author, Speaker, Blogger, and Solar Power Fan! – Northport, NY – http://www.strategichrlawyer.com/

@hrconnections – HR CLive
Helping employers and jobseekers find each other! Tweet jobs, tips, & employment news. For #socialrecruiting news follow @recruitsocial – UK – http://www.hrconnexionsjobs.co.uk/

@BillVick – Bill Vick
Warrior in the fight against Pulmonary Fibrosis. Former Executive Recruiter. Boomer advocate offering Career & Fitness tips. – USMC 2nd Force Recon alumni. – Plano, Texas – http://billvick.com/

@LearnSolMary – Mary Wilson
Career Coach, HR/OD Consultant, Trainer, Musician, Working to make world a better place. – Bethleham, PA – http://learningsolutionsblog.blogspot.com/

@SteveBoese – Steve Boese
HCM Product Strategy at Oracle. Host o the HR Happy Hour Show Thursdays 8PM ET, Talent Management, recruiting, workforce. Views are my own and not my employer’s – Rochester, NY – http://steveboese.squarespace.com/

@hrmagazine – HR Magazine
Breaking daily news, blogs, forums, research, new thinking, best practice and strategic information. Towers Watson’s HR publication of the year 2012 and 2010. – United Kingdom – http://www.hrmagazine.co.uk/

@HRConnector – HR Connector
Helping HR connect on Twitter and bringing you key HR news. – Global

@TribeHR -TribeHR
The easiest way to manage your human resources! Tweets from the TribeHR crew. – Waterloo, ON – http://tribehr.com/

@suemeisinger – Sue Meisinger
Columnist, speaker, former CEO of SHRM, passionate about the profession and HR professionals with a point of view. – Fairfax, VA & Cape Cod, MA

@theHRintrovert – Tim Gardner
Family, running, HR ideas, photographer, blogging all bring me energy. Solution oriented. Been in many sides of HR, including generalist and Org Effectiveness – Mariette, GA – http://www.thehrintrovert.com/

@TimSackett – Tim Sackett
Human Resource Pro, VP of HRU, Fistful of Talent Blogger; Dad of 3 boys and husband of Hall of Fame wise – Lansing, MI – http://www.timsackett.com/

@StarrConspiracy – The Starr Conspiracy
News, guidance, marketing advice and opinions about HR professionals, vendors, technology, media, services, and more. – Fort Worth, TX – http://thestarrconspiracy.com/

@CheckPointHR – CheckPoint HR
Trusted ally in web-based HR Management for small to mid-sized companies Transforming Human Resource Spend into a Strategic Corporate Investment since 2001. – NJ, NY, PA, CT, DE – http://www.checkpointhr.com/

@jjbuss – Jason Buss
VP of Recruiting Diversity | Social Networking | Marketing | Blogger | Social Media | Human Resources | HR | Recruiter – Minneapolis, MN – http://talenthq.com/

@HRCamp – Human Resource Camp
Human Resources Camp offers advice, tips, news and resources to HR staff or anyone looking to hire employees for today’s workforce. – Chicago, IL

@AllaboutHR – The Latest PR News
Breaking HR and Personnel News plus comment from the HR Industry – London, UK – http://www.ashdowngroup.com/news/category-hrnews

@HRHero -HR Hero
Twittered by Tony Kessler, Managing Editor/News & Employers Counsel Network. Employment law info for HR and biz pros from law firms in all 50 states, DC, Canada – Brentwood, Tennessee – http://www.hrhero.com/

@HRSpace – HR Space
Connecting the HR Community – Personnel Today’s social networking cite for HR folk – London –  http://www.personneltoday.com/hrspace/default.aspx

@HRBuoy – Chris Frede
HR Generalist and Recruiting Manager in a corporate environment. HR Blogger, Mom to a 100lb chocolate lab. Boat at Lake of the Ozarks with my husband and dog! – St. Louis – http://www.hrbuoy.com/

@sianharrington – Sian Harrington
Publisher and editor of HR magazine, columnist for The Grocer, 23 years of journalism experience. The views here are both professional and personal! – London – http://www.hrmagazine.co.uk/

@womenofhr – Women of HR
A community dedicated to the development of women in HR and Business. We’ve got your back. – http://womenofhr.com/

@davidpaulwoods – David Woods
Deputy editor of HR magazine, writing about all things work related…and my views are, of course, my own. – London – http://www.hrmagazine.co.uk/

@ThinkHRHotline – Think HR
We help employers save time and money by providing live expert guiance and trusted answers to solve challenging HR issues immediately. – National US HR Hotline Service – http://www.thinkhr.com/

@susanavello – Susan Avello
#SocialMedia Marketing, Training & Mgmt/Co-Founder #DiscoveringSocial for #jobseekers/#HR Blogger http:HRVirtualCafe.com/http:DiscoveringSocial.com – Chicagoland – http://about.me/susanavello

@AMAnet – American Management
American Management Association is the world leader in management development, advancing your skills to boost your business success. – New York, NY – http://www.amanet.org/

@LeadershipAdvisor – William Powell
Engineering atmosphere via leadership, culture & engagement. Belief that business can be a force for good. Purveyor of unbridled exuberance. – Helsinki – http://www.theleadershipadvisor.com/

@SAP_Jarret – Jarret Pazahanick
SAP HCM Consultant, SAP Mentor, Managing Partner EIC Experts, HR Expert Author, ASUG News & CloudAve Author, SCN Moderator & Blogger, Husband & Father – Houston http://www.eicexperts.com

@InFullBloomUS – Naomi Bloom
Leading independent voice/analyst/strategy consultant/thought leader in HR technology/HRO/talent management as Managing Partner at Bloom & Wallace – Southwest Florida – http://InFullBloom.US


Greg Peterson

About Greg Peterson

Greg Peterson is Vice President at IBM Global Business Services. He leads the SAP Practice For Energy and Utilities in the US. He has a 20 year plus track record of Client, People and Business success in large enterprise application consulting, sales, industry based Go-to-Market (GTM) and project delivery. Greg is a proven Business Architect that drives Digital Reinvention using a value based agile strategy, operating model and process design methodology.

Top 52 #HumanResources Twitter Influencers

Jen Cohen Crompton

We are aimed at becoming an authority on business innovation and want to help you identify the top influencers so you can follow the latest trends, news and opinions of these influencers in the field of Human Resources.

We’ve already published some great lists of Twiter influencers in big data, cloud computing, analytics and enterprise mobility and we heard you wanted more. So, here is the list of Top 52 Human Resources Influencers on Twitter.

Note: Human Resources Twitter influencers were determined based on tweeted topics, influence as measured by Klout, number of followers, and number of tweets. Below are the “top” influencers at this time based on the combination of factors.

@hrbartender – Sharlyn Lauby
Workplace tips and advice served up in a friendly place. Corporate blog of @itmgroup by @sharlyn_lauby. Cheers! – South Florida –  http://www.hrbartender.com/

@lruettimann – Laurie Ruettimann
Human Resources. Social Media. Cat Lady. Pixie of the Apocalypse. – Raleigh, NC – http://thecynicalgirl.com/

@stelzner – Mark Stelzner
Leading HR consultant and strategic advisor. IA (@voiceofhr) and @jobangels founder. Determined runner. Traveling fool. – San Francisco, CA – ihttp://inflexionadvisors.com/

@SHRM_Research – Society for Human Resource Management
SHRM provides original research on emerging workplace issues and their implications for the HR profession and business leaders. – Alexandria, VA – http://www.shrm.org/Pages/default.aspx

@hrdotcom– HR.com dmcgrath
CEO of HR.com and mom of 5 – Toronto – http://www.hr.com

@thelance – Lance Hauden
Editor for SourceCon.com. Recovering HR/recruiting pro. Former Portland guy (Go Blazers!) and Wazzu alum (Go Cougs!). All about #SourceCon & #RIS12 – Seattle, WA – http://lancehaun.com/

@PHRSPHR – Nora Burns, SPHR
HR Pro (20+yrs!) Helping HR Professionals Prep for and Maintain PHR/SPHR Certification 140 Characters at a time. – Denver, CO – http://www.insightfulendeavors.com

@SHRMPress – SHRM Public Affairs
SHRM’s Public Affairs staff – Amy, Curtis, Ciara, Fred, Mary, Julie, Jenny, and Kate – Alexandria, VA – http://www.shrm.org

@hrworldtoday – HR World Today
HR World Today is a complete reference guide aimed at employers and employees; one-stop destination to catch the latest buss on Human Resources. Follow Twitter! – Worldwide – http://hrworldtoday.blogspot.com/

@HalogenSoftware – Halogen Software
Sharing and exchanging resources on HR, Performance and Talent Management. Tweets by Connie (^CC,) Melany (^MG), Maggie (^MP) & Vicki (^VF). – http://www.HalogenSoftware.com

@KurtKennedy – Kurt Kennedy
CEO/Kennedy Communications. I work with global companies to harness the power of an internal culture that’s aligned with their external customer promise. – Portland, OR; Burbank, CA – http://www.kennedyglobal.com/

@adowling – April Dowling
Wife, avid reader of anything that will hold my attention, perpetual student, geek, works in HR – Vestavia, AL – https://www.linkedin.com/in/aprildowling

@hrreview – HR Review
HR related news and analysis, blogs and much more. Towers Watson’s HR online publication of the year 2012 – London – http://www.hrreview.co.uk

@effortlesshr – HR Software
We provide HR software solutions for small business – Tucson, AZ – http://www.effortlesshr.com/

@Devoted2HR – Traci Deveau
Sales Director with Dovetail Software–20+ yrs experience in Human Resources, technology, and marketing. A true New Englander at heart–love all Boston teams! – Orlando, Fl – http://www.linkedin.com/pub/1/b13/161

@HRClubSyd – HR Club Sydney, Jessica Booth
This is a community for Human Resources Professionals in Sydney to network and learn from others in the field, also @JessicaBooth – Sydney, Australia – http://hrclubsyd.wordpress.com/

@Peoplemgt – People Management
All the latest in Hr news and analysis – United Kingdom – http://www.peoplemanagement.co.uk/pm/

@oldshep – David Shepherd
XpertHR content and platform director – employment law, HR good practice, benchmarking, pay, benefits, labour market, all views my own – Highbury, London, UK – http://www.xperthr.co.uk/

@hrwhisperer – Heather Vogel
HR/OD guru who rehabilitates organizations and nurtures talent…and yes I’m a chock full of calm, assertive energy. – Tampa Bay, FL – http://www.twovogels.com/

@SusanHeathfield – Susan Heathfield
HR expert, writer, consultant, cooking enthusiast, conservative. Love change, challenge, learning. Also, @aboutcomhr Notable, forward-thinking HR/blog: – Mid-Michigan – http://humanresources.about.com/

@dailyhrtips – dailyhrtips
Daily Human Resources Tips – New York City – http://www.dailyhrtips.com/

@CourageHR – Guy Ellis
HR professional who is passion about changing the way we see ourselves in HR and the rike we can do. UK; global; HR Business Partner; HR transformation – England – http://www.courageoushr.com/

@BenBaran – Ben Baran
Ph.D., SPHR | Researcher, author, consultant. Organizational behavior, human resources, strategy. Management prof at Northern Kentucky University. – Cleveland/Akron, Cincinnati – http://benbaran.com/

@hrlawyer – Diane Pfadenhauer
Employment Attorney, MBA Professor, Publisher, Author, Speaker, Blogger, and Solar Power Fan! – Northport, NY – http://www.strategichrlawyer.com/

@hrconnections – HR CLive
Helping employers and jobseekers find each other! Tweet jobs, tips, & employment news. For #socialrecruiting news follow @recruitsocial – UK – http://www.hrconnexionsjobs.co.uk/

@BillVick – Bill Vick
Warrior in the fight against Pulmonary Fibrosis. Former Executive Recruiter. Boomer advocate offering Career & Fitness tips. – USMC 2nd Force Recon alumni. – Plano, Texas – http://billvick.com/

@LearnSolMary – Mary Wilson
Career Coach, HR/OD Consultant, Trainer, Musician, Working to make world a better place. – Bethleham, PA – http://learningsolutionsblog.blogspot.com/

@SteveBoese – Steve Boese
HCM Product Strategy at Oracle. Host o the HR Happy Hour Show Thursdays 8PM ET, Talent Management, recruiting, workforce. Views are my own and not my employer’s – Rochester, NY – http://steveboese.squarespace.com/

@hrmagazine – HR Magazine
Breaking daily news, blogs, forums, research, new thinking, best practice and strategic information. Towers Watson’s HR publication of the year 2012 and 2010. – United Kingdom – http://www.hrmagazine.co.uk/

@HRConnector – HR Connector
Helping HR connect on Twitter and bringing you key HR news. – Global

@TribeHR -TribeHR
The easiest way to manage your human resources! Tweets from the TribeHR crew. – Waterloo, ON – http://tribehr.com/

@suemeisinger – Sue Meisinger
Columnist, speaker, former CEO of SHRM, passionate about the profession and HR professionals with a point of view. – Fairfax, VA & Cape Cod, MA

@theHRintrovert – Tim Gardner
Family, running, HR ideas, photographer, blogging all bring me energy. Solution oriented. Been in many sides of HR, including generalist and Org Effectiveness – Mariette, GA – http://www.thehrintrovert.com/

@TimSackett – Tim Sackett
Human Resource Pro, VP of HRU, Fistful of Talent Blogger; Dad of 3 boys and husband of Hall of Fame wise – Lansing, MI – http://www.timsackett.com/

@StarrConspiracy – The Starr Conspiracy
News, guidance, marketing advice and opinions about HR professionals, vendors, technology, media, services, and more. – Fort Worth, TX – http://thestarrconspiracy.com/

@CheckPointHR – CheckPoint HR
Trusted ally in web-based HR Management for small to mid-sized companies Transforming Human Resource Spend into a Strategic Corporate Investment since 2001. – NJ, NY, PA, CT, DE – http://www.checkpointhr.com/

@jjbuss – Jason Buss
VP of Recruiting Diversity | Social Networking | Marketing | Blogger | Social Media | Human Resources | HR | Recruiter – Minneapolis, MN – http://talenthq.com/

@HRCamp – Human Resource Camp
Human Resources Camp offers advice, tips, news and resources to HR staff or anyone looking to hire employees for today’s workforce. – Chicago, IL

@AllaboutHR – The Latest PR News
Breaking HR and Personnel News plus comment from the HR Industry – London, UK – http://www.ashdowngroup.com/news/category-hrnews

@HRHero -HR Hero
Twittered by Tony Kessler, Managing Editor/News & Employers Counsel Network. Employment law info for HR and biz pros from law firms in all 50 states, DC, Canada – Brentwood, Tennessee – http://www.hrhero.com/

@HRSpace – HR Space
Connecting the HR Community – Personnel Today’s social networking cite for HR folk – London –  http://www.personneltoday.com/hrspace/default.aspx

@HRBuoy – Chris Frede
HR Generalist and Recruiting Manager in a corporate environment. HR Blogger, Mom to a 100lb chocolate lab. Boat at Lake of the Ozarks with my husband and dog! – St. Louis – http://www.hrbuoy.com/

@sianharrington – Sian Harrington
Publisher and editor of HR magazine, columnist for The Grocer, 23 years of journalism experience. The views here are both professional and personal! – London – http://www.hrmagazine.co.uk/

@womenofhr – Women of HR
A community dedicated to the development of women in HR and Business. We’ve got your back. – http://womenofhr.com/

@davidpaulwoods – David Woods
Deputy editor of HR magazine, writing about all things work related…and my views are, of course, my own. – London – http://www.hrmagazine.co.uk/

@ThinkHRHotline – Think HR
We help employers save time and money by providing live expert guiance and trusted answers to solve challenging HR issues immediately. – National US HR Hotline Service – http://www.thinkhr.com/

@susanavello – Susan Avello
#SocialMedia Marketing, Training & Mgmt/Co-Founder #DiscoveringSocial for #jobseekers/#HR Blogger http:HRVirtualCafe.com/http:DiscoveringSocial.com – Chicagoland – http://about.me/susanavello

@AMAnet – American Management
American Management Association is the world leader in management development, advancing your skills to boost your business success. – New York, NY – http://www.amanet.org/

@LeadershipAdvisor – William Powell
Engineering atmosphere via leadership, culture & engagement. Belief that business can be a force for good. Purveyor of unbridled exuberance. – Helsinki – http://www.theleadershipadvisor.com/

@SAP_Jarret – Jarret Pazahanick
SAP HCM Consultant, SAP Mentor, Managing Partner EIC Experts, HR Expert Author, ASUG News & CloudAve Author, SCN Moderator & Blogger, Husband & Father – Houston http://www.eicexperts.com

@InFullBloomUS – Naomi Bloom
Leading independent voice/analyst/strategy consultant/thought leader in HR technology/HRO/talent management as Managing Partner at Bloom & Wallace – Southwest Florida – http://InFullBloom.US


Maricel Cabahug

About Maricel Cabahug

As Chief Design Officer, Maricel is responsible for SAP’s overall design strategy and product design. At the heart of everything she is does is her goal to improve people's lives by making work delightful. She and her organization are passionate about co-innovation with customers to realize greater business value through technology that works for people. Maricel graduated with a Bachelor of Science in Mathematics and Computer Science from the Ateneo De Manila University in Manila (Philippines). She has an MBA from Lake Forest Graduate School of Management (Illinois, USA), where she graduated with honors. She also completed the program for high performers at the Harvard Business School.

Top 52 #HumanResources Twitter Influencers

Jen Cohen Crompton

We are aimed at becoming an authority on business innovation and want to help you identify the top influencers so you can follow the latest trends, news and opinions of these influencers in the field of Human Resources.

We’ve already published some great lists of Twiter influencers in big data, cloud computing, analytics and enterprise mobility and we heard you wanted more. So, here is the list of Top 52 Human Resources Influencers on Twitter.

Note: Human Resources Twitter influencers were determined based on tweeted topics, influence as measured by Klout, number of followers, and number of tweets. Below are the “top” influencers at this time based on the combination of factors.

@hrbartender – Sharlyn Lauby
Workplace tips and advice served up in a friendly place. Corporate blog of @itmgroup by @sharlyn_lauby. Cheers! – South Florida –  http://www.hrbartender.com/

@lruettimann – Laurie Ruettimann
Human Resources. Social Media. Cat Lady. Pixie of the Apocalypse. – Raleigh, NC – http://thecynicalgirl.com/

@stelzner – Mark Stelzner
Leading HR consultant and strategic advisor. IA (@voiceofhr) and @jobangels founder. Determined runner. Traveling fool. – San Francisco, CA – ihttp://inflexionadvisors.com/

@SHRM_Research – Society for Human Resource Management
SHRM provides original research on emerging workplace issues and their implications for the HR profession and business leaders. – Alexandria, VA – http://www.shrm.org/Pages/default.aspx

@hrdotcom– HR.com dmcgrath
CEO of HR.com and mom of 5 – Toronto – http://www.hr.com

@thelance – Lance Hauden
Editor for SourceCon.com. Recovering HR/recruiting pro. Former Portland guy (Go Blazers!) and Wazzu alum (Go Cougs!). All about #SourceCon & #RIS12 – Seattle, WA – http://lancehaun.com/

@PHRSPHR – Nora Burns, SPHR
HR Pro (20+yrs!) Helping HR Professionals Prep for and Maintain PHR/SPHR Certification 140 Characters at a time. – Denver, CO – http://www.insightfulendeavors.com

@SHRMPress – SHRM Public Affairs
SHRM’s Public Affairs staff – Amy, Curtis, Ciara, Fred, Mary, Julie, Jenny, and Kate – Alexandria, VA – http://www.shrm.org

@hrworldtoday – HR World Today
HR World Today is a complete reference guide aimed at employers and employees; one-stop destination to catch the latest buss on Human Resources. Follow Twitter! – Worldwide – http://hrworldtoday.blogspot.com/

@HalogenSoftware – Halogen Software
Sharing and exchanging resources on HR, Performance and Talent Management. Tweets by Connie (^CC,) Melany (^MG), Maggie (^MP) & Vicki (^VF). – http://www.HalogenSoftware.com

@KurtKennedy – Kurt Kennedy
CEO/Kennedy Communications. I work with global companies to harness the power of an internal culture that’s aligned with their external customer promise. – Portland, OR; Burbank, CA – http://www.kennedyglobal.com/

@adowling – April Dowling
Wife, avid reader of anything that will hold my attention, perpetual student, geek, works in HR – Vestavia, AL – https://www.linkedin.com/in/aprildowling

@hrreview – HR Review
HR related news and analysis, blogs and much more. Towers Watson’s HR online publication of the year 2012 – London – http://www.hrreview.co.uk

@effortlesshr – HR Software
We provide HR software solutions for small business – Tucson, AZ – http://www.effortlesshr.com/

@Devoted2HR – Traci Deveau
Sales Director with Dovetail Software–20+ yrs experience in Human Resources, technology, and marketing. A true New Englander at heart–love all Boston teams! – Orlando, Fl – http://www.linkedin.com/pub/1/b13/161

@HRClubSyd – HR Club Sydney, Jessica Booth
This is a community for Human Resources Professionals in Sydney to network and learn from others in the field, also @JessicaBooth – Sydney, Australia – http://hrclubsyd.wordpress.com/

@Peoplemgt – People Management
All the latest in Hr news and analysis – United Kingdom – http://www.peoplemanagement.co.uk/pm/

@oldshep – David Shepherd
XpertHR content and platform director – employment law, HR good practice, benchmarking, pay, benefits, labour market, all views my own – Highbury, London, UK – http://www.xperthr.co.uk/

@hrwhisperer – Heather Vogel
HR/OD guru who rehabilitates organizations and nurtures talent…and yes I’m a chock full of calm, assertive energy. – Tampa Bay, FL – http://www.twovogels.com/

@SusanHeathfield – Susan Heathfield
HR expert, writer, consultant, cooking enthusiast, conservative. Love change, challenge, learning. Also, @aboutcomhr Notable, forward-thinking HR/blog: – Mid-Michigan – http://humanresources.about.com/

@dailyhrtips – dailyhrtips
Daily Human Resources Tips – New York City – http://www.dailyhrtips.com/

@CourageHR – Guy Ellis
HR professional who is passion about changing the way we see ourselves in HR and the rike we can do. UK; global; HR Business Partner; HR transformation – England – http://www.courageoushr.com/

@BenBaran – Ben Baran
Ph.D., SPHR | Researcher, author, consultant. Organizational behavior, human resources, strategy. Management prof at Northern Kentucky University. – Cleveland/Akron, Cincinnati – http://benbaran.com/

@hrlawyer – Diane Pfadenhauer
Employment Attorney, MBA Professor, Publisher, Author, Speaker, Blogger, and Solar Power Fan! – Northport, NY – http://www.strategichrlawyer.com/

@hrconnections – HR CLive
Helping employers and jobseekers find each other! Tweet jobs, tips, & employment news. For #socialrecruiting news follow @recruitsocial – UK – http://www.hrconnexionsjobs.co.uk/

@BillVick – Bill Vick
Warrior in the fight against Pulmonary Fibrosis. Former Executive Recruiter. Boomer advocate offering Career & Fitness tips. – USMC 2nd Force Recon alumni. – Plano, Texas – http://billvick.com/

@LearnSolMary – Mary Wilson
Career Coach, HR/OD Consultant, Trainer, Musician, Working to make world a better place. – Bethleham, PA – http://learningsolutionsblog.blogspot.com/

@SteveBoese – Steve Boese
HCM Product Strategy at Oracle. Host o the HR Happy Hour Show Thursdays 8PM ET, Talent Management, recruiting, workforce. Views are my own and not my employer’s – Rochester, NY – http://steveboese.squarespace.com/

@hrmagazine – HR Magazine
Breaking daily news, blogs, forums, research, new thinking, best practice and strategic information. Towers Watson’s HR publication of the year 2012 and 2010. – United Kingdom – http://www.hrmagazine.co.uk/

@HRConnector – HR Connector
Helping HR connect on Twitter and bringing you key HR news. – Global

@TribeHR -TribeHR
The easiest way to manage your human resources! Tweets from the TribeHR crew. – Waterloo, ON – http://tribehr.com/

@suemeisinger – Sue Meisinger
Columnist, speaker, former CEO of SHRM, passionate about the profession and HR professionals with a point of view. – Fairfax, VA & Cape Cod, MA

@theHRintrovert – Tim Gardner
Family, running, HR ideas, photographer, blogging all bring me energy. Solution oriented. Been in many sides of HR, including generalist and Org Effectiveness – Mariette, GA – http://www.thehrintrovert.com/

@TimSackett – Tim Sackett
Human Resource Pro, VP of HRU, Fistful of Talent Blogger; Dad of 3 boys and husband of Hall of Fame wise – Lansing, MI – http://www.timsackett.com/

@StarrConspiracy – The Starr Conspiracy
News, guidance, marketing advice and opinions about HR professionals, vendors, technology, media, services, and more. – Fort Worth, TX – http://thestarrconspiracy.com/

@CheckPointHR – CheckPoint HR
Trusted ally in web-based HR Management for small to mid-sized companies Transforming Human Resource Spend into a Strategic Corporate Investment since 2001. – NJ, NY, PA, CT, DE – http://www.checkpointhr.com/

@jjbuss – Jason Buss
VP of Recruiting Diversity | Social Networking | Marketing | Blogger | Social Media | Human Resources | HR | Recruiter – Minneapolis, MN – http://talenthq.com/

@HRCamp – Human Resource Camp
Human Resources Camp offers advice, tips, news and resources to HR staff or anyone looking to hire employees for today’s workforce. – Chicago, IL

@AllaboutHR – The Latest PR News
Breaking HR and Personnel News plus comment from the HR Industry – London, UK – http://www.ashdowngroup.com/news/category-hrnews

@HRHero -HR Hero
Twittered by Tony Kessler, Managing Editor/News & Employers Counsel Network. Employment law info for HR and biz pros from law firms in all 50 states, DC, Canada – Brentwood, Tennessee – http://www.hrhero.com/

@HRSpace – HR Space
Connecting the HR Community – Personnel Today’s social networking cite for HR folk – London –  http://www.personneltoday.com/hrspace/default.aspx

@HRBuoy – Chris Frede
HR Generalist and Recruiting Manager in a corporate environment. HR Blogger, Mom to a 100lb chocolate lab. Boat at Lake of the Ozarks with my husband and dog! – St. Louis – http://www.hrbuoy.com/

@sianharrington – Sian Harrington
Publisher and editor of HR magazine, columnist for The Grocer, 23 years of journalism experience. The views here are both professional and personal! – London – http://www.hrmagazine.co.uk/

@womenofhr – Women of HR
A community dedicated to the development of women in HR and Business. We’ve got your back. – http://womenofhr.com/

@davidpaulwoods – David Woods
Deputy editor of HR magazine, writing about all things work related…and my views are, of course, my own. – London – http://www.hrmagazine.co.uk/

@ThinkHRHotline – Think HR
We help employers save time and money by providing live expert guiance and trusted answers to solve challenging HR issues immediately. – National US HR Hotline Service – http://www.thinkhr.com/

@susanavello – Susan Avello
#SocialMedia Marketing, Training & Mgmt/Co-Founder #DiscoveringSocial for #jobseekers/#HR Blogger http:HRVirtualCafe.com/http:DiscoveringSocial.com – Chicagoland – http://about.me/susanavello

@AMAnet – American Management
American Management Association is the world leader in management development, advancing your skills to boost your business success. – New York, NY – http://www.amanet.org/

@LeadershipAdvisor – William Powell
Engineering atmosphere via leadership, culture & engagement. Belief that business can be a force for good. Purveyor of unbridled exuberance. – Helsinki – http://www.theleadershipadvisor.com/

@SAP_Jarret – Jarret Pazahanick
SAP HCM Consultant, SAP Mentor, Managing Partner EIC Experts, HR Expert Author, ASUG News & CloudAve Author, SCN Moderator & Blogger, Husband & Father – Houston http://www.eicexperts.com

@InFullBloomUS – Naomi Bloom
Leading independent voice/analyst/strategy consultant/thought leader in HR technology/HRO/talent management as Managing Partner at Bloom & Wallace – Southwest Florida – http://InFullBloom.US


Jennifer Horowitz

About Jennifer Horowitz

Jennifer Horowitz is a journalist with over 15 years of experience working in the technology, financial, hospitality, real estate, healthcare, manufacturing, not for profit, and retail sectors. She specializes in the field of analytics, offering management consulting serving global clients from midsize to large-scale organizations. Within the field of analytics, she helps higher-level organizations define their metrics strategies, create concepts, define problems, conduct analysis, problem solve, and execute.

Top 52 #HumanResources Twitter Influencers

Jen Cohen Crompton

We are aimed at becoming an authority on business innovation and want to help you identify the top influencers so you can follow the latest trends, news and opinions of these influencers in the field of Human Resources.

We’ve already published some great lists of Twiter influencers in big data, cloud computing, analytics and enterprise mobility and we heard you wanted more. So, here is the list of Top 52 Human Resources Influencers on Twitter.

Note: Human Resources Twitter influencers were determined based on tweeted topics, influence as measured by Klout, number of followers, and number of tweets. Below are the “top” influencers at this time based on the combination of factors.

@hrbartender – Sharlyn Lauby
Workplace tips and advice served up in a friendly place. Corporate blog of @itmgroup by @sharlyn_lauby. Cheers! – South Florida –  http://www.hrbartender.com/

@lruettimann – Laurie Ruettimann
Human Resources. Social Media. Cat Lady. Pixie of the Apocalypse. – Raleigh, NC – http://thecynicalgirl.com/

@stelzner – Mark Stelzner
Leading HR consultant and strategic advisor. IA (@voiceofhr) and @jobangels founder. Determined runner. Traveling fool. – San Francisco, CA – ihttp://inflexionadvisors.com/

@SHRM_Research – Society for Human Resource Management
SHRM provides original research on emerging workplace issues and their implications for the HR profession and business leaders. – Alexandria, VA – http://www.shrm.org/Pages/default.aspx

@hrdotcom– HR.com dmcgrath
CEO of HR.com and mom of 5 – Toronto – http://www.hr.com

@thelance – Lance Hauden
Editor for SourceCon.com. Recovering HR/recruiting pro. Former Portland guy (Go Blazers!) and Wazzu alum (Go Cougs!). All about #SourceCon & #RIS12 – Seattle, WA – http://lancehaun.com/

@PHRSPHR – Nora Burns, SPHR
HR Pro (20+yrs!) Helping HR Professionals Prep for and Maintain PHR/SPHR Certification 140 Characters at a time. – Denver, CO – http://www.insightfulendeavors.com

@SHRMPress – SHRM Public Affairs
SHRM’s Public Affairs staff – Amy, Curtis, Ciara, Fred, Mary, Julie, Jenny, and Kate – Alexandria, VA – http://www.shrm.org

@hrworldtoday – HR World Today
HR World Today is a complete reference guide aimed at employers and employees; one-stop destination to catch the latest buss on Human Resources. Follow Twitter! – Worldwide – http://hrworldtoday.blogspot.com/

@HalogenSoftware – Halogen Software
Sharing and exchanging resources on HR, Performance and Talent Management. Tweets by Connie (^CC,) Melany (^MG), Maggie (^MP) & Vicki (^VF). – http://www.HalogenSoftware.com

@KurtKennedy – Kurt Kennedy
CEO/Kennedy Communications. I work with global companies to harness the power of an internal culture that’s aligned with their external customer promise. – Portland, OR; Burbank, CA – http://www.kennedyglobal.com/

@adowling – April Dowling
Wife, avid reader of anything that will hold my attention, perpetual student, geek, works in HR – Vestavia, AL – https://www.linkedin.com/in/aprildowling

@hrreview – HR Review
HR related news and analysis, blogs and much more. Towers Watson’s HR online publication of the year 2012 – London – http://www.hrreview.co.uk

@effortlesshr – HR Software
We provide HR software solutions for small business – Tucson, AZ – http://www.effortlesshr.com/

@Devoted2HR – Traci Deveau
Sales Director with Dovetail Software–20+ yrs experience in Human Resources, technology, and marketing. A true New Englander at heart–love all Boston teams! – Orlando, Fl – http://www.linkedin.com/pub/1/b13/161

@HRClubSyd – HR Club Sydney, Jessica Booth
This is a community for Human Resources Professionals in Sydney to network and learn from others in the field, also @JessicaBooth – Sydney, Australia – http://hrclubsyd.wordpress.com/

@Peoplemgt – People Management
All the latest in Hr news and analysis – United Kingdom – http://www.peoplemanagement.co.uk/pm/

@oldshep – David Shepherd
XpertHR content and platform director – employment law, HR good practice, benchmarking, pay, benefits, labour market, all views my own – Highbury, London, UK – http://www.xperthr.co.uk/

@hrwhisperer – Heather Vogel
HR/OD guru who rehabilitates organizations and nurtures talent…and yes I’m a chock full of calm, assertive energy. – Tampa Bay, FL – http://www.twovogels.com/

@SusanHeathfield – Susan Heathfield
HR expert, writer, consultant, cooking enthusiast, conservative. Love change, challenge, learning. Also, @aboutcomhr Notable, forward-thinking HR/blog: – Mid-Michigan – http://humanresources.about.com/

@dailyhrtips – dailyhrtips
Daily Human Resources Tips – New York City – http://www.dailyhrtips.com/

@CourageHR – Guy Ellis
HR professional who is passion about changing the way we see ourselves in HR and the rike we can do. UK; global; HR Business Partner; HR transformation – England – http://www.courageoushr.com/

@BenBaran – Ben Baran
Ph.D., SPHR | Researcher, author, consultant. Organizational behavior, human resources, strategy. Management prof at Northern Kentucky University. – Cleveland/Akron, Cincinnati – http://benbaran.com/

@hrlawyer – Diane Pfadenhauer
Employment Attorney, MBA Professor, Publisher, Author, Speaker, Blogger, and Solar Power Fan! – Northport, NY – http://www.strategichrlawyer.com/

@hrconnections – HR CLive
Helping employers and jobseekers find each other! Tweet jobs, tips, & employment news. For #socialrecruiting news follow @recruitsocial – UK – http://www.hrconnexionsjobs.co.uk/

@BillVick – Bill Vick
Warrior in the fight against Pulmonary Fibrosis. Former Executive Recruiter. Boomer advocate offering Career & Fitness tips. – USMC 2nd Force Recon alumni. – Plano, Texas – http://billvick.com/

@LearnSolMary – Mary Wilson
Career Coach, HR/OD Consultant, Trainer, Musician, Working to make world a better place. – Bethleham, PA – http://learningsolutionsblog.blogspot.com/

@SteveBoese – Steve Boese
HCM Product Strategy at Oracle. Host o the HR Happy Hour Show Thursdays 8PM ET, Talent Management, recruiting, workforce. Views are my own and not my employer’s – Rochester, NY – http://steveboese.squarespace.com/

@hrmagazine – HR Magazine
Breaking daily news, blogs, forums, research, new thinking, best practice and strategic information. Towers Watson’s HR publication of the year 2012 and 2010. – United Kingdom – http://www.hrmagazine.co.uk/

@HRConnector – HR Connector
Helping HR connect on Twitter and bringing you key HR news. – Global

@TribeHR -TribeHR
The easiest way to manage your human resources! Tweets from the TribeHR crew. – Waterloo, ON – http://tribehr.com/

@suemeisinger – Sue Meisinger
Columnist, speaker, former CEO of SHRM, passionate about the profession and HR professionals with a point of view. – Fairfax, VA & Cape Cod, MA

@theHRintrovert – Tim Gardner
Family, running, HR ideas, photographer, blogging all bring me energy. Solution oriented. Been in many sides of HR, including generalist and Org Effectiveness – Mariette, GA – http://www.thehrintrovert.com/

@TimSackett – Tim Sackett
Human Resource Pro, VP of HRU, Fistful of Talent Blogger; Dad of 3 boys and husband of Hall of Fame wise – Lansing, MI – http://www.timsackett.com/

@StarrConspiracy – The Starr Conspiracy
News, guidance, marketing advice and opinions about HR professionals, vendors, technology, media, services, and more. – Fort Worth, TX – http://thestarrconspiracy.com/

@CheckPointHR – CheckPoint HR
Trusted ally in web-based HR Management for small to mid-sized companies Transforming Human Resource Spend into a Strategic Corporate Investment since 2001. – NJ, NY, PA, CT, DE – http://www.checkpointhr.com/

@jjbuss – Jason Buss
VP of Recruiting Diversity | Social Networking | Marketing | Blogger | Social Media | Human Resources | HR | Recruiter – Minneapolis, MN – http://talenthq.com/

@HRCamp – Human Resource Camp
Human Resources Camp offers advice, tips, news and resources to HR staff or anyone looking to hire employees for today’s workforce. – Chicago, IL

@AllaboutHR – The Latest PR News
Breaking HR and Personnel News plus comment from the HR Industry – London, UK – http://www.ashdowngroup.com/news/category-hrnews

@HRHero -HR Hero
Twittered by Tony Kessler, Managing Editor/News & Employers Counsel Network. Employment law info for HR and biz pros from law firms in all 50 states, DC, Canada – Brentwood, Tennessee – http://www.hrhero.com/

@HRSpace – HR Space
Connecting the HR Community – Personnel Today’s social networking cite for HR folk – London –  http://www.personneltoday.com/hrspace/default.aspx

@HRBuoy – Chris Frede
HR Generalist and Recruiting Manager in a corporate environment. HR Blogger, Mom to a 100lb chocolate lab. Boat at Lake of the Ozarks with my husband and dog! – St. Louis – http://www.hrbuoy.com/

@sianharrington – Sian Harrington
Publisher and editor of HR magazine, columnist for The Grocer, 23 years of journalism experience. The views here are both professional and personal! – London – http://www.hrmagazine.co.uk/

@womenofhr – Women of HR
A community dedicated to the development of women in HR and Business. We’ve got your back. – http://womenofhr.com/

@davidpaulwoods – David Woods
Deputy editor of HR magazine, writing about all things work related…and my views are, of course, my own. – London – http://www.hrmagazine.co.uk/

@ThinkHRHotline – Think HR
We help employers save time and money by providing live expert guiance and trusted answers to solve challenging HR issues immediately. – National US HR Hotline Service – http://www.thinkhr.com/

@susanavello – Susan Avello
#SocialMedia Marketing, Training & Mgmt/Co-Founder #DiscoveringSocial for #jobseekers/#HR Blogger http:HRVirtualCafe.com/http:DiscoveringSocial.com – Chicagoland – http://about.me/susanavello

@AMAnet – American Management
American Management Association is the world leader in management development, advancing your skills to boost your business success. – New York, NY – http://www.amanet.org/

@LeadershipAdvisor – William Powell
Engineering atmosphere via leadership, culture & engagement. Belief that business can be a force for good. Purveyor of unbridled exuberance. – Helsinki – http://www.theleadershipadvisor.com/

@SAP_Jarret – Jarret Pazahanick
SAP HCM Consultant, SAP Mentor, Managing Partner EIC Experts, HR Expert Author, ASUG News & CloudAve Author, SCN Moderator & Blogger, Husband & Father – Houston http://www.eicexperts.com

@InFullBloomUS – Naomi Bloom
Leading independent voice/analyst/strategy consultant/thought leader in HR technology/HRO/talent management as Managing Partner at Bloom & Wallace – Southwest Florida – http://InFullBloom.US


David Cruickshank

About David Cruickshank

David Cruickshank is senior director for strategy and operations for the SAP Co-Innovation Lab. He leads the lab's efforts in Silicon Valley to enable ecosystem-driven co-innovation between SAP, its partners, and customers. Additionally, he manages all operational aspects necessary to run a multimillion-dollar data center to provision private cloud infrastructures to deliver productive SAP landscapes consumed by co-innovation projects seeking a faster track to market for commercially successful innovations.

Top 52 #HumanResources Twitter Influencers

Jen Cohen Crompton

We are aimed at becoming an authority on business innovation and want to help you identify the top influencers so you can follow the latest trends, news and opinions of these influencers in the field of Human Resources.

We’ve already published some great lists of Twiter influencers in big data, cloud computing, analytics and enterprise mobility and we heard you wanted more. So, here is the list of Top 52 Human Resources Influencers on Twitter.

Note: Human Resources Twitter influencers were determined based on tweeted topics, influence as measured by Klout, number of followers, and number of tweets. Below are the “top” influencers at this time based on the combination of factors.

@hrbartender – Sharlyn Lauby
Workplace tips and advice served up in a friendly place. Corporate blog of @itmgroup by @sharlyn_lauby. Cheers! – South Florida –  http://www.hrbartender.com/

@lruettimann – Laurie Ruettimann
Human Resources. Social Media. Cat Lady. Pixie of the Apocalypse. – Raleigh, NC – http://thecynicalgirl.com/

@stelzner – Mark Stelzner
Leading HR consultant and strategic advisor. IA (@voiceofhr) and @jobangels founder. Determined runner. Traveling fool. – San Francisco, CA – ihttp://inflexionadvisors.com/

@SHRM_Research – Society for Human Resource Management
SHRM provides original research on emerging workplace issues and their implications for the HR profession and business leaders. – Alexandria, VA – http://www.shrm.org/Pages/default.aspx

@hrdotcom– HR.com dmcgrath
CEO of HR.com and mom of 5 – Toronto – http://www.hr.com

@thelance – Lance Hauden
Editor for SourceCon.com. Recovering HR/recruiting pro. Former Portland guy (Go Blazers!) and Wazzu alum (Go Cougs!). All about #SourceCon & #RIS12 – Seattle, WA – http://lancehaun.com/

@PHRSPHR – Nora Burns, SPHR
HR Pro (20+yrs!) Helping HR Professionals Prep for and Maintain PHR/SPHR Certification 140 Characters at a time. – Denver, CO – http://www.insightfulendeavors.com

@SHRMPress – SHRM Public Affairs
SHRM’s Public Affairs staff – Amy, Curtis, Ciara, Fred, Mary, Julie, Jenny, and Kate – Alexandria, VA – http://www.shrm.org

@hrworldtoday – HR World Today
HR World Today is a complete reference guide aimed at employers and employees; one-stop destination to catch the latest buss on Human Resources. Follow Twitter! – Worldwide – http://hrworldtoday.blogspot.com/

@HalogenSoftware – Halogen Software
Sharing and exchanging resources on HR, Performance and Talent Management. Tweets by Connie (^CC,) Melany (^MG), Maggie (^MP) & Vicki (^VF). – http://www.HalogenSoftware.com

@KurtKennedy – Kurt Kennedy
CEO/Kennedy Communications. I work with global companies to harness the power of an internal culture that’s aligned with their external customer promise. – Portland, OR; Burbank, CA – http://www.kennedyglobal.com/

@adowling – April Dowling
Wife, avid reader of anything that will hold my attention, perpetual student, geek, works in HR – Vestavia, AL – https://www.linkedin.com/in/aprildowling

@hrreview – HR Review
HR related news and analysis, blogs and much more. Towers Watson’s HR online publication of the year 2012 – London – http://www.hrreview.co.uk

@effortlesshr – HR Software
We provide HR software solutions for small business – Tucson, AZ – http://www.effortlesshr.com/

@Devoted2HR – Traci Deveau
Sales Director with Dovetail Software–20+ yrs experience in Human Resources, technology, and marketing. A true New Englander at heart–love all Boston teams! – Orlando, Fl – http://www.linkedin.com/pub/1/b13/161

@HRClubSyd – HR Club Sydney, Jessica Booth
This is a community for Human Resources Professionals in Sydney to network and learn from others in the field, also @JessicaBooth – Sydney, Australia – http://hrclubsyd.wordpress.com/

@Peoplemgt – People Management
All the latest in Hr news and analysis – United Kingdom – http://www.peoplemanagement.co.uk/pm/

@oldshep – David Shepherd
XpertHR content and platform director – employment law, HR good practice, benchmarking, pay, benefits, labour market, all views my own – Highbury, London, UK – http://www.xperthr.co.uk/

@hrwhisperer – Heather Vogel
HR/OD guru who rehabilitates organizations and nurtures talent…and yes I’m a chock full of calm, assertive energy. – Tampa Bay, FL – http://www.twovogels.com/

@SusanHeathfield – Susan Heathfield
HR expert, writer, consultant, cooking enthusiast, conservative. Love change, challenge, learning. Also, @aboutcomhr Notable, forward-thinking HR/blog: – Mid-Michigan – http://humanresources.about.com/

@dailyhrtips – dailyhrtips
Daily Human Resources Tips – New York City – http://www.dailyhrtips.com/

@CourageHR – Guy Ellis
HR professional who is passion about changing the way we see ourselves in HR and the rike we can do. UK; global; HR Business Partner; HR transformation – England – http://www.courageoushr.com/

@BenBaran – Ben Baran
Ph.D., SPHR | Researcher, author, consultant. Organizational behavior, human resources, strategy. Management prof at Northern Kentucky University. – Cleveland/Akron, Cincinnati – http://benbaran.com/

@hrlawyer – Diane Pfadenhauer
Employment Attorney, MBA Professor, Publisher, Author, Speaker, Blogger, and Solar Power Fan! – Northport, NY – http://www.strategichrlawyer.com/

@hrconnections – HR CLive
Helping employers and jobseekers find each other! Tweet jobs, tips, & employment news. For #socialrecruiting news follow @recruitsocial – UK – http://www.hrconnexionsjobs.co.uk/

@BillVick – Bill Vick
Warrior in the fight against Pulmonary Fibrosis. Former Executive Recruiter. Boomer advocate offering Career & Fitness tips. – USMC 2nd Force Recon alumni. – Plano, Texas – http://billvick.com/

@LearnSolMary – Mary Wilson
Career Coach, HR/OD Consultant, Trainer, Musician, Working to make world a better place. – Bethleham, PA – http://learningsolutionsblog.blogspot.com/

@SteveBoese – Steve Boese
HCM Product Strategy at Oracle. Host o the HR Happy Hour Show Thursdays 8PM ET, Talent Management, recruiting, workforce. Views are my own and not my employer’s – Rochester, NY – http://steveboese.squarespace.com/

@hrmagazine – HR Magazine
Breaking daily news, blogs, forums, research, new thinking, best practice and strategic information. Towers Watson’s HR publication of the year 2012 and 2010. – United Kingdom – http://www.hrmagazine.co.uk/

@HRConnector – HR Connector
Helping HR connect on Twitter and bringing you key HR news. – Global

@TribeHR -TribeHR
The easiest way to manage your human resources! Tweets from the TribeHR crew. – Waterloo, ON – http://tribehr.com/

@suemeisinger – Sue Meisinger
Columnist, speaker, former CEO of SHRM, passionate about the profession and HR professionals with a point of view. – Fairfax, VA & Cape Cod, MA

@theHRintrovert – Tim Gardner
Family, running, HR ideas, photographer, blogging all bring me energy. Solution oriented. Been in many sides of HR, including generalist and Org Effectiveness – Mariette, GA – http://www.thehrintrovert.com/

@TimSackett – Tim Sackett
Human Resource Pro, VP of HRU, Fistful of Talent Blogger; Dad of 3 boys and husband of Hall of Fame wise – Lansing, MI – http://www.timsackett.com/

@StarrConspiracy – The Starr Conspiracy
News, guidance, marketing advice and opinions about HR professionals, vendors, technology, media, services, and more. – Fort Worth, TX – http://thestarrconspiracy.com/

@CheckPointHR – CheckPoint HR
Trusted ally in web-based HR Management for small to mid-sized companies Transforming Human Resource Spend into a Strategic Corporate Investment since 2001. – NJ, NY, PA, CT, DE – http://www.checkpointhr.com/

@jjbuss – Jason Buss
VP of Recruiting Diversity | Social Networking | Marketing | Blogger | Social Media | Human Resources | HR | Recruiter – Minneapolis, MN – http://talenthq.com/

@HRCamp – Human Resource Camp
Human Resources Camp offers advice, tips, news and resources to HR staff or anyone looking to hire employees for today’s workforce. – Chicago, IL

@AllaboutHR – The Latest PR News
Breaking HR and Personnel News plus comment from the HR Industry – London, UK – http://www.ashdowngroup.com/news/category-hrnews

@HRHero -HR Hero
Twittered by Tony Kessler, Managing Editor/News & Employers Counsel Network. Employment law info for HR and biz pros from law firms in all 50 states, DC, Canada – Brentwood, Tennessee – http://www.hrhero.com/

@HRSpace – HR Space
Connecting the HR Community – Personnel Today’s social networking cite for HR folk – London –  http://www.personneltoday.com/hrspace/default.aspx

@HRBuoy – Chris Frede
HR Generalist and Recruiting Manager in a corporate environment. HR Blogger, Mom to a 100lb chocolate lab. Boat at Lake of the Ozarks with my husband and dog! – St. Louis – http://www.hrbuoy.com/

@sianharrington – Sian Harrington
Publisher and editor of HR magazine, columnist for The Grocer, 23 years of journalism experience. The views here are both professional and personal! – London – http://www.hrmagazine.co.uk/

@womenofhr – Women of HR
A community dedicated to the development of women in HR and Business. We’ve got your back. – http://womenofhr.com/

@davidpaulwoods – David Woods
Deputy editor of HR magazine, writing about all things work related…and my views are, of course, my own. – London – http://www.hrmagazine.co.uk/

@ThinkHRHotline – Think HR
We help employers save time and money by providing live expert guiance and trusted answers to solve challenging HR issues immediately. – National US HR Hotline Service – http://www.thinkhr.com/

@susanavello – Susan Avello
#SocialMedia Marketing, Training & Mgmt/Co-Founder #DiscoveringSocial for #jobseekers/#HR Blogger http:HRVirtualCafe.com/http:DiscoveringSocial.com – Chicagoland – http://about.me/susanavello

@AMAnet – American Management
American Management Association is the world leader in management development, advancing your skills to boost your business success. – New York, NY – http://www.amanet.org/

@LeadershipAdvisor – William Powell
Engineering atmosphere via leadership, culture & engagement. Belief that business can be a force for good. Purveyor of unbridled exuberance. – Helsinki – http://www.theleadershipadvisor.com/

@SAP_Jarret – Jarret Pazahanick
SAP HCM Consultant, SAP Mentor, Managing Partner EIC Experts, HR Expert Author, ASUG News & CloudAve Author, SCN Moderator & Blogger, Husband & Father – Houston http://www.eicexperts.com

@InFullBloomUS – Naomi Bloom
Leading independent voice/analyst/strategy consultant/thought leader in HR technology/HRO/talent management as Managing Partner at Bloom & Wallace – Southwest Florida – http://InFullBloom.US


Mashhour Bedaiwi

About Mashhour Bedaiwi

Mashhour Bedaiwi is a Senior HR Technologist at SAP, focused on connecting people to their organization’s purpose through industry-leading solutions.

Top 52 #HumanResources Twitter Influencers

Jen Cohen Crompton

We are aimed at becoming an authority on business innovation and want to help you identify the top influencers so you can follow the latest trends, news and opinions of these influencers in the field of Human Resources.

We’ve already published some great lists of Twiter influencers in big data, cloud computing, analytics and enterprise mobility and we heard you wanted more. So, here is the list of Top 52 Human Resources Influencers on Twitter.

Note: Human Resources Twitter influencers were determined based on tweeted topics, influence as measured by Klout, number of followers, and number of tweets. Below are the “top” influencers at this time based on the combination of factors.

@hrbartender – Sharlyn Lauby
Workplace tips and advice served up in a friendly place. Corporate blog of @itmgroup by @sharlyn_lauby. Cheers! – South Florida –  http://www.hrbartender.com/

@lruettimann – Laurie Ruettimann
Human Resources. Social Media. Cat Lady. Pixie of the Apocalypse. – Raleigh, NC – http://thecynicalgirl.com/

@stelzner – Mark Stelzner
Leading HR consultant and strategic advisor. IA (@voiceofhr) and @jobangels founder. Determined runner. Traveling fool. – San Francisco, CA – ihttp://inflexionadvisors.com/

@SHRM_Research – Society for Human Resource Management
SHRM provides original research on emerging workplace issues and their implications for the HR profession and business leaders. – Alexandria, VA – http://www.shrm.org/Pages/default.aspx

@hrdotcom– HR.com dmcgrath
CEO of HR.com and mom of 5 – Toronto – http://www.hr.com

@thelance – Lance Hauden
Editor for SourceCon.com. Recovering HR/recruiting pro. Former Portland guy (Go Blazers!) and Wazzu alum (Go Cougs!). All about #SourceCon & #RIS12 – Seattle, WA – http://lancehaun.com/

@PHRSPHR – Nora Burns, SPHR
HR Pro (20+yrs!) Helping HR Professionals Prep for and Maintain PHR/SPHR Certification 140 Characters at a time. – Denver, CO – http://www.insightfulendeavors.com

@SHRMPress – SHRM Public Affairs
SHRM’s Public Affairs staff – Amy, Curtis, Ciara, Fred, Mary, Julie, Jenny, and Kate – Alexandria, VA – http://www.shrm.org

@hrworldtoday – HR World Today
HR World Today is a complete reference guide aimed at employers and employees; one-stop destination to catch the latest buss on Human Resources. Follow Twitter! – Worldwide – http://hrworldtoday.blogspot.com/

@HalogenSoftware – Halogen Software
Sharing and exchanging resources on HR, Performance and Talent Management. Tweets by Connie (^CC,) Melany (^MG), Maggie (^MP) & Vicki (^VF). – http://www.HalogenSoftware.com

@KurtKennedy – Kurt Kennedy
CEO/Kennedy Communications. I work with global companies to harness the power of an internal culture that’s aligned with their external customer promise. – Portland, OR; Burbank, CA – http://www.kennedyglobal.com/

@adowling – April Dowling
Wife, avid reader of anything that will hold my attention, perpetual student, geek, works in HR – Vestavia, AL – https://www.linkedin.com/in/aprildowling

@hrreview – HR Review
HR related news and analysis, blogs and much more. Towers Watson’s HR online publication of the year 2012 – London – http://www.hrreview.co.uk

@effortlesshr – HR Software
We provide HR software solutions for small business – Tucson, AZ – http://www.effortlesshr.com/

@Devoted2HR – Traci Deveau
Sales Director with Dovetail Software–20+ yrs experience in Human Resources, technology, and marketing. A true New Englander at heart–love all Boston teams! – Orlando, Fl – http://www.linkedin.com/pub/1/b13/161

@HRClubSyd – HR Club Sydney, Jessica Booth
This is a community for Human Resources Professionals in Sydney to network and learn from others in the field, also @JessicaBooth – Sydney, Australia – http://hrclubsyd.wordpress.com/

@Peoplemgt – People Management
All the latest in Hr news and analysis – United Kingdom – http://www.peoplemanagement.co.uk/pm/

@oldshep – David Shepherd
XpertHR content and platform director – employment law, HR good practice, benchmarking, pay, benefits, labour market, all views my own – Highbury, London, UK – http://www.xperthr.co.uk/

@hrwhisperer – Heather Vogel
HR/OD guru who rehabilitates organizations and nurtures talent…and yes I’m a chock full of calm, assertive energy. – Tampa Bay, FL – http://www.twovogels.com/

@SusanHeathfield – Susan Heathfield
HR expert, writer, consultant, cooking enthusiast, conservative. Love change, challenge, learning. Also, @aboutcomhr Notable, forward-thinking HR/blog: – Mid-Michigan – http://humanresources.about.com/

@dailyhrtips – dailyhrtips
Daily Human Resources Tips – New York City – http://www.dailyhrtips.com/

@CourageHR – Guy Ellis
HR professional who is passion about changing the way we see ourselves in HR and the rike we can do. UK; global; HR Business Partner; HR transformation – England – http://www.courageoushr.com/

@BenBaran – Ben Baran
Ph.D., SPHR | Researcher, author, consultant. Organizational behavior, human resources, strategy. Management prof at Northern Kentucky University. – Cleveland/Akron, Cincinnati – http://benbaran.com/

@hrlawyer – Diane Pfadenhauer
Employment Attorney, MBA Professor, Publisher, Author, Speaker, Blogger, and Solar Power Fan! – Northport, NY – http://www.strategichrlawyer.com/

@hrconnections – HR CLive
Helping employers and jobseekers find each other! Tweet jobs, tips, & employment news. For #socialrecruiting news follow @recruitsocial – UK – http://www.hrconnexionsjobs.co.uk/

@BillVick – Bill Vick
Warrior in the fight against Pulmonary Fibrosis. Former Executive Recruiter. Boomer advocate offering Career & Fitness tips. – USMC 2nd Force Recon alumni. – Plano, Texas – http://billvick.com/

@LearnSolMary – Mary Wilson
Career Coach, HR/OD Consultant, Trainer, Musician, Working to make world a better place. – Bethleham, PA – http://learningsolutionsblog.blogspot.com/

@SteveBoese – Steve Boese
HCM Product Strategy at Oracle. Host o the HR Happy Hour Show Thursdays 8PM ET, Talent Management, recruiting, workforce. Views are my own and not my employer’s – Rochester, NY – http://steveboese.squarespace.com/

@hrmagazine – HR Magazine
Breaking daily news, blogs, forums, research, new thinking, best practice and strategic information. Towers Watson’s HR publication of the year 2012 and 2010. – United Kingdom – http://www.hrmagazine.co.uk/

@HRConnector – HR Connector
Helping HR connect on Twitter and bringing you key HR news. – Global

@TribeHR -TribeHR
The easiest way to manage your human resources! Tweets from the TribeHR crew. – Waterloo, ON – http://tribehr.com/

@suemeisinger – Sue Meisinger
Columnist, speaker, former CEO of SHRM, passionate about the profession and HR professionals with a point of view. – Fairfax, VA & Cape Cod, MA

@theHRintrovert – Tim Gardner
Family, running, HR ideas, photographer, blogging all bring me energy. Solution oriented. Been in many sides of HR, including generalist and Org Effectiveness – Mariette, GA – http://www.thehrintrovert.com/

@TimSackett – Tim Sackett
Human Resource Pro, VP of HRU, Fistful of Talent Blogger; Dad of 3 boys and husband of Hall of Fame wise – Lansing, MI – http://www.timsackett.com/

@StarrConspiracy – The Starr Conspiracy
News, guidance, marketing advice and opinions about HR professionals, vendors, technology, media, services, and more. – Fort Worth, TX – http://thestarrconspiracy.com/

@CheckPointHR – CheckPoint HR
Trusted ally in web-based HR Management for small to mid-sized companies Transforming Human Resource Spend into a Strategic Corporate Investment since 2001. – NJ, NY, PA, CT, DE – http://www.checkpointhr.com/

@jjbuss – Jason Buss
VP of Recruiting Diversity | Social Networking | Marketing | Blogger | Social Media | Human Resources | HR | Recruiter – Minneapolis, MN – http://talenthq.com/

@HRCamp – Human Resource Camp
Human Resources Camp offers advice, tips, news and resources to HR staff or anyone looking to hire employees for today’s workforce. – Chicago, IL

@AllaboutHR – The Latest PR News
Breaking HR and Personnel News plus comment from the HR Industry – London, UK – http://www.ashdowngroup.com/news/category-hrnews

@HRHero -HR Hero
Twittered by Tony Kessler, Managing Editor/News & Employers Counsel Network. Employment law info for HR and biz pros from law firms in all 50 states, DC, Canada – Brentwood, Tennessee – http://www.hrhero.com/

@HRSpace – HR Space
Connecting the HR Community – Personnel Today’s social networking cite for HR folk – London –  http://www.personneltoday.com/hrspace/default.aspx

@HRBuoy – Chris Frede
HR Generalist and Recruiting Manager in a corporate environment. HR Blogger, Mom to a 100lb chocolate lab. Boat at Lake of the Ozarks with my husband and dog! – St. Louis – http://www.hrbuoy.com/

@sianharrington – Sian Harrington
Publisher and editor of HR magazine, columnist for The Grocer, 23 years of journalism experience. The views here are both professional and personal! – London – http://www.hrmagazine.co.uk/

@womenofhr – Women of HR
A community dedicated to the development of women in HR and Business. We’ve got your back. – http://womenofhr.com/

@davidpaulwoods – David Woods
Deputy editor of HR magazine, writing about all things work related…and my views are, of course, my own. – London – http://www.hrmagazine.co.uk/

@ThinkHRHotline – Think HR
We help employers save time and money by providing live expert guiance and trusted answers to solve challenging HR issues immediately. – National US HR Hotline Service – http://www.thinkhr.com/

@susanavello – Susan Avello
#SocialMedia Marketing, Training & Mgmt/Co-Founder #DiscoveringSocial for #jobseekers/#HR Blogger http:HRVirtualCafe.com/http:DiscoveringSocial.com – Chicagoland – http://about.me/susanavello

@AMAnet – American Management
American Management Association is the world leader in management development, advancing your skills to boost your business success. – New York, NY – http://www.amanet.org/

@LeadershipAdvisor – William Powell
Engineering atmosphere via leadership, culture & engagement. Belief that business can be a force for good. Purveyor of unbridled exuberance. – Helsinki – http://www.theleadershipadvisor.com/

@SAP_Jarret – Jarret Pazahanick
SAP HCM Consultant, SAP Mentor, Managing Partner EIC Experts, HR Expert Author, ASUG News & CloudAve Author, SCN Moderator & Blogger, Husband & Father – Houston http://www.eicexperts.com

@InFullBloomUS – Naomi Bloom
Leading independent voice/analyst/strategy consultant/thought leader in HR technology/HRO/talent management as Managing Partner at Bloom & Wallace – Southwest Florida – http://InFullBloom.US


Peter Klee

About Peter Klee

Peter Klee has 23 years of professional IT experience and 10 years in enterprise architecture. He joined SAP in 2011 and works in SAP Digital Business Services as Chief Service Architect. Peter’s current focus is developing and delivering strategic roadmap services, helping customers to transition towards modern digital enterprise architectures.

Top 52 #HumanResources Twitter Influencers

Jen Cohen Crompton

We are aimed at becoming an authority on business innovation and want to help you identify the top influencers so you can follow the latest trends, news and opinions of these influencers in the field of Human Resources.

We’ve already published some great lists of Twiter influencers in big data, cloud computing, analytics and enterprise mobility and we heard you wanted more. So, here is the list of Top 52 Human Resources Influencers on Twitter.

Note: Human Resources Twitter influencers were determined based on tweeted topics, influence as measured by Klout, number of followers, and number of tweets. Below are the “top” influencers at this time based on the combination of factors.

@hrbartender – Sharlyn Lauby
Workplace tips and advice served up in a friendly place. Corporate blog of @itmgroup by @sharlyn_lauby. Cheers! – South Florida –  http://www.hrbartender.com/

@lruettimann – Laurie Ruettimann
Human Resources. Social Media. Cat Lady. Pixie of the Apocalypse. – Raleigh, NC – http://thecynicalgirl.com/

@stelzner – Mark Stelzner
Leading HR consultant and strategic advisor. IA (@voiceofhr) and @jobangels founder. Determined runner. Traveling fool. – San Francisco, CA – ihttp://inflexionadvisors.com/

@SHRM_Research – Society for Human Resource Management
SHRM provides original research on emerging workplace issues and their implications for the HR profession and business leaders. – Alexandria, VA – http://www.shrm.org/Pages/default.aspx

@hrdotcom– HR.com dmcgrath
CEO of HR.com and mom of 5 – Toronto – http://www.hr.com

@thelance – Lance Hauden
Editor for SourceCon.com. Recovering HR/recruiting pro. Former Portland guy (Go Blazers!) and Wazzu alum (Go Cougs!). All about #SourceCon & #RIS12 – Seattle, WA – http://lancehaun.com/

@PHRSPHR – Nora Burns, SPHR
HR Pro (20+yrs!) Helping HR Professionals Prep for and Maintain PHR/SPHR Certification 140 Characters at a time. – Denver, CO – http://www.insightfulendeavors.com

@SHRMPress – SHRM Public Affairs
SHRM’s Public Affairs staff – Amy, Curtis, Ciara, Fred, Mary, Julie, Jenny, and Kate – Alexandria, VA – http://www.shrm.org

@hrworldtoday – HR World Today
HR World Today is a complete reference guide aimed at employers and employees; one-stop destination to catch the latest buss on Human Resources. Follow Twitter! – Worldwide – http://hrworldtoday.blogspot.com/

@HalogenSoftware – Halogen Software
Sharing and exchanging resources on HR, Performance and Talent Management. Tweets by Connie (^CC,) Melany (^MG), Maggie (^MP) & Vicki (^VF). – http://www.HalogenSoftware.com

@KurtKennedy – Kurt Kennedy
CEO/Kennedy Communications. I work with global companies to harness the power of an internal culture that’s aligned with their external customer promise. – Portland, OR; Burbank, CA – http://www.kennedyglobal.com/

@adowling – April Dowling
Wife, avid reader of anything that will hold my attention, perpetual student, geek, works in HR – Vestavia, AL – https://www.linkedin.com/in/aprildowling

@hrreview – HR Review
HR related news and analysis, blogs and much more. Towers Watson’s HR online publication of the year 2012 – London – http://www.hrreview.co.uk

@effortlesshr – HR Software
We provide HR software solutions for small business – Tucson, AZ – http://www.effortlesshr.com/

@Devoted2HR – Traci Deveau
Sales Director with Dovetail Software–20+ yrs experience in Human Resources, technology, and marketing. A true New Englander at heart–love all Boston teams! – Orlando, Fl – http://www.linkedin.com/pub/1/b13/161

@HRClubSyd – HR Club Sydney, Jessica Booth
This is a community for Human Resources Professionals in Sydney to network and learn from others in the field, also @JessicaBooth – Sydney, Australia – http://hrclubsyd.wordpress.com/

@Peoplemgt – People Management
All the latest in Hr news and analysis – United Kingdom – http://www.peoplemanagement.co.uk/pm/

@oldshep – David Shepherd
XpertHR content and platform director – employment law, HR good practice, benchmarking, pay, benefits, labour market, all views my own – Highbury, London, UK – http://www.xperthr.co.uk/

@hrwhisperer – Heather Vogel
HR/OD guru who rehabilitates organizations and nurtures talent…and yes I’m a chock full of calm, assertive energy. – Tampa Bay, FL – http://www.twovogels.com/

@SusanHeathfield – Susan Heathfield
HR expert, writer, consultant, cooking enthusiast, conservative. Love change, challenge, learning. Also, @aboutcomhr Notable, forward-thinking HR/blog: – Mid-Michigan – http://humanresources.about.com/

@dailyhrtips – dailyhrtips
Daily Human Resources Tips – New York City – http://www.dailyhrtips.com/

@CourageHR – Guy Ellis
HR professional who is passion about changing the way we see ourselves in HR and the rike we can do. UK; global; HR Business Partner; HR transformation – England – http://www.courageoushr.com/

@BenBaran – Ben Baran
Ph.D., SPHR | Researcher, author, consultant. Organizational behavior, human resources, strategy. Management prof at Northern Kentucky University. – Cleveland/Akron, Cincinnati – http://benbaran.com/

@hrlawyer – Diane Pfadenhauer
Employment Attorney, MBA Professor, Publisher, Author, Speaker, Blogger, and Solar Power Fan! – Northport, NY – http://www.strategichrlawyer.com/

@hrconnections – HR CLive
Helping employers and jobseekers find each other! Tweet jobs, tips, & employment news. For #socialrecruiting news follow @recruitsocial – UK – http://www.hrconnexionsjobs.co.uk/

@BillVick – Bill Vick
Warrior in the fight against Pulmonary Fibrosis. Former Executive Recruiter. Boomer advocate offering Career & Fitness tips. – USMC 2nd Force Recon alumni. – Plano, Texas – http://billvick.com/

@LearnSolMary – Mary Wilson
Career Coach, HR/OD Consultant, Trainer, Musician, Working to make world a better place. – Bethleham, PA – http://learningsolutionsblog.blogspot.com/

@SteveBoese – Steve Boese
HCM Product Strategy at Oracle. Host o the HR Happy Hour Show Thursdays 8PM ET, Talent Management, recruiting, workforce. Views are my own and not my employer’s – Rochester, NY – http://steveboese.squarespace.com/

@hrmagazine – HR Magazine
Breaking daily news, blogs, forums, research, new thinking, best practice and strategic information. Towers Watson’s HR publication of the year 2012 and 2010. – United Kingdom – http://www.hrmagazine.co.uk/

@HRConnector – HR Connector
Helping HR connect on Twitter and bringing you key HR news. – Global

@TribeHR -TribeHR
The easiest way to manage your human resources! Tweets from the TribeHR crew. – Waterloo, ON – http://tribehr.com/

@suemeisinger – Sue Meisinger
Columnist, speaker, former CEO of SHRM, passionate about the profession and HR professionals with a point of view. – Fairfax, VA & Cape Cod, MA

@theHRintrovert – Tim Gardner
Family, running, HR ideas, photographer, blogging all bring me energy. Solution oriented. Been in many sides of HR, including generalist and Org Effectiveness – Mariette, GA – http://www.thehrintrovert.com/

@TimSackett – Tim Sackett
Human Resource Pro, VP of HRU, Fistful of Talent Blogger; Dad of 3 boys and husband of Hall of Fame wise – Lansing, MI – http://www.timsackett.com/

@StarrConspiracy – The Starr Conspiracy
News, guidance, marketing advice and opinions about HR professionals, vendors, technology, media, services, and more. – Fort Worth, TX – http://thestarrconspiracy.com/

@CheckPointHR – CheckPoint HR
Trusted ally in web-based HR Management for small to mid-sized companies Transforming Human Resource Spend into a Strategic Corporate Investment since 2001. – NJ, NY, PA, CT, DE – http://www.checkpointhr.com/

@jjbuss – Jason Buss
VP of Recruiting Diversity | Social Networking | Marketing | Blogger | Social Media | Human Resources | HR | Recruiter – Minneapolis, MN – http://talenthq.com/

@HRCamp – Human Resource Camp
Human Resources Camp offers advice, tips, news and resources to HR staff or anyone looking to hire employees for today’s workforce. – Chicago, IL

@AllaboutHR – The Latest PR News
Breaking HR and Personnel News plus comment from the HR Industry – London, UK – http://www.ashdowngroup.com/news/category-hrnews

@HRHero -HR Hero
Twittered by Tony Kessler, Managing Editor/News & Employers Counsel Network. Employment law info for HR and biz pros from law firms in all 50 states, DC, Canada – Brentwood, Tennessee – http://www.hrhero.com/

@HRSpace – HR Space
Connecting the HR Community – Personnel Today’s social networking cite for HR folk – London –  http://www.personneltoday.com/hrspace/default.aspx

@HRBuoy – Chris Frede
HR Generalist and Recruiting Manager in a corporate environment. HR Blogger, Mom to a 100lb chocolate lab. Boat at Lake of the Ozarks with my husband and dog! – St. Louis – http://www.hrbuoy.com/

@sianharrington – Sian Harrington
Publisher and editor of HR magazine, columnist for The Grocer, 23 years of journalism experience. The views here are both professional and personal! – London – http://www.hrmagazine.co.uk/

@womenofhr – Women of HR
A community dedicated to the development of women in HR and Business. We’ve got your back. – http://womenofhr.com/

@davidpaulwoods – David Woods
Deputy editor of HR magazine, writing about all things work related…and my views are, of course, my own. – London – http://www.hrmagazine.co.uk/

@ThinkHRHotline – Think HR
We help employers save time and money by providing live expert guiance and trusted answers to solve challenging HR issues immediately. – National US HR Hotline Service – http://www.thinkhr.com/

@susanavello – Susan Avello
#SocialMedia Marketing, Training & Mgmt/Co-Founder #DiscoveringSocial for #jobseekers/#HR Blogger http:HRVirtualCafe.com/http:DiscoveringSocial.com – Chicagoland – http://about.me/susanavello

@AMAnet – American Management
American Management Association is the world leader in management development, advancing your skills to boost your business success. – New York, NY – http://www.amanet.org/

@LeadershipAdvisor – William Powell
Engineering atmosphere via leadership, culture & engagement. Belief that business can be a force for good. Purveyor of unbridled exuberance. – Helsinki – http://www.theleadershipadvisor.com/

@SAP_Jarret – Jarret Pazahanick
SAP HCM Consultant, SAP Mentor, Managing Partner EIC Experts, HR Expert Author, ASUG News & CloudAve Author, SCN Moderator & Blogger, Husband & Father – Houston http://www.eicexperts.com

@InFullBloomUS – Naomi Bloom
Leading independent voice/analyst/strategy consultant/thought leader in HR technology/HRO/talent management as Managing Partner at Bloom & Wallace – Southwest Florida – http://InFullBloom.US


Mario Farag

About Mario Farag

Mario Farag is senior director of product marketing with SAP. With 15+ years of experience in the software industry, Mario has served in various functions from business operations to product management and go to market. Currently Mario is responsible for SAP’s analytics mobile strategy and HR line of business.

Top 52 #HumanResources Twitter Influencers

Jen Cohen Crompton

We are aimed at becoming an authority on business innovation and want to help you identify the top influencers so you can follow the latest trends, news and opinions of these influencers in the field of Human Resources.

We’ve already published some great lists of Twiter influencers in big data, cloud computing, analytics and enterprise mobility and we heard you wanted more. So, here is the list of Top 52 Human Resources Influencers on Twitter.

Note: Human Resources Twitter influencers were determined based on tweeted topics, influence as measured by Klout, number of followers, and number of tweets. Below are the “top” influencers at this time based on the combination of factors.

@hrbartender – Sharlyn Lauby
Workplace tips and advice served up in a friendly place. Corporate blog of @itmgroup by @sharlyn_lauby. Cheers! – South Florida –  http://www.hrbartender.com/

@lruettimann – Laurie Ruettimann
Human Resources. Social Media. Cat Lady. Pixie of the Apocalypse. – Raleigh, NC – http://thecynicalgirl.com/

@stelzner – Mark Stelzner
Leading HR consultant and strategic advisor. IA (@voiceofhr) and @jobangels founder. Determined runner. Traveling fool. – San Francisco, CA – ihttp://inflexionadvisors.com/

@SHRM_Research – Society for Human Resource Management
SHRM provides original research on emerging workplace issues and their implications for the HR profession and business leaders. – Alexandria, VA – http://www.shrm.org/Pages/default.aspx

@hrdotcom– HR.com dmcgrath
CEO of HR.com and mom of 5 – Toronto – http://www.hr.com

@thelance – Lance Hauden
Editor for SourceCon.com. Recovering HR/recruiting pro. Former Portland guy (Go Blazers!) and Wazzu alum (Go Cougs!). All about #SourceCon & #RIS12 – Seattle, WA – http://lancehaun.com/

@PHRSPHR – Nora Burns, SPHR
HR Pro (20+yrs!) Helping HR Professionals Prep for and Maintain PHR/SPHR Certification 140 Characters at a time. – Denver, CO – http://www.insightfulendeavors.com

@SHRMPress – SHRM Public Affairs
SHRM’s Public Affairs staff – Amy, Curtis, Ciara, Fred, Mary, Julie, Jenny, and Kate – Alexandria, VA – http://www.shrm.org

@hrworldtoday – HR World Today
HR World Today is a complete reference guide aimed at employers and employees; one-stop destination to catch the latest buss on Human Resources. Follow Twitter! – Worldwide – http://hrworldtoday.blogspot.com/

@HalogenSoftware – Halogen Software
Sharing and exchanging resources on HR, Performance and Talent Management. Tweets by Connie (^CC,) Melany (^MG), Maggie (^MP) & Vicki (^VF). – http://www.HalogenSoftware.com

@KurtKennedy – Kurt Kennedy
CEO/Kennedy Communications. I work with global companies to harness the power of an internal culture that’s aligned with their external customer promise. – Portland, OR; Burbank, CA – http://www.kennedyglobal.com/

@adowling – April Dowling
Wife, avid reader of anything that will hold my attention, perpetual student, geek, works in HR – Vestavia, AL – https://www.linkedin.com/in/aprildowling

@hrreview – HR Review
HR related news and analysis, blogs and much more. Towers Watson’s HR online publication of the year 2012 – London – http://www.hrreview.co.uk

@effortlesshr – HR Software
We provide HR software solutions for small business – Tucson, AZ – http://www.effortlesshr.com/

@Devoted2HR – Traci Deveau
Sales Director with Dovetail Software–20+ yrs experience in Human Resources, technology, and marketing. A true New Englander at heart–love all Boston teams! – Orlando, Fl – http://www.linkedin.com/pub/1/b13/161

@HRClubSyd – HR Club Sydney, Jessica Booth
This is a community for Human Resources Professionals in Sydney to network and learn from others in the field, also @JessicaBooth – Sydney, Australia – http://hrclubsyd.wordpress.com/

@Peoplemgt – People Management
All the latest in Hr news and analysis – United Kingdom – http://www.peoplemanagement.co.uk/pm/

@oldshep – David Shepherd
XpertHR content and platform director – employment law, HR good practice, benchmarking, pay, benefits, labour market, all views my own – Highbury, London, UK – http://www.xperthr.co.uk/

@hrwhisperer – Heather Vogel
HR/OD guru who rehabilitates organizations and nurtures talent…and yes I’m a chock full of calm, assertive energy. – Tampa Bay, FL – http://www.twovogels.com/

@SusanHeathfield – Susan Heathfield
HR expert, writer, consultant, cooking enthusiast, conservative. Love change, challenge, learning. Also, @aboutcomhr Notable, forward-thinking HR/blog: – Mid-Michigan – http://humanresources.about.com/

@dailyhrtips – dailyhrtips
Daily Human Resources Tips – New York City – http://www.dailyhrtips.com/

@CourageHR – Guy Ellis
HR professional who is passion about changing the way we see ourselves in HR and the rike we can do. UK; global; HR Business Partner; HR transformation – England – http://www.courageoushr.com/

@BenBaran – Ben Baran
Ph.D., SPHR | Researcher, author, consultant. Organizational behavior, human resources, strategy. Management prof at Northern Kentucky University. – Cleveland/Akron, Cincinnati – http://benbaran.com/

@hrlawyer – Diane Pfadenhauer
Employment Attorney, MBA Professor, Publisher, Author, Speaker, Blogger, and Solar Power Fan! – Northport, NY – http://www.strategichrlawyer.com/

@hrconnections – HR CLive
Helping employers and jobseekers find each other! Tweet jobs, tips, & employment news. For #socialrecruiting news follow @recruitsocial – UK – http://www.hrconnexionsjobs.co.uk/

@BillVick – Bill Vick
Warrior in the fight against Pulmonary Fibrosis. Former Executive Recruiter. Boomer advocate offering Career & Fitness tips. – USMC 2nd Force Recon alumni. – Plano, Texas – http://billvick.com/

@LearnSolMary – Mary Wilson
Career Coach, HR/OD Consultant, Trainer, Musician, Working to make world a better place. – Bethleham, PA – http://learningsolutionsblog.blogspot.com/

@SteveBoese – Steve Boese
HCM Product Strategy at Oracle. Host o the HR Happy Hour Show Thursdays 8PM ET, Talent Management, recruiting, workforce. Views are my own and not my employer’s – Rochester, NY – http://steveboese.squarespace.com/

@hrmagazine – HR Magazine
Breaking daily news, blogs, forums, research, new thinking, best practice and strategic information. Towers Watson’s HR publication of the year 2012 and 2010. – United Kingdom – http://www.hrmagazine.co.uk/

@HRConnector – HR Connector
Helping HR connect on Twitter and bringing you key HR news. – Global

@TribeHR -TribeHR
The easiest way to manage your human resources! Tweets from the TribeHR crew. – Waterloo, ON – http://tribehr.com/

@suemeisinger – Sue Meisinger
Columnist, speaker, former CEO of SHRM, passionate about the profession and HR professionals with a point of view. – Fairfax, VA & Cape Cod, MA

@theHRintrovert – Tim Gardner
Family, running, HR ideas, photographer, blogging all bring me energy. Solution oriented. Been in many sides of HR, including generalist and Org Effectiveness – Mariette, GA – http://www.thehrintrovert.com/

@TimSackett – Tim Sackett
Human Resource Pro, VP of HRU, Fistful of Talent Blogger; Dad of 3 boys and husband of Hall of Fame wise – Lansing, MI – http://www.timsackett.com/

@StarrConspiracy – The Starr Conspiracy
News, guidance, marketing advice and opinions about HR professionals, vendors, technology, media, services, and more. – Fort Worth, TX – http://thestarrconspiracy.com/

@CheckPointHR – CheckPoint HR
Trusted ally in web-based HR Management for small to mid-sized companies Transforming Human Resource Spend into a Strategic Corporate Investment since 2001. – NJ, NY, PA, CT, DE – http://www.checkpointhr.com/

@jjbuss – Jason Buss
VP of Recruiting Diversity | Social Networking | Marketing | Blogger | Social Media | Human Resources | HR | Recruiter – Minneapolis, MN – http://talenthq.com/

@HRCamp – Human Resource Camp
Human Resources Camp offers advice, tips, news and resources to HR staff or anyone looking to hire employees for today’s workforce. – Chicago, IL

@AllaboutHR – The Latest PR News
Breaking HR and Personnel News plus comment from the HR Industry – London, UK – http://www.ashdowngroup.com/news/category-hrnews

@HRHero -HR Hero
Twittered by Tony Kessler, Managing Editor/News & Employers Counsel Network. Employment law info for HR and biz pros from law firms in all 50 states, DC, Canada – Brentwood, Tennessee – http://www.hrhero.com/

@HRSpace – HR Space
Connecting the HR Community – Personnel Today’s social networking cite for HR folk – London –  http://www.personneltoday.com/hrspace/default.aspx

@HRBuoy – Chris Frede
HR Generalist and Recruiting Manager in a corporate environment. HR Blogger, Mom to a 100lb chocolate lab. Boat at Lake of the Ozarks with my husband and dog! – St. Louis – http://www.hrbuoy.com/

@sianharrington – Sian Harrington
Publisher and editor of HR magazine, columnist for The Grocer, 23 years of journalism experience. The views here are both professional and personal! – London – http://www.hrmagazine.co.uk/

@womenofhr – Women of HR
A community dedicated to the development of women in HR and Business. We’ve got your back. – http://womenofhr.com/

@davidpaulwoods – David Woods
Deputy editor of HR magazine, writing about all things work related…and my views are, of course, my own. – London – http://www.hrmagazine.co.uk/

@ThinkHRHotline – Think HR
We help employers save time and money by providing live expert guiance and trusted answers to solve challenging HR issues immediately. – National US HR Hotline Service – http://www.thinkhr.com/

@susanavello – Susan Avello
#SocialMedia Marketing, Training & Mgmt/Co-Founder #DiscoveringSocial for #jobseekers/#HR Blogger http:HRVirtualCafe.com/http:DiscoveringSocial.com – Chicagoland – http://about.me/susanavello

@AMAnet – American Management
American Management Association is the world leader in management development, advancing your skills to boost your business success. – New York, NY – http://www.amanet.org/

@LeadershipAdvisor – William Powell
Engineering atmosphere via leadership, culture & engagement. Belief that business can be a force for good. Purveyor of unbridled exuberance. – Helsinki – http://www.theleadershipadvisor.com/

@SAP_Jarret – Jarret Pazahanick
SAP HCM Consultant, SAP Mentor, Managing Partner EIC Experts, HR Expert Author, ASUG News & CloudAve Author, SCN Moderator & Blogger, Husband & Father – Houston http://www.eicexperts.com

@InFullBloomUS – Naomi Bloom
Leading independent voice/analyst/strategy consultant/thought leader in HR technology/HRO/talent management as Managing Partner at Bloom & Wallace – Southwest Florida – http://InFullBloom.US


James Krouse

About James Krouse

James Krouse is the director of Global Solutions Marketing at SAP. He is the global strategic marketing lead for the healthcare and higher education industry groups and is responsible for tailoring GTM strategies, analyst relations, government relations, positioning, and messaging.

Top 52 #HumanResources Twitter Influencers

Jen Cohen Crompton

We are aimed at becoming an authority on business innovation and want to help you identify the top influencers so you can follow the latest trends, news and opinions of these influencers in the field of Human Resources.

We’ve already published some great lists of Twiter influencers in big data, cloud computing, analytics and enterprise mobility and we heard you wanted more. So, here is the list of Top 52 Human Resources Influencers on Twitter.

Note: Human Resources Twitter influencers were determined based on tweeted topics, influence as measured by Klout, number of followers, and number of tweets. Below are the “top” influencers at this time based on the combination of factors.

@hrbartender – Sharlyn Lauby
Workplace tips and advice served up in a friendly place. Corporate blog of @itmgroup by @sharlyn_lauby. Cheers! – South Florida –  http://www.hrbartender.com/

@lruettimann – Laurie Ruettimann
Human Resources. Social Media. Cat Lady. Pixie of the Apocalypse. – Raleigh, NC – http://thecynicalgirl.com/

@stelzner – Mark Stelzner
Leading HR consultant and strategic advisor. IA (@voiceofhr) and @jobangels founder. Determined runner. Traveling fool. – San Francisco, CA – ihttp://inflexionadvisors.com/

@SHRM_Research – Society for Human Resource Management
SHRM provides original research on emerging workplace issues and their implications for the HR profession and business leaders. – Alexandria, VA – http://www.shrm.org/Pages/default.aspx

@hrdotcom– HR.com dmcgrath
CEO of HR.com and mom of 5 – Toronto – http://www.hr.com

@thelance – Lance Hauden
Editor for SourceCon.com. Recovering HR/recruiting pro. Former Portland guy (Go Blazers!) and Wazzu alum (Go Cougs!). All about #SourceCon & #RIS12 – Seattle, WA – http://lancehaun.com/

@PHRSPHR – Nora Burns, SPHR
HR Pro (20+yrs!) Helping HR Professionals Prep for and Maintain PHR/SPHR Certification 140 Characters at a time. – Denver, CO – http://www.insightfulendeavors.com

@SHRMPress – SHRM Public Affairs
SHRM’s Public Affairs staff – Amy, Curtis, Ciara, Fred, Mary, Julie, Jenny, and Kate – Alexandria, VA – http://www.shrm.org

@hrworldtoday – HR World Today
HR World Today is a complete reference guide aimed at employers and employees; one-stop destination to catch the latest buss on Human Resources. Follow Twitter! – Worldwide – http://hrworldtoday.blogspot.com/

@HalogenSoftware – Halogen Software
Sharing and exchanging resources on HR, Performance and Talent Management. Tweets by Connie (^CC,) Melany (^MG), Maggie (^MP) & Vicki (^VF). – http://www.HalogenSoftware.com

@KurtKennedy – Kurt Kennedy
CEO/Kennedy Communications. I work with global companies to harness the power of an internal culture that’s aligned with their external customer promise. – Portland, OR; Burbank, CA – http://www.kennedyglobal.com/

@adowling – April Dowling
Wife, avid reader of anything that will hold my attention, perpetual student, geek, works in HR – Vestavia, AL – https://www.linkedin.com/in/aprildowling

@hrreview – HR Review
HR related news and analysis, blogs and much more. Towers Watson’s HR online publication of the year 2012 – London – http://www.hrreview.co.uk

@effortlesshr – HR Software
We provide HR software solutions for small business – Tucson, AZ – http://www.effortlesshr.com/

@Devoted2HR – Traci Deveau
Sales Director with Dovetail Software–20+ yrs experience in Human Resources, technology, and marketing. A true New Englander at heart–love all Boston teams! – Orlando, Fl – http://www.linkedin.com/pub/1/b13/161

@HRClubSyd – HR Club Sydney, Jessica Booth
This is a community for Human Resources Professionals in Sydney to network and learn from others in the field, also @JessicaBooth – Sydney, Australia – http://hrclubsyd.wordpress.com/

@Peoplemgt – People Management
All the latest in Hr news and analysis – United Kingdom – http://www.peoplemanagement.co.uk/pm/

@oldshep – David Shepherd
XpertHR content and platform director – employment law, HR good practice, benchmarking, pay, benefits, labour market, all views my own – Highbury, London, UK – http://www.xperthr.co.uk/

@hrwhisperer – Heather Vogel
HR/OD guru who rehabilitates organizations and nurtures talent…and yes I’m a chock full of calm, assertive energy. – Tampa Bay, FL – http://www.twovogels.com/

@SusanHeathfield – Susan Heathfield
HR expert, writer, consultant, cooking enthusiast, conservative. Love change, challenge, learning. Also, @aboutcomhr Notable, forward-thinking HR/blog: – Mid-Michigan – http://humanresources.about.com/

@dailyhrtips – dailyhrtips
Daily Human Resources Tips – New York City – http://www.dailyhrtips.com/

@CourageHR – Guy Ellis
HR professional who is passion about changing the way we see ourselves in HR and the rike we can do. UK; global; HR Business Partner; HR transformation – England – http://www.courageoushr.com/

@BenBaran – Ben Baran
Ph.D., SPHR | Researcher, author, consultant. Organizational behavior, human resources, strategy. Management prof at Northern Kentucky University. – Cleveland/Akron, Cincinnati – http://benbaran.com/

@hrlawyer – Diane Pfadenhauer
Employment Attorney, MBA Professor, Publisher, Author, Speaker, Blogger, and Solar Power Fan! – Northport, NY – http://www.strategichrlawyer.com/

@hrconnections – HR CLive
Helping employers and jobseekers find each other! Tweet jobs, tips, & employment news. For #socialrecruiting news follow @recruitsocial – UK – http://www.hrconnexionsjobs.co.uk/

@BillVick – Bill Vick
Warrior in the fight against Pulmonary Fibrosis. Former Executive Recruiter. Boomer advocate offering Career & Fitness tips. – USMC 2nd Force Recon alumni. – Plano, Texas – http://billvick.com/

@LearnSolMary – Mary Wilson
Career Coach, HR/OD Consultant, Trainer, Musician, Working to make world a better place. – Bethleham, PA – http://learningsolutionsblog.blogspot.com/

@SteveBoese – Steve Boese
HCM Product Strategy at Oracle. Host o the HR Happy Hour Show Thursdays 8PM ET, Talent Management, recruiting, workforce. Views are my own and not my employer’s – Rochester, NY – http://steveboese.squarespace.com/

@hrmagazine – HR Magazine
Breaking daily news, blogs, forums, research, new thinking, best practice and strategic information. Towers Watson’s HR publication of the year 2012 and 2010. – United Kingdom – http://www.hrmagazine.co.uk/

@HRConnector – HR Connector
Helping HR connect on Twitter and bringing you key HR news. – Global

@TribeHR -TribeHR
The easiest way to manage your human resources! Tweets from the TribeHR crew. – Waterloo, ON – http://tribehr.com/

@suemeisinger – Sue Meisinger
Columnist, speaker, former CEO of SHRM, passionate about the profession and HR professionals with a point of view. – Fairfax, VA & Cape Cod, MA

@theHRintrovert – Tim Gardner
Family, running, HR ideas, photographer, blogging all bring me energy. Solution oriented. Been in many sides of HR, including generalist and Org Effectiveness – Mariette, GA – http://www.thehrintrovert.com/

@TimSackett – Tim Sackett
Human Resource Pro, VP of HRU, Fistful of Talent Blogger; Dad of 3 boys and husband of Hall of Fame wise – Lansing, MI – http://www.timsackett.com/

@StarrConspiracy – The Starr Conspiracy
News, guidance, marketing advice and opinions about HR professionals, vendors, technology, media, services, and more. – Fort Worth, TX – http://thestarrconspiracy.com/

@CheckPointHR – CheckPoint HR
Trusted ally in web-based HR Management for small to mid-sized companies Transforming Human Resource Spend into a Strategic Corporate Investment since 2001. – NJ, NY, PA, CT, DE – http://www.checkpointhr.com/

@jjbuss – Jason Buss
VP of Recruiting Diversity | Social Networking | Marketing | Blogger | Social Media | Human Resources | HR | Recruiter – Minneapolis, MN – http://talenthq.com/

@HRCamp – Human Resource Camp
Human Resources Camp offers advice, tips, news and resources to HR staff or anyone looking to hire employees for today’s workforce. – Chicago, IL

@AllaboutHR – The Latest PR News
Breaking HR and Personnel News plus comment from the HR Industry – London, UK – http://www.ashdowngroup.com/news/category-hrnews

@HRHero -HR Hero
Twittered by Tony Kessler, Managing Editor/News & Employers Counsel Network. Employment law info for HR and biz pros from law firms in all 50 states, DC, Canada – Brentwood, Tennessee – http://www.hrhero.com/

@HRSpace – HR Space
Connecting the HR Community – Personnel Today’s social networking cite for HR folk – London –  http://www.personneltoday.com/hrspace/default.aspx

@HRBuoy – Chris Frede
HR Generalist and Recruiting Manager in a corporate environment. HR Blogger, Mom to a 100lb chocolate lab. Boat at Lake of the Ozarks with my husband and dog! – St. Louis – http://www.hrbuoy.com/

@sianharrington – Sian Harrington
Publisher and editor of HR magazine, columnist for The Grocer, 23 years of journalism experience. The views here are both professional and personal! – London – http://www.hrmagazine.co.uk/

@womenofhr – Women of HR
A community dedicated to the development of women in HR and Business. We’ve got your back. – http://womenofhr.com/

@davidpaulwoods – David Woods
Deputy editor of HR magazine, writing about all things work related…and my views are, of course, my own. – London – http://www.hrmagazine.co.uk/

@ThinkHRHotline – Think HR
We help employers save time and money by providing live expert guiance and trusted answers to solve challenging HR issues immediately. – National US HR Hotline Service – http://www.thinkhr.com/

@susanavello – Susan Avello
#SocialMedia Marketing, Training & Mgmt/Co-Founder #DiscoveringSocial for #jobseekers/#HR Blogger http:HRVirtualCafe.com/http:DiscoveringSocial.com – Chicagoland – http://about.me/susanavello

@AMAnet – American Management
American Management Association is the world leader in management development, advancing your skills to boost your business success. – New York, NY – http://www.amanet.org/

@LeadershipAdvisor – William Powell
Engineering atmosphere via leadership, culture & engagement. Belief that business can be a force for good. Purveyor of unbridled exuberance. – Helsinki – http://www.theleadershipadvisor.com/

@SAP_Jarret – Jarret Pazahanick
SAP HCM Consultant, SAP Mentor, Managing Partner EIC Experts, HR Expert Author, ASUG News & CloudAve Author, SCN Moderator & Blogger, Husband & Father – Houston http://www.eicexperts.com

@InFullBloomUS – Naomi Bloom
Leading independent voice/analyst/strategy consultant/thought leader in HR technology/HRO/talent management as Managing Partner at Bloom & Wallace – Southwest Florida – http://InFullBloom.US


Birgit Starmanns

About Birgit Starmanns

Birgit Starmanns is a senior director in the Global Center of Excellence for Finance and Risk at SAP. She is focused on the go-to-market for new solutions, and the business benefits they can bring to organizations, such as cloud solutions for finance and applications based on SAP Leonardo technologies such as machine learning. Birgit has over 27 years of experience across solution marketing, solution management, and strategic customer communities. Prior to SAP, she was a principal in management consulting organizations, including Price Waterhouse and several boutique firms. Birgit holds a BA and MBA from the College of William and Mary. She is the author of many articles for the Financials Expert, the coauthor of the SAP Press book Accelerated Financial Closing with SAP, and the SAP Labs guidebook Product Costing Scenarios Made Easy. In addition, she is a regular presenter at various SAP events.

Top 52 #HumanResources Twitter Influencers

Jen Cohen Crompton

We are aimed at becoming an authority on business innovation and want to help you identify the top influencers so you can follow the latest trends, news and opinions of these influencers in the field of Human Resources.

We’ve already published some great lists of Twiter influencers in big data, cloud computing, analytics and enterprise mobility and we heard you wanted more. So, here is the list of Top 52 Human Resources Influencers on Twitter.

Note: Human Resources Twitter influencers were determined based on tweeted topics, influence as measured by Klout, number of followers, and number of tweets. Below are the “top” influencers at this time based on the combination of factors.

@hrbartender – Sharlyn Lauby
Workplace tips and advice served up in a friendly place. Corporate blog of @itmgroup by @sharlyn_lauby. Cheers! – South Florida –  http://www.hrbartender.com/

@lruettimann – Laurie Ruettimann
Human Resources. Social Media. Cat Lady. Pixie of the Apocalypse. – Raleigh, NC – http://thecynicalgirl.com/

@stelzner – Mark Stelzner
Leading HR consultant and strategic advisor. IA (@voiceofhr) and @jobangels founder. Determined runner. Traveling fool. – San Francisco, CA – ihttp://inflexionadvisors.com/

@SHRM_Research – Society for Human Resource Management
SHRM provides original research on emerging workplace issues and their implications for the HR profession and business leaders. – Alexandria, VA – http://www.shrm.org/Pages/default.aspx

@hrdotcom– HR.com dmcgrath
CEO of HR.com and mom of 5 – Toronto – http://www.hr.com

@thelance – Lance Hauden
Editor for SourceCon.com. Recovering HR/recruiting pro. Former Portland guy (Go Blazers!) and Wazzu alum (Go Cougs!). All about #SourceCon & #RIS12 – Seattle, WA – http://lancehaun.com/

@PHRSPHR – Nora Burns, SPHR
HR Pro (20+yrs!) Helping HR Professionals Prep for and Maintain PHR/SPHR Certification 140 Characters at a time. – Denver, CO – http://www.insightfulendeavors.com

@SHRMPress – SHRM Public Affairs
SHRM’s Public Affairs staff – Amy, Curtis, Ciara, Fred, Mary, Julie, Jenny, and Kate – Alexandria, VA – http://www.shrm.org

@hrworldtoday – HR World Today
HR World Today is a complete reference guide aimed at employers and employees; one-stop destination to catch the latest buss on Human Resources. Follow Twitter! – Worldwide – http://hrworldtoday.blogspot.com/

@HalogenSoftware – Halogen Software
Sharing and exchanging resources on HR, Performance and Talent Management. Tweets by Connie (^CC,) Melany (^MG), Maggie (^MP) & Vicki (^VF). – http://www.HalogenSoftware.com

@KurtKennedy – Kurt Kennedy
CEO/Kennedy Communications. I work with global companies to harness the power of an internal culture that’s aligned with their external customer promise. – Portland, OR; Burbank, CA – http://www.kennedyglobal.com/

@adowling – April Dowling
Wife, avid reader of anything that will hold my attention, perpetual student, geek, works in HR – Vestavia, AL – https://www.linkedin.com/in/aprildowling

@hrreview – HR Review
HR related news and analysis, blogs and much more. Towers Watson’s HR online publication of the year 2012 – London – http://www.hrreview.co.uk

@effortlesshr – HR Software
We provide HR software solutions for small business – Tucson, AZ – http://www.effortlesshr.com/

@Devoted2HR – Traci Deveau
Sales Director with Dovetail Software–20+ yrs experience in Human Resources, technology, and marketing. A true New Englander at heart–love all Boston teams! – Orlando, Fl – http://www.linkedin.com/pub/1/b13/161

@HRClubSyd – HR Club Sydney, Jessica Booth
This is a community for Human Resources Professionals in Sydney to network and learn from others in the field, also @JessicaBooth – Sydney, Australia – http://hrclubsyd.wordpress.com/

@Peoplemgt – People Management
All the latest in Hr news and analysis – United Kingdom – http://www.peoplemanagement.co.uk/pm/

@oldshep – David Shepherd
XpertHR content and platform director – employment law, HR good practice, benchmarking, pay, benefits, labour market, all views my own – Highbury, London, UK – http://www.xperthr.co.uk/

@hrwhisperer – Heather Vogel
HR/OD guru who rehabilitates organizations and nurtures talent…and yes I’m a chock full of calm, assertive energy. – Tampa Bay, FL – http://www.twovogels.com/

@SusanHeathfield – Susan Heathfield
HR expert, writer, consultant, cooking enthusiast, conservative. Love change, challenge, learning. Also, @aboutcomhr Notable, forward-thinking HR/blog: – Mid-Michigan – http://humanresources.about.com/

@dailyhrtips – dailyhrtips
Daily Human Resources Tips – New York City – http://www.dailyhrtips.com/

@CourageHR – Guy Ellis
HR professional who is passion about changing the way we see ourselves in HR and the rike we can do. UK; global; HR Business Partner; HR transformation – England – http://www.courageoushr.com/

@BenBaran – Ben Baran
Ph.D., SPHR | Researcher, author, consultant. Organizational behavior, human resources, strategy. Management prof at Northern Kentucky University. – Cleveland/Akron, Cincinnati – http://benbaran.com/

@hrlawyer – Diane Pfadenhauer
Employment Attorney, MBA Professor, Publisher, Author, Speaker, Blogger, and Solar Power Fan! – Northport, NY – http://www.strategichrlawyer.com/

@hrconnections – HR CLive
Helping employers and jobseekers find each other! Tweet jobs, tips, & employment news. For #socialrecruiting news follow @recruitsocial – UK – http://www.hrconnexionsjobs.co.uk/

@BillVick – Bill Vick
Warrior in the fight against Pulmonary Fibrosis. Former Executive Recruiter. Boomer advocate offering Career & Fitness tips. – USMC 2nd Force Recon alumni. – Plano, Texas – http://billvick.com/

@LearnSolMary – Mary Wilson
Career Coach, HR/OD Consultant, Trainer, Musician, Working to make world a better place. – Bethleham, PA – http://learningsolutionsblog.blogspot.com/

@SteveBoese – Steve Boese
HCM Product Strategy at Oracle. Host o the HR Happy Hour Show Thursdays 8PM ET, Talent Management, recruiting, workforce. Views are my own and not my employer’s – Rochester, NY – http://steveboese.squarespace.com/

@hrmagazine – HR Magazine
Breaking daily news, blogs, forums, research, new thinking, best practice and strategic information. Towers Watson’s HR publication of the year 2012 and 2010. – United Kingdom – http://www.hrmagazine.co.uk/

@HRConnector – HR Connector
Helping HR connect on Twitter and bringing you key HR news. – Global

@TribeHR -TribeHR
The easiest way to manage your human resources! Tweets from the TribeHR crew. – Waterloo, ON – http://tribehr.com/

@suemeisinger – Sue Meisinger
Columnist, speaker, former CEO of SHRM, passionate about the profession and HR professionals with a point of view. – Fairfax, VA & Cape Cod, MA

@theHRintrovert – Tim Gardner
Family, running, HR ideas, photographer, blogging all bring me energy. Solution oriented. Been in many sides of HR, including generalist and Org Effectiveness – Mariette, GA – http://www.thehrintrovert.com/

@TimSackett – Tim Sackett
Human Resource Pro, VP of HRU, Fistful of Talent Blogger; Dad of 3 boys and husband of Hall of Fame wise – Lansing, MI – http://www.timsackett.com/

@StarrConspiracy – The Starr Conspiracy
News, guidance, marketing advice and opinions about HR professionals, vendors, technology, media, services, and more. – Fort Worth, TX – http://thestarrconspiracy.com/

@CheckPointHR – CheckPoint HR
Trusted ally in web-based HR Management for small to mid-sized companies Transforming Human Resource Spend into a Strategic Corporate Investment since 2001. – NJ, NY, PA, CT, DE – http://www.checkpointhr.com/

@jjbuss – Jason Buss
VP of Recruiting Diversity | Social Networking | Marketing | Blogger | Social Media | Human Resources | HR | Recruiter – Minneapolis, MN – http://talenthq.com/

@HRCamp – Human Resource Camp
Human Resources Camp offers advice, tips, news and resources to HR staff or anyone looking to hire employees for today’s workforce. – Chicago, IL

@AllaboutHR – The Latest PR News
Breaking HR and Personnel News plus comment from the HR Industry – London, UK – http://www.ashdowngroup.com/news/category-hrnews

@HRHero -HR Hero
Twittered by Tony Kessler, Managing Editor/News & Employers Counsel Network. Employment law info for HR and biz pros from law firms in all 50 states, DC, Canada – Brentwood, Tennessee – http://www.hrhero.com/

@HRSpace – HR Space
Connecting the HR Community – Personnel Today’s social networking cite for HR folk – London –  http://www.personneltoday.com/hrspace/default.aspx

@HRBuoy – Chris Frede
HR Generalist and Recruiting Manager in a corporate environment. HR Blogger, Mom to a 100lb chocolate lab. Boat at Lake of the Ozarks with my husband and dog! – St. Louis – http://www.hrbuoy.com/

@sianharrington – Sian Harrington
Publisher and editor of HR magazine, columnist for The Grocer, 23 years of journalism experience. The views here are both professional and personal! – London – http://www.hrmagazine.co.uk/

@womenofhr – Women of HR
A community dedicated to the development of women in HR and Business. We’ve got your back. – http://womenofhr.com/

@davidpaulwoods – David Woods
Deputy editor of HR magazine, writing about all things work related…and my views are, of course, my own. – London – http://www.hrmagazine.co.uk/

@ThinkHRHotline – Think HR
We help employers save time and money by providing live expert guiance and trusted answers to solve challenging HR issues immediately. – National US HR Hotline Service – http://www.thinkhr.com/

@susanavello – Susan Avello
#SocialMedia Marketing, Training & Mgmt/Co-Founder #DiscoveringSocial for #jobseekers/#HR Blogger http:HRVirtualCafe.com/http:DiscoveringSocial.com – Chicagoland – http://about.me/susanavello

@AMAnet – American Management
American Management Association is the world leader in management development, advancing your skills to boost your business success. – New York, NY – http://www.amanet.org/

@LeadershipAdvisor – William Powell
Engineering atmosphere via leadership, culture & engagement. Belief that business can be a force for good. Purveyor of unbridled exuberance. – Helsinki – http://www.theleadershipadvisor.com/

@SAP_Jarret – Jarret Pazahanick
SAP HCM Consultant, SAP Mentor, Managing Partner EIC Experts, HR Expert Author, ASUG News & CloudAve Author, SCN Moderator & Blogger, Husband & Father – Houston http://www.eicexperts.com

@InFullBloomUS – Naomi Bloom
Leading independent voice/analyst/strategy consultant/thought leader in HR technology/HRO/talent management as Managing Partner at Bloom & Wallace – Southwest Florida – http://InFullBloom.US


Bonnie D. Graham

About Bonnie D. Graham

Bonnie D. Graham is the creator, producer and host/moderator of 29 Game-Changers Radio series presented by SAP, bringing technology and business strategy thought leadership panel discussions to a global audience via the Business Channel on World Talk Radio. A broadcast journalist with nearly 20 years in media production and hosting, Bonnie has held marketing communications management roles in the business software, financial services, and real estate industries. She calls SAP Radio her "dream job". Listen to Coffee Break with Game-Changers.

The Human Angle

By Jenny Dearborn, David Judge, Tom Raftery, and Neal Ungerleider

In a future teeming with robots and artificial intelligence, humans seem to be on the verge of being crowded out. But in reality the opposite is true.

To be successful, organizations need to become more human than ever.

Organizations that focus only on automation will automate away their competitive edge. The most successful will focus instead on skills that set them apart and that can’t be duplicated by AI or machine learning. Those skills can be summed up in one word: humanness.

You can see it in the numbers. According to David J. Deming of the Harvard Kennedy School, demand for jobs that require social skills has risen nearly 12 percentage points since 1980, while less-social jobs, such as computer coding, have declined by a little over 3 percentage points.

AI is in its infancy, which means that it cannot yet come close to duplicating our most human skills. Stefan van Duin and Naser Bakhshi, consultants at professional services company Deloitte, break down artificial intelligence into two types: narrow and general. Narrow AI is good at specific tasks, such as playing chess or identifying facial expressions. General AI, which can learn and solve complex, multifaceted problems the way a human being does, exists today only in the minds of futurists.

The only thing narrow artificial intelligence can do is automate. It can’t empathize. It can’t collaborate. It can’t innovate. Those abilities, if they ever come, are still a long way off. In the meantime, AI’s biggest value is in augmentation. When human beings work with AI tools, the process results in a sort of augmented intelligence. This augmented intelligence outperforms the work of either human beings or AI software tools on their own.

AI-powered tools will be the partners that free employees and management to tackle higher-level challenges.

Those challenges will, by default, be more human and social in nature because many rote, repetitive tasks will be automated away. Companies will find that developing fundamental human skills, such as critical thinking and problem solving, within the organization will take on a new importance. These skills can’t be automated and they won’t become process steps for algorithms anytime soon.

In a world where technology change is constant and unpredictable, those organizations that make the fullest use of uniquely human skills will win. These skills will be used in collaboration with both other humans and AI-fueled software and hardware tools. The degree of humanness an organization possesses will become a competitive advantage.

This means that today’s companies must think about hiring, training, and leading differently. Most of today’s corporate training programs focus on imparting specific knowledge that will likely become obsolete over time.

Instead of hiring for portfolios of specific subject knowledge, organizations should instead hire—and train—for more foundational skills, whose value can’t erode away as easily.

Recently, educational consulting firm Hanover Research looked at high-growth occupations identified by the U.S. Bureau of Labor Statistics and determined the core skills required in each of them based on a database that it had developed. The most valuable skills were active listening, speaking, and critical thinking—giving lie to the dismissive term soft skills. They’re not soft; they’re human.


This doesn’t mean that STEM skills won’t be important in the future. But organizations will find that their most valuable employees are those with both math and social skills.

That’s because technical skills will become more perishable as AI shifts the pace of technology change from linear to exponential. Employees will require constant retraining over time. For example, roughly half of the subject knowledge acquired during the first year of a four-year technical degree, such as computer science, is already outdated by the time students graduate, according to The Future of Jobs, a report from the World Economic Forum (WEF).

The WEF’s report further notes that “65% of children entering primary school today will ultimately end up working in jobs that don’t yet exist.” By contrast, human skills such as interpersonal communication and project management will remain consistent over the years.

For example, organizations already report that they are having difficulty finding people equipped for the Big Data era’s hot job: data scientist. That’s because data scientists need a combination of hard and soft skills. Data scientists can’t just be good programmers and statisticians; they also need to be intuitive and inquisitive and have good communication skills. We don’t expect all these qualities from our engineering graduates, nor from most of our employees.

But we need to start.

From Self-Help to Self-Skills

Even if most schools and employers have yet to see it, employees are starting to understand that their future viability depends on improving their innately human qualities. One of the most popular courses on Coursera, an online learning platform, is called Learning How to Learn. Created by the University of California, San Diego, the course is essentially a master class in human skills: students learn everything from memory techniques to dealing with procrastination and communicating complicated ideas, according to an article in The New York Times.

Attempting to teach employees how to make behavioral changes has always seemed off-limits to organizations—the province of private therapists, not corporate trainers. But that outlook is changing.

Although there is a longstanding assumption that social skills are innate, nothing is further from the truth. As the popularity of Learning How to Learn attests, human skills—everything from learning skills to communication skills to empathy—can, and indeed must, be taught.

These human skills are integral for training workers for a workplace where artificial intelligence and automation are part of the daily routine. According to the WEF’s New Vision for Education report, the skills that employees will need in the future fall into three primary categories:

  • Foundational literacies: These core skills needed for the coming age of robotics and AI include understanding the basics of math, science, computing, finance, civics, and culture. While mastery of every topic isn’t required, workers who have a basic comprehension of many different areas will be richly rewarded in the coming economy.
  • Competencies: Developing competencies requires mastering very human skills, such as active listening, critical thinking, problem solving, creativity, communication, and collaboration.
  • Character qualities: Over the next decade, employees will need to master the skills that will help them grasp changing job duties and responsibilities. This means learning the skills that help employees acquire curiosity, initiative, persistence, grit, adaptability, leadership, and social and cultural awareness.


The good news is that learning human skills is not completely divorced from how work is structured today. Yonatan Zunger, a Google engineer with a background working with AI, argues that there is a considerable need for human skills in the workplace already—especially in the tech world. Many employees are simply unaware that when they are working on complicated software or hardware projects, they are using empathy, strategic problem solving, intuition, and interpersonal communication.

The unconscious deployment of human skills takes place even more frequently when employees climb the corporate ladder into management. “This is closely tied to the deeper difference between junior and senior roles: a junior person’s job is to find answers to questions; a senior person’s job is to find the right questions to ask,” says Zunger.

Human skills will be crucial to navigating the AI-infused workplace. There will be no shortage of need for the right questions to ask.

One of the biggest changes narrow AI tools will bring to the workplace is an evolution in how work is performed. AI-based tools will automate repetitive tasks across a wide swath of industries, which means that the day-to-day work for many white-collar workers will become far more focused on tasks requiring problem solving and critical thinking. These tasks will present challenges centered on interpersonal collaboration, clear communication, and autonomous decision-making—all human skills.

Being More Human Is Hard

However, the human skills that are essential for tomorrow’s AI-ified workplace, such as interpersonal communication, project planning, and conflict management, require a different approach from traditional learning. Often, these skills don’t just require people to learn new facts and techniques; they also call for basic changes in the ways individuals behave on—and off—the job.

Attempting to teach employees how to make behavioral changes has always seemed off-limits to organizations—the province of private therapists, not corporate trainers. But that outlook is changing. As science gains a better understanding of how the human brain works, many behaviors that affect employees on the job are understood to be universal and natural rather than individual (see “Human Skills 101”).

Human Skills 101

As neuroscience has improved our understanding of the brain, human skills have become increasingly quantifiable—and teachable.

Though the term soft skills has managed to hang on in the popular lexicon, our understanding of these human skills has increased to the point where they aren’t soft at all: they are a clearly definable set of skills that are crucial for organizations in the AI era.

Active listening: Paying close attention when receiving information and drawing out more information than received in normal discourse

Critical thinking: Gathering, analyzing, and evaluating issues and information to come to an unbiased conclusion

Problem solving: Finding solutions to problems and understanding the steps used to solve the problem

Decision-making: Weighing the evidence and options at hand to determine a specific course of action

Monitoring: Paying close attention to an issue, topic, or interaction in order to retain information for the future

Coordination: Working with individuals and other groups to achieve common goals

Social perceptiveness: Inferring what others are thinking by observing them

Time management: Budgeting and allocating time for projects and goals and structuring schedules to minimize conflicts and maximize productivity

Creativity: Generating ideas, concepts, or inferences that can be used to create new things

Curiosity: Desiring to learn and understand new or unfamiliar concepts

Imagination: Conceiving and thinking about new ideas, concepts, or images

Storytelling: Building narratives and concepts out of both new and existing ideas

Experimentation: Trying out new ideas, theories, and activities

Ethics: Practicing rules and standards that guide conduct and guarantee rights and fairness

Empathy: Identifying and understanding the emotional states of others

Collaboration: Working with others, coordinating efforts, and sharing resources to accomplish a common project

Resiliency: Withstanding setbacks, avoiding discouragement, and persisting toward a larger goal

Resistance to change, for example, is now known to result from an involuntary chemical reaction in the brain known as the fight-or-flight response, not from a weakness of character. Scientists and psychologists have developed objective ways of identifying these kinds of behaviors and have come up with universally applicable ways for employees to learn how to deal with them.

Organizations that emphasize such individual behavioral traits as active listening, social perceptiveness, and experimentation will have both an easier transition to a workplace that uses AI tools and more success operating in it.

Framing behavioral training in ways that emphasize its practical application at work and in advancing career goals helps employees feel more comfortable confronting behavioral roadblocks without feeling bad about themselves or stigmatized by others. It also helps organizations see the potential ROI of investing in what has traditionally been dismissed as touchy-feely stuff.

In fact, offering objective means for examining inner behaviors and tools for modifying them is more beneficial than just leaving the job to employees. For example, according to research by psychologist Tasha Eurich, introspection, which is how most of us try to understand our behaviors, can actually be counterproductive.

Human beings are complex creatures. There is generally way too much going on inside our minds to be able to pinpoint the conscious and unconscious behaviors that drive us to act the way we do. We wind up inventing explanations—usually negative—for our behaviors, which can lead to anxiety and depression, according to Eurich’s research.

Structured, objective training can help employees improve their human skills without the negative side effects. At SAP, for example, we offer employees a course on conflict resolution that uses objective research techniques for determining what happens when people get into conflicts. Employees learn about the different conflict styles that researchers have identified and take an assessment to determine their own style of dealing with conflict. Then employees work in teams to discuss their different styles and work together to resolve a specific conflict that one of the group members is currently experiencing.

How Knowing One’s Self Helps the Organization

Courses like this are helpful not just for reducing conflicts between individuals and among teams (and improving organizational productivity); they also contribute to greater self-awareness, which is the basis for enabling people to take fullest advantage of their human skills.

Self-awareness is a powerful tool for improving performance at both the individual and organizational levels. Self-aware people are more confident and creative, make better decisions, build stronger relationships, and communicate more effectively. They are also less likely to lie, cheat, and steal, according to Eurich.

It naturally follows that such people make better employees and are more likely to be promoted. They also make more effective leaders with happier employees, which makes the organization more profitable, according to research by Atuma Okpara and Agwu M. Edwin.

There are two types of self-awareness, writes Eurich. One is having a clear view inside of one’s self: one’s own thoughts, feelings, behaviors, strengths, and weaknesses. The second type is understanding how others view us in terms of these same categories.

Interestingly, while we often assume that those who possess one type of awareness also possess the other, there is no direct correlation between the two. In fact, just 10% to 15% of people have both, according to a survey by Eurich. That means that the vast majority of us must learn one or the other—or both.

Gaining self-awareness is a process that can take many years. But training that gives employees the opportunity to examine their own behaviors against objective standards and gain feedback from expert instructors and peers can help speed up the journey. Just like the conflict management course, there are many ways to do this in a practical context that benefits employees and the organization alike.

For example, SAP also offers courses on building self-confidence, increasing trust with peers, creating connections with others, solving complex problems, and increasing resiliency in the face of difficult situations—all of which increase self-awareness in constructive ways. These human-skills courses are as popular with our employees as the hard-skill courses in new technologies or new programming techniques.

Depending on an organization’s size, budget, and goals, learning programs like these can include small group training, large lectures, online courses, licensing of third-party online content, reimbursement for students to attain certification, and many other models.

Human Skills Are the Constant

Automation and artificial intelligence will change the workplace in unpredictable ways. One thing we can predict, however, is that human skills will be needed more than ever.

The connection between conflict resolution skills, critical thinking courses, and the rise of AI-aided technology might not be immediately obvious. But these new AI tools are leading us down the path to a much more human workplace.

Employees will interact with their computers through voice conversations and image recognition. Machine learning will find unexpected correlations in massive amounts of data but empathy and creativity will be required for data scientists to figure out the right questions to ask. Interpersonal communication will become even more important as teams coordinate between offices, remote workplaces, and AI aides.

While the future might be filled with artificial intelligence, deep learning, and untold amounts of data, uniquely human capabilities will be the ones that matter. Machines can’t write a symphony, design a building, teach a college course, or manage a department. The future belongs to humans working with machines, and for that, you need human skills. D!


About the Authors

Jenny Dearborn is Chief Learning Officer at SAP.

David Judge is Vice President, SAP Leonardo, at SAP.

Tom Raftery is Global Vice President and Internet of Things Evangelist at SAP.

Neal Ungerleider is a Los Angeles-based technology journalist and consultant.

Read more thought provoking articles in the latest issue of the Digitalist Magazine, Executive Quarterly.

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Machine Learning In The Real World

Paul Taylor

Over the past few decades, machine learning has emerged as the real-world face of what is often mistakenly called “artificial intelligence.” It is establishing itself as a mainstream technology tool for companies, enabling them to improve productivity, planning, and ultimately, profits.

Michael Jordan, professor of Computer Science and Statistics at the University of California, Berkeley, noted in a recent Medium post: “Most of what is being called ‘AI’ today, particularly in the public sphere, is what has been called ‘machine learning’ for the past several decades.”

Jordan argues that unlike much that is mislabeled “artificial intelligence,” ML is the real thing. He maintains that it was already clear in the early 1990s that ML would grow to have massive industrial relevance. He notes that by the turn of the century, forward-looking companies such as Amazon were already using ML throughout their business, solving mission-critical back-end problems in fraud detection and logistics-chain prediction and building innovative consumer-facing services such as recommendation systems.

“Although not visible to the general public, research and systems-building in areas such as document retrieval, text classification, fraud detection, recommendation systems, personalized search, social network analysis, planning, diagnostics, and A/B testing have been a major success — these are the advances that have powered companies such as Google, Netflix, Facebook, and Amazon,” Jordan says.

Amazon, which has been investing deeply in artificial intelligence for over 20 years, acknowledges, “ML algorithms drive many of our internal systems. It’s also core to the capabilities our customers’ experience – from the path optimization in our fulfillment centers and Amazon’s recommendations engine o Echo powered by Alexa, our drone initiative Prime Air, and our new retail experience, Amazon Go. “

The fact that tech industry leaders like Google, Netflix, Facebook, and Amazon have used ML to help fuel their growth is not news. For example, it has been widely reported that sites with recommendation engines, including Netflix, use ML algorithms to generate user-specific suggestions. Most dynamic map/routing apps, including Google Maps, also use ML to suggest route changes in real time based upon traffic speed and other data gleaned from multiple users’ smartphones.

In a recent article detailing real-world examples of ML in action, Kelly McNulty, a senior content writer at Salt Lake City-based Prowess Consulting, notes: “ML isn’t just something that will happen in the future. It’s happening now, and it will only get more advanced and pervasive in the future.”

However, the broader uptake of ML by enterprises – big and small – is less much less known. A recently published study prepared for SAP by the Economist Intelligence Unit and based on a survey of 360 organizations revealed that 68 percent of respondents are already using ML, at least to some extent, to enhance their business processes.

The report adds: “Some are aiming even higher: to use ML to change their business models and offer entirely new value propositions to customers…… ML is not just a technology.” The report’s authors continue, “It is core to the business strategies that have led to the surging value of organizations that incorporate it into their operating models – think Amazon, Uber, and Airbnb.”

McNulty notes that there are both internal and external uses for ML. Among the internal uses, she cites Thomson Reuters, the news and data services group, which, after its merger in 2008, used ML to prepare large quantities of data with Tamr, an enterprise data-unification company. She says the two partners used ML to unify more than three million data points with an accuracy of 95 percent, reducing the time needed to manually unify the data by several months and cutting the manual labor required by an estimated 40 percent.

In another example of enterprise use of ML, she notes that GlaxoSmithKline, the pharmaceuticals group, used the technology to develop information aimed at allaying concerns about vaccines. The ML algorithms were used to sift through parents’ comments about vaccines in forums and messaging boards, enabling GSK to develop content specifically designed to address these concerns.

In the financial sector, ML has been widely used for some time to help detect fraudulent transactions and assess risk. PayPal uses the technology to “distinguish the good customers from the bad customers,” according to Vadim Kutsyy, a data scientist at the online payments company.

PayPal’s deep learning system is also able to filter out deceptive merchants and crack down on sales of illegal products. Additionally, the models are optimizing operations. Kutsyy explained the machines can identify “why transactions fail, monitoring businesses more efficiently,” avoiding the need to buy more hardware for problem-solving.

ML algorithms also underpin many of the corporate chatbots and virtual assistants being deployed by enterprise customers and others. For Example, Allstate partnered with technology consultancy Earley Information Science to develop a virtual assistant called ABIe (the Allstate Business Insurance Expert). ABIe was designed to assist Allstate’s 12,000 agents to understand and sell the company’s commercial insurance products, reportedly handling 25,000 inquires a month.

Other big U.S. insurance companies, including Progressive, are applying ML algorithms to interpret driver data and identify new business opportunities.

Meanwhile, four years ago, Royal Dutch Shell became the first company in the lubricants sector to use ML to help develop the Shell Virtual Assistant. The virtual assistant enables customers and distributors to ask common lubricant-related questions.

As the company noted at the time, “customers and distributors type in their question via an online message window, and avatars Emma and Ethan reply back with an appropriate answer within seconds.” The tool was initially launched in the U.S. and UK but has since expanded to other countries and reportedly can now understand and respond to queries in multiple languages, including Chinese and Russian.

In the retail sector, Walmart, which already uses ML to optimize home delivery routes, also uses it to help reduce theft and improve customer service. The retail giant has reportedly developed facial recognition software that automatically detects frustration in the faces of shoppers at checkout, prompting customer service representatives to intervene.

Among SAP’s own customers, a growing number are implementing ML tools, including those built into SAP’s own platforms and applications. As SAP notes, “Many different industries and lines of business are ripe for machine learning—particularly the ones that amass large volumes of data.”

The manufacturing, finance, and healthcare sectors are leading the way. For example, a large European chemicals company has improved the efficiency and effectiveness of its customer service process by using ML algorithms to automatically categorize and send responses to customer inquiries.

In the mining sector, Vale, the Brazilian mining group, is using ML to optimize maintenance processes and reduce the number of purchase requisitions that were being rejected causing maintenance and operational delays in its mines. Before implementation, between 25 percent and 40 percent of purchase requisitions were being rejected by procurement because of errors. Since implementation, 86 percent of these rejections have been eliminated.

Elsewhere a large consumer goods company, the Austrian-based consumer good company, is using ML and computer vision to identify images of broken products submitted by customers from the over 40,000 products in the company’s catalog. The application enables the company to speed up repairs and replacements, thereby improving customer service and the customer experience.

Similarly, a global automotive manufacturer is using image recognition to help consumers learn more about vehicles and direct them to local dealer showrooms, and a major French telecommunications firm reduced the length of customer service conversations by 50 percent using chatbots that now manage 20 percent of all calls.

But not every enterprise ML deployment has worked out so well. In a highly publicized case, Target hired a ML expert to analyze shopper data and create a model that could predict which female customers were most likely to be pregnant and when they were expected to give birth. (If a woman started buying a lot of supplements, for example, she was probably in her first 20 weeks of pregnancy, whereas buying a lot of unscented lotion indicated the start of the second trimester.)

Target used this information to provide pregnancy- and parenting-related coupons to women who matched the profile. But Target was forced to modify its strategy after some customers said they felt uncomfortable with this level of personalization. A New York Times story reported that a Minneapolis parent learned of their 16-year-old daughter’s unplanned pregnancy when the Target coupons arrived in the mail.

Target’s experience notwithstanding, most enterprise ML projects generate significant benefits for customers, employees, and investors while putting the huge volumes of data generated in our digital era to real use.

For more insight on the implications of machine learning technology, download the study Making the Most of Machine Learning: 5 Lessons from Fast Learners.