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An AI Shares My Office

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16-Jan-2017 | Dinesh Sharma, Sam Yen, Markus Noga, Erik Marcade, Chandran Saravana, and Danielle Beurteaux

Knowledge workers should expect artificial intelligence to be a colleague rather than a replacement.

Empathy: The Killer App for Artificial Intelligence

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16-Jan-2017 | Markus Noga, Chandran Saravana, and Stephanie Overby

AI that reads and responds to emotions is the killer app of the age. It will make customers & employees happier—as long as it learns to respect our boundaries.

How AI Can End Bias

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16-Jan-2017 | Yvonne Baur, Brenda Reid, Steve Hunt, and Fawn Fitter

Harmful human bias can be avoided with the help of artificial intelligence, but only if we teach it to play fair and constantly question the results.

Latest Research | Customer Experience

Personalization: How to Avoid Crossing the Line from Cool to
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The Essential Components of a Social Business
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Customer Experience: OmniChannel. OmniNow. OmniWow.
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Latest Research | Future of Work

Robotics_EBOOK_pg3-300x200 3 Ways Robots Will Co-Evolve with Humans
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Everything You Know About Leadership Is Wrong
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Robots: Job Destroyers or Human Partners?
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Latest Research | Digital Economy

4 Ways to Digitally Disrupt Your Business Without Destroying
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How the Port of Hamburg Doubled Capacity with Digitization
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More Than Noise: 5 Digital Stories From 2016 That Are Bigger
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Latest Research | Digital Supply Networks

Rewiring Hope
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Live Business: Creating Digital Supply Networks
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health apps, wearable technologies, digital health Our Digital Planet: Collaborating For Success
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Latest Research | Internet of Things

The Strategic Attributes of Algorithms
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Live Business: The Importance of the Internet of Things
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