Omnichannel Transformation


Top Stories


Omnichannel Holiday Retail: Delighting Consumers And Driving Strategy

8-Dec-2017 | Stephanie Haukingham

E-commerce is becoming king of the holiday retail season, and omnichannel is the best way to deliver the experiences that customers demand.

AI And Machine Learning In Sales: Everything You Need To Know For The Future

6-Dec-2017 | Swati Sinha

AI and machine learning are transforming sales and marketing. Here is everything you need to know to stay competitive.

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Digitalist Flash Briefing: How AI And Bots Are Shaping The Banking Experience

6-Dec-2017 | Bonnie D. Graham

India’s most valuable bank is placing its bets on humanoids and chat bots to elevate their customer experience to a new level with a little sci-fi mixed in.

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