Omnichannel Transformation


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retail, digital strategy, digital transformation, big data, predictive analytics, artificial intelligence

The Mother Of All Retail Fundamentals For 2018 And Beyond

13-Jun-2018 | Chong Mock Seng

Retailers must address the same, old core fundamentals – value, experience, and convenience – even in the era of Big Data, analytics, and artificial intelligence.

small and midsize business, SMB, wholesale distribution, manufacturing, supply chain

How Smaller Wholesalers Can Tip The “Direct-to-Consumer Effect” In Their Favor

13-Jun-2018 | Karen Lynch

As retailers and manufacturers cut the middleman from their supply chains, small and midsize distributors need to reinsert themselves into the customer experience by reshaping the value chain; reimagining operational processes; and enabling compelling, value-added business models.

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Digitalist Flash Briefing: Brands: Are You Growing Your Love Bank With Customers?

13-Jun-2018 | Bonnie D. Graham

Today’s briefing looks at how today’s brands can build a “love bank” with customers.

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