Sections

Omnichannel Transformation


Top Stories


Smart Products And Innovative Services Help Airlines Reimagine The Future

21-Aug-2017 | Eva Roe

Here's how digital transformation is improving the customer experience for travelers and creating innovative new solutions for the airline industry.

Consumer Products Companies Get Personal In The Digitized Economy

21-Aug-2017 | Judy Cubiss and Ginger Shimp

Companies that succeed in the consumer-driven digital economy create experiences that feel unique to each customer, even with a larger global audience.

Why Digital Transformation May Require Getting Phygital

18-Aug-2017 | Darren Hunter

The confluence of physical and digital, or going phygital, should result in a more efficient business and a better customer experience.

Latest Stories

The Heart Of Evolution: 20 Years Of Customer Experience
Learn More

Game Theory: The Nobel Prize-Winning Idea That’s Changing Marketing (And What To Do With It)
Learn More

It's A Phygital World
Learn More

flash feature image Digitalist Flash Briefing: Growing Consumer VR And AR Experiences
Learn More

Emerging Technology In The Airline Industry
Learn More

Building The Case For The B2B Commerce Cloud
Learn More

B2B Machine Learning And Predictive Analytics In B2B
Learn More

flash feature image Digitalist Flash Briefing: The Core Actionable Tenets Of Engineering A Holistic Customer Experience
Learn More

Load more stories
← Older posts