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The Customer Experience Is Rooted By Collaborative Employee Engagement

20-Feb-2017 | Carolyn Beal | Omnichannel Transformation

As changing customer demand, innovative technology, and disruptive ideas revolutionize industry, your employees make the difference between success and failure.

customer networks

Shaping Consumer Buying Habits In A Post-Choice World

16-Feb-2017 | Shady Ghattas

Successful marketers can no longer be about just marketing. They need to become an expert on the entire customer experience.

customer service

Digitalization Trends For Better Customer Service In 2017

16-Feb-2017 | Sam Makad

High-quality customer service is the key to winning customers and keeping them loyal to you.

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