Digital Customer Loyalty


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omnichannel, customer experience, CX, airlines

Arriving At A New Destination: Airline Industry Needs To Focus On CX

17-Oct-2017 | Jenn Vande Zande

The customer experience makes all the difference in the world, because at the end of the day, we are all consumers.

Social Selling Manners And Etiquette

10-Oct-2017 | Arif Johari

Are you pursuing customers and trying to get in their news feeds? Here are some do’s and don’ts of social selling, and how to behave in the digital world.

CIO

Turn The Page: Amazon Bookstores Mean Retailers Must Focus On CX

22-Sep-2017 | Rita Shapiro-Das

Amazon's entry into the brick-and-mortar retail world means competitors need to step up their customer experience to keep pace.

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