Digital Customer Loyalty


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Digitalist Flash Briefing: Brands: Are You Growing Your Love Bank With Customers?

13-Jun-2018 | Bonnie D. Graham

Today’s briefing looks at how today’s brands can build a “love bank” with customers.

customer experience, customer service, CX, data, privacy

Trust And Understanding: Winning Customer Relationships

8-Jun-2018 | Bernard Chung

Brands are winning customer relationships through trust, love, and understanding – which means using data wisely, and offering an outstanding CX.

Ask Not What You Can Do For Your Customers, But What Your Customers Can Do For You

5-Jun-2018 | Kosta Triantafillou

A key goal of influencer marketing is to build advocacy, which in turn drives loyalty, growth, and ultimately, fuels increased market share. Here are 3 steps to leverage customer influencers to generate interest and demand.

Latest Stories

flash feature image Digitalist Flash Briefing: Technology Is Rewriting The Rules Of Retail
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Brands: Are You Growing Your Love Bank With Customers?
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Yes, It’s Possible: Happier Customers And A Lower Cost-To-Serve
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Cognitive Technologies Help Media Companies Build Consumer Loyalty
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Boost Your Sales With The Cloud
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To Boost Customer Loyalty, Prioritize Corporate-To-Bank Connectivity
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A New Day At The Grocery Store
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The Digital Golden Rule: Treat People Online As You’d Treat Them Offline
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