Digital Customer Loyalty

Top Stories

Casting The Jewelry Industry’s Future

24-Apr-2017 | Harin Nanayakkaara

Jewelry brands must rethink their core system so they can respond to customers in real time, synchronize sales channels, and deliver a personalized service.

5 Ways Field Service Supports Top-Notch Customer Service

19-Apr-2017 | Lisa James

Excellent field service is the glue that keeps customers sticking with brands long after the sale. Here's how to get it right.

The Difference Between Advocates And Influencers (And Why You Need Both)

22-Mar-2017 | Tiffany Rowe

Both advocates and influencers are integral to a successful marketing campaign. Here are the subtle details of each role and why you need to attract both.

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Likability Matters: 4 Ways To Make People Like Your Brand
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Put Your Customers At The Heart Of Your Innovation To Drive Brand Loyalty
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Bridging The Gap: How To Turn Potential Customers Into Brand Advocates
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Is The Digital Customer Experience Relevant To B2B Brands?
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Broader Scope, Same High Value: How Marketers Can Optimize Engagement Across Multiple Platforms
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Mercy Talks Improved Patient Outcomes, Medication Optimization At #HIMSS17
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The Secrets Of Profoundly Remarkable Customer Service
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Keeping Customers: How Convenient Brands Win
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