Digital Customer Loyalty

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Marketing To Millennials: Four Questions Brands Must Answer

20-Feb-2018 | Rita Shapiro-Das

Marketing to millennials: Is brand loyalty dead with the next generation of customers? Here are 4 questions brands must answer to earn millennial trust.

How To Solidify Your Digital Core With The Right Retail Innovations

20-Feb-2018 | Lori Mitchell-Keller

By selecting, piloting, and scaling technical solutions to build a strong infrastructure, retailers will set themselves up for long-term success.

customer experience, retail, omnichannel

What’s Love Got To Do With It? Why Consumers Love Or Leave Brands

14-Feb-2018 | Erica Vialardi

A stunning US$62 billion in retail revenue is lost due to poor customer service, but 80% of brands think they're doing a great job.

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