Customer Engagement

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How To Build Better Customer Loyalty With Authenticity

16-Mar-2018 | Derek Klobucher

Retail loyalty programs can be great for fostering repeat business, but success depends on aligning the benefits of both your brand and your customers. And your message must be authentic, so it will resonate on social channels, where most shoppers make up their minds.

How Grocery Retailers Can Survive Digital Disruption

16-Mar-2018 | Stephanie Waters

Only 35% of food spending takes place in a food store today, according to a recent IDC survey. Is your grocery retail able to survive digital disruption?

The Genius Blind Spot: How To Help Your Company Know What It Doesn’t

16-Mar-2018 | Dean Afzal

For an organization to consistently generate revenue, it must be able to understand its market from all sides. Analysis of customer activity and feedback will be instrumental in helping businesses pour light on its two major blind spots.

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