Customer Engagement

Top Stories

Smart Products And Innovative Services Help Airlines Reimagine The Future

21-Aug-2017 | Eva Roe

Here's how digital transformation is improving the customer experience for travelers and creating innovative new solutions for the airline industry.

The Heart Of Evolution: 20 Years Of Customer Experience

18-Aug-2017 | Jamie Anderson

New podcast explores how technology and customer demand have challenged norms and changed customer experience expectations.

Game Theory: The Nobel Prize-Winning Idea That’s Changing Marketing (And What To Do With It)

18-Aug-2017 | Dan Stevens

Game theory is the best way to determine which marketing campaigns generate results with buyers.

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