Sections

Customer Engagement


Top Stories


Platform Economy: Putting Customer Value First

26-Apr-2017 | Pedro Pereira

Digital platforms are changing the way people consume products and services. Companies need to radically change how they create value in this new economy.

consumer products

Personalization, Artificial Intelligence (AI), And The New Consumer Products Industry

26-Apr-2017 | Don Gordon

AI enables companies to deliver tailor-made products and follow-on services that result in the just-for-me outcomes that today’s consumers are looking for.

Bots Are Coming To Restaurants And Financial Services

26-Apr-2017 | Tom Groenfeldt

Bots are coming to retail and financial services, although the early examples may be a bit underwhelming.

Latest Stories

How To Solve Your Customers’ Problems—The First Time
Learn More

The New Buyer’s Journey
Learn More

Content Marketing’s Big Challenge In 2017
Learn More

From Oxcart To Hyperloop: The Digital Transformation Of Travel
Learn More

3 Millennial Expectations Every E-Commerce Business Needs To Address
Learn More

The Future Of Content Marketing – 3 Predictions You Need To Know
Learn More

Use Artificial Intelligence To Help Your Customers Instead Of Scaring Them
Learn More

Marketing To An Audience Of One: Personalizing My Flavor Profile
Learn More

Load more stories
← Older posts