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disruption, digital transformation

Are You Ready To Monetize The Disruption Economy?

9-Feb-2017 | Isabelle Roussin

Amid rapid-fire market changes and the rise of the subscription-based economy, business of all types face pressure to continuously monetize the disruption.

How Healthcare Providers Are Winning At Customer Service

9-Feb-2017 | Rita Shapiro-Das

Here are some key examples of how technology is transforming the healthcare industry and improving patient care and customer service.

retail, e-commerce, digital marketing, small and midsize business, omnichannel

Small And Midsize Retailers’ Digital Strategy Is All About The Shopper 

7-Feb-2017 | Tom Redd

The key to integrating the digital world with the physical store is finding the middle ground where consumers can shop faster and smarter.

Latest Stories | Customer Engagement

The Customer Experience Is Rooted By Collaborative Employee
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media, marketing, advertising, customer engagement, digital content The Death Of The Water Cooler Moment: Advertising In The On-
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business reputation management How To Manage Your Company's Reputation
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Latest Stories | Digital Customer Loyalty

customer networks Shaping Consumer Buying Habits In A Post-Choice World
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Why Online Communities Should Connect To Commerce
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Find New Customers But Keep The Old – One Is Silver And Th
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Latest Stories | Omnichannel Transformation

The Customer Experience Is Rooted By Collaborative Employee
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customer networks Shaping Consumer Buying Habits In A Post-Choice World
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customer service Digitalization Trends For Better Customer Service In 2017
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Latest Stories | Social Selling

media, marketing, advertising, customer engagement, digital content The Death Of The Water Cooler Moment: Advertising In The On-
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customer networks Shaping Consumer Buying Habits In A Post-Choice World
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SMBs: Seize The Moment! In Marketing, Timing Is Everything
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