Recent Stories

Burberry And Ulta Beauty Redefine Shopping Experience With Innovative Mobile Apps

Burberry And Ulta Beauty Redefine Shopping Experience With Innovative Mobile Apps

While clienteling is not new, it's key to delivering personalized service. See how Burberry and Ulta Beauty are using this strategy with great success.
Ferragamo: How The Luxury Brand Grows Its Global Fanbase

Ferragamo: How The Luxury Brand Grows Its Global Fanbase

What do Audrey Hepburn and Angelina Jolie have in common? Like millions of women, a love of Italian shoes. Learn how Ferragamo keep customers coming back.
adidas

Serving The Customer Of One: Adidas’ Quest To Run Simple

Adidas launched mi adidas to both serve the customer of one by allowing people to customize their shoe and to analyze customer demand.
books and tablet

3 Key Takeaways For Retailers From Back to School

Retailers can learn a lot about what their customers' behavior by looking at data from the back-to-school season. Learn what SAP found in 2014.
Coupons-and-Savings-have-negative-sentiment

4 Key Trends in Grocery Shopping Preferences [New Data]

Learn how grocery shopping is changing with new preferences, such as healthy eating, technology, bargains, and loyalty programs.
taking-stock-in-retail

Rethinking The Retail Supply Chain: We’re At A Critical Reset Moment

Ever since Wal-Mart revolutionized the supply chain, and Amazon brought it into the digital world, retailers have been trying to figure out how to keep up with the rise of technology in retail. As consumers increasingly take an omnichannel...
mobile applications

3 Ways To Inject Customer Centricity Into Your Retail BI Strategy

Retailers can’t build consistent and relevant consumer experiences from gut feelings and intuition. In the digital age, analytics initiatives are necessary to unlock rich insights to understand consumer needs across multiple channels. However, retailers must realize that data is...
effective communication

Want To Build A Loyal Retail Tribe? Two Words: Omnichannel Experiences

Did you know that $1.1 trillion in sales were influenced by the Web? From these numbers it’s clear that the Web has become a strong influencer of both online and in-store retail purchases. A huge misconception has rocked retail:...
retail mall affected by trends seen at the Oscars

5 Takeaways For Retailers From The Oscars

An explosion of touch points – social platforms, online review forums, and competitive pricing apps – provides not only consumers but also businesses with a wealth of opinions and alternative options. As a result, the art of listening and...
Build A Holistic Consumer Experience: 3 Omnichannel Tips For Retail

Build A Holistic Consumer Experience: 3 Omnichannel Tips For Retail

Commerce has changed, and with it, so have consumers’ expectations for retail sales experiences. Consumers are still venturing to brick-and-mortar stores to browse and buy appealing products. But they’re also now choosing to bypass the in-store sales rep, turning...