Adele Halsall

About Adele Halsall

Adele Halsall is a writer and researcher for Customer Service Guru. She is passionate about retail and consumer trends, and how this is shaped and governed by advertising and social marketing. She is particularly experienced in marketing and customer engagement, and enjoys contributing to ongoing debates related to best business practices, start-up culture, and the culture of customer relations.

The Importance Of Product Knowledge: How Well Do You Know Your Products?

30-Apr-2014 | Adele Halsall

We all know that customers aren’t just influenced by products and services when choosing who to give their business to – it is the customer experience that comes with buying them that has a bigger