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SAP Services

About SAP Services

Sylvia Santelli is the Global Content and Strategy Manager at SAP, responsible for creating a strategy to produce awesome content focused on thought leadership and innovation within the Services organization.

books and tablet

The Future Of [Virtual] Education

30-Jul-2014 | SAP Services

What if education was only provided virtually? With over 40 percent of the world’s population having an Internet connection – a drastic increase from the less than one percent in 1995 – it’

Forget User Research – It’s A Waste Of Time

6-Jun-2014 | SAP Services

by Lucky Panchineela The National Institute of Fashion Technology (NIFT), Bangalore had organized a symposium / panel discussion on ‘New Design Perspectives’on 23rd last week.  I had the pr

The Power Of Storytelling To Build Empathy

5-Jun-2014 | SAP Services

by Deepa Iyer A fundamental principle of Design Thinking is empathy - the ability to understand and share the feelings of another. One of the key tools that we, as Design Thinking coaches, use in w

Innovating Along The Business Pyramid

4-Jun-2014 | SAP Services

By Marco Cigaina In my previous blog, I discussed about networks and how they are crucial for innovation  management; today I’d like to discuss about pyramids.Pyramids have been built by civili

Your Choice: Fail Early Or Fail Big Time

3-Jun-2014 | SAP Services

by Gilles Atlan I read an article in Fast Company that explains how the car/battery-electric company Better Place, founded by Shai Agassi, crashed. I couldn’t help but think that it’s too bad t

design thinking

Take Your Best Practices And Shove It

1-May-2014 | SAP Services

by Jeremy Thomas  And while you’re at it you can do the same with so-called ‘use cases’! Okay now, let’s take a quick breath. This isn’t meant to say that best practices and use case

idea management program creation

Does A Bottom-Up Approach To Innovation / Idea Management Really Work?

29-Apr-2014 | SAP Services

by Anna Stordahl  The black hole Many corporations have been ‘doing Idea Management’, or so they say, for years. It was in the form of the suggestion box near the vending machine or the cafet

Is Preventing User Error Possible? Yes, When You Have True Insight

12-Dec-2013 | SAP Services

By Sabine Benz Has the interest in the performance of people caught up, with simply tracking the performance of technology? The topic of user experience management and how it relates to improvin

turkey with an iPhone in it

Giving Thanks For Mobile And Its Constant Change

25-Nov-2013 | SAP Services

by Bob Caswell For those of you in the United States, this is a special week. Thanksgiving is on Thursday and is a time for family, food, and self-reflection. It could just be that I'm overly anxi

What Is Your Approach To Innovate Analytics In Your Business?

31-Oct-2013 | SAP Services

by Edwin van Geel, @edwin_van_geel Early September the Library of Birmingham reopened. And remarkably this was a huge event. Libraries you say? Do they still exist? Are these not becoming mastodons o