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Rani Goel


Can Advanced Analytics Help Telecom Businesses Reduce Customer Churn?

3-Mar-2015 | Rani Goel

If you’re a telecommunications (telecom) service provider, customer churn isn’t new to you. It’s a plague that you’ve been dealing with for decades and it can never be completely brought to ze

big data

Bank Executives Weigh-In On Big Data’s Value For Managing Risk

15-Dec-2014 | Rani Goel

If you’re a banker—anywhere in the world—the topic of risk management is near and dear to your heart. Since the 2008 financial crisis, it‘s become even more front and center in the minds of mo

CSPs Can Stay Competitive By Using Data-Driven Insights To Improve Customer Engagement

5-Aug-2014 | Rani Goel

“Out with the old and in with the new.” Is that the mantra of this new millennium that’s fueled with disruptive changes in business models and enabled by technology? You know what I mean— Skyp

Can Advanced Analytics Help A Telecom Business Reduce Customer Churn?

8-Jul-2014 | Rani Goel

If you’re a telecommunications (Telecom) service provider, customer churn isn’t new to you. It’s a plague that you’ve been dealing with for decades and it can never be completely brought to ze

What Is Fraud Costing Your Organization?

27-Jun-2013 | Rani Goel

How do you respond to fraud in your organization? Can you spot it ahead of time or as it’s happening? Or do you discover it after the fact, when it’s too late to do anything about it? According

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Big Data: A Picture Is Worth A Thousand Words

4-Dec-2012 | Rani Goel

A lot of ink has been spilled relating to big data; countless articles, blog posts and discussions are about how data is growing by leaps and bounds and how companies need the ability to store and man

Can Your Customer Benefit from the Data You’re Capturing about Them?

3-Apr-2012 | Rani Goel

Last month, I wrote an article about big data and how you can benefit from it, published in Perspectives, a TMForum publication, in time for Mobile World Congress. In the article, I discuss how an e