About Mohamed Amer

Living in Southern California, Mohamed Amer joined SAP in 2003 as owner of the grocery solution offering. He has since led teams in Retail Supply Chain and Field Services. After three years managing initiatives and programs involving BPX/SCN, User Groups, and Executive Councils for Trade Industries, is now in a Strategic Communications role in the Retail IBU. Prior to SAP, Mohamed was co-founder of start-up internet supply chain company. He also held leadership positions in management consultancy, Kurt Salmon, and general management roles in the office products distribution industry. Mohamed held a commission in the U.S. Navy as a Lieutenant Commander in naval aviation and as an intelligence officer. He has earned BA Biology University of Minnesota, an MA in National Security Affairs from U.S. Naval Postgraduate School in Monterey, California, and an MBA from Northwestern University's Kellogg School of Management. You can follow him on Twitter on LinkedIn and read his retail blogs on SCN.

Recent Stories

The Retail Digital Frontier: Copernican Moment Or Passing Fad?

The Retail Digital Frontier: Copernican Moment Or Passing Fad?

The common sense and long held belief of Copernicus' day was stood on its head. Might today’s digital frontier offer a similar situation in retail and consumer-facing industries? Is this a Copernican moment or is it a...
Customer Experience: Building Trust And Excitement

Customer Experience: Building Trust And Excitement

I had two distinct customer experiences recently while traveling to Dallas, Texas to visit family. Each had to do with the idea of customer experience and how companies from airlines to retail stores pursue it with variable...