Kaan Turnali

About Kaan Turnali

Specializing in executive mobile analytics, Kaan helps the C-suite drive growth and profitability with business intelligence (BI) solutions. By leading small and agile teams, he creates opportunities for innovation with customer-centric solutions built on the principles of design thinking. He led the development of a new BI platform for the SAP’s Global Customer Operations reporting & analytics landscape and managed its 3x growth in user adoption that served a worldwide base of over 25,000 registered users and generated more than 1 M report views annually.

Diligence Is Key To Successful Proof Of Concepts

26-May-2015 | Kaan Turnali

When integrating business and technology, proof of concepts (POC) are invaluable. Whether you’re designing business intelligence (BI) solutions, mobile apps, or business processes, POCs can hel

What Is Design Thinking?

18-May-2015 | Kaan Turnali

Customer-centric design is about looking out from the inside—rather than outside in. Today’s organizations face multifaceted problems that are part of increasingly complex business models. Co

How The Atlanta Braves Engage Fans

8-Apr-2015 | Kaan Turnali

Steeped with tradition and history, the Atlanta Braves are the only one of 30 franchises to have fielded a team every single Major League Baseball season. Born in the 1870s, the team went on to win a

Data Innovators In Sports And Entertainment: Phizzle

6-Apr-2015 | Kaan Turnali

Today, sports and entertainment properties are challenged to improve business performance by increasing engagement opportunities with fans. Marketers want to connect with them through personalized out

business talent

How Do You Define Business Talent?

10-Mar-2015 | Kaan Turnali

Talent is a question of equal distance from beginning to end: an equation of either length. When measured, it is neither long nor short. How we define “talent” in our businesses directly influence

5 Tools That Foster Technology Innovation

22-Jan-2015 | Kaan Turnali

Becoming a technology consultant more than a decade ago was a huge wake up call for me. I’d just left a position as a customer asking others to design new technology solutions or improve existing on

What Is Thought Leadership?

19-Jan-2015 | Kaan Turnali

Thought leadership means different things to different people. In its simplest form, it’s about becoming a trusted source on topics we are passionate about by delivering different perspectives on al

4 Reasons Why Excellent Customer Service Should Start With A Smile

23-Dec-2014 | Kaan Turnali

As holiday shopping season gets underway, many businesses are stepping up their focus on customer service. They spend millions of dollars developing customer-service practices that include employee tr

Success With Mobility: It Demands User Focus

22-Dec-2014 | Kaan Turnali

In the last two posts of our Success with Mobility series, I discussed the importance of leadership and talent in mobility projects. When we consider how to achieve success with mobility, we can’t d

3 Traits To Look For In Successful Mobile Technology Leaders

18-Dec-2014 | Kaan Turnali

Successful mobile technology leaders come with certain traits that may be overlooked. They understand the reality that even the best solutions—designed and implemented perfectly—are going to face