Kaan Turnali

About Kaan Turnali

Specializing in executive mobile analytics, Kaan helps the C-suite drive growth and profitability with business intelligence (BI) solutions. By leading small and agile teams, he creates opportunities for innovation with customer-centric solutions built on the principles of design thinking. He led the development of a new BI platform for the SAP’s Global Customer Operations reporting & analytics landscape and managed its 3x growth in user adoption that served a worldwide base of over 25,000 registered users and generated more than 1 M report views annually.

What Is Thought Leadership?

19-Jan-2015 | Kaan Turnali

Thought leadership means different things to different people. In its simplest form, it’s about becoming a trusted source on topics we are passionate about by delivering different perspectives on al

4 Reasons Why Excellent Customer Service Should Start With A Smile

23-Dec-2014 | Kaan Turnali

As holiday shopping season gets underway, many businesses are stepping up their focus on customer service. They spend millions of dollars developing customer-service practices that include employee tr

Success With Mobility: It Demands User Focus

22-Dec-2014 | Kaan Turnali

In the last two posts of our Success with Mobility series, I discussed the importance of leadership and talent in mobility projects. When we consider how to achieve success with mobility, we can’t d

3 Traits To Look For In Successful Mobile Technology Leaders

18-Dec-2014 | Kaan Turnali

Successful mobile technology leaders come with certain traits that may be overlooked. They understand the reality that even the best solutions—designed and implemented perfectly—are going to face

MART: The Secret To Successful Marketing Analytics

16-Dec-2014 | Kaan Turnali

The road to successful marketing analytics starts with MART: Measurable, accessible, reliable and timely data. Not all marketing data is created equal and having data alone doesn’t make it a strateg

Success With Mobility Requires Talent More Than Technical Skills

9-Dec-2014 | Kaan Turnali

When we consider what it takes to achieve success with mobility, one thing we cannot overlook is talent. Each time I bring up talent as part of a mobility strategy, I’m often met with that “deer i

Success With Mobility: It Starts With Leadership

1-Dec-2014 | Kaan Turnali

If designed, implemented, and executed effectively, mobility will not only complement an existing business strategy, but it will enable organizations to drive growth and profitability. In my last thr

Data Innovators In Sports And Entertainment: Fan Appz

11-Nov-2014 | Kaan Turnali

Compelling social experiences can engage fans as they create invaluable memories. Those experiences also generate massive data sets, which can create invaluable opportunities for the sports and entert

Data Innovators In Sports And Entertainment: Sqor, Inc.

20-Oct-2014 | Kaan Turnali

Sports headlines about a winning touchdown or a knockout punch no longer tell the whole story. Modern athletes are engaging with their fans online and in ways never before possible. The business of sp

Leveraging Mobility To Drive Growth And Profitability

13-Oct-2014 | Kaan Turnali

Mobile has become a key ingredient in the integration of business and technology. If designed and delivered effectively, it provides unparalleled convenience, speed, and ease of use. However, if enter