John Garrish

John Garrish

About John Garrish

John Garrish previously was the Vice President, Solution Management (Enterprise Social), at SAP. He was responsible for driving customer success rollout for SAP Jam and led cross-functional product management topics related to merge of CRM and enterprise social collaboration.

What Is The Customer Experience In Your Design?

8-Feb-2013 | John Garrish

Design.  It is important in everything we do, choices that we make, attention that we pay – in business and in personal life.  It affects products we sell, services we procure, magazines that we

woman embraces BYOD at the office

Digital Body Language: Are Your Sales Reps Missing Vital Cues?

12-Dec-2012 | John Garrish

There was a day, not too long ago, when sales professionals could read the body language of their customers.  Quite literally – they could see crossed arms, raised eyebrows, and hear the sigh of ex