Doug Shuptar

IT Governance – What is It and Why is It Important?

7-May-2012 | Doug Shuptar

Over the past few years one of the most common topics with customers seeking to improve their overall performance of the IT groups was “governance”. It often showed up in the following statements:

Can the Center Of Excellence Be Strategic? (Part 3)

10-Apr-2012 | Doug Shuptar

How can a Center of Excellence become strategic? We’ve previously discussed where strategic benefits come from (generation of business value) and we’ve learned the reasons behind why a CoE does no

Can the Center of Excellence be Strategic? (Part 2)

20-Mar-2012 | Doug Shuptar

In the last post, we discussed how a Center of Excellence (CoE) can become a strategic partner with the business. At the end, it was all about focusing on generating business value to the organization

Can the Center of Excellence be Strategic? (Part 1)

1-Mar-2012 | Doug Shuptar

Imagine an organization where the sales organization looks to the IT organization for thoughts and ideas on how applications can be used to sell more of its product/service at a higher margin. Think o