Bil Khan


How Content Management Greases The Wheels Of Human Interactions

5-Dec-2017 | Bil Khan

Part 3 in the 3-part "Content Management ROI" series When building a business case for investing in enterprise content management (ECM) solutions, it’s easy to overlook the human element. Sure, ECM

Content Management: The Surprisingly Obvious Starting Point For Digital Transformation

14-Nov-2017 | Bil Khan

Part 2 in the Content Management ROI series Digital transformation is quickly rising to the top of the business agenda. Across nearly all industries, executives fear being outperformed by digital c

enterprise content management

Forrester Report: Content Management Solutions Deliver 68% ROI Over 3 Years

30-Oct-2017 | Bil Khan

Part 1 in the Content Management ROI series According to a recent study by Forrester, few companies investing in enterprise content management (ECM) solutions take the time to develop a business ca

How Can Customer Service Get Real-Time Benefits From Real-Time Speed?

1-Apr-2015 | Bil Khan

The right information management strategy can help businesses gain new insights at incredibly fast, real-time speeds. However, making an informed decision based on accurate information is only the fir

Hurry Up And Wait With Big Data Analytics? How To Realize The Benefits Of Real Time

12-Feb-2013 | Bil Khan

Big data can help businesses gain new insights at incredibly fast, real-time speeds. However, making an informed decision based on accurate information is only the first step. You have to implement th

The Digital Rush! Customers Define a New Era for Cloud Content

11-Dec-2012 | Bil Khan

The need for information is just as strong today, if not stronger, than it was hundreds of years ago. But the ways we access information, and the forms it exists in, are dramatically different. I l

Leverage Big Data to Improve Asset Reliability and Reduce Maintenance Outages

30-May-2012 | Bil Khan

The impact of equipment failures and plant outages on a company’s bottom line can be more devastating than one might imagine. Initially, because production capabilities are reduced or even shut down